Enterprise Resilience Operations Analyst Job at Citi (Belfast)

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Third Party Risk and Resilience (TPRR) Operations Manager

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Mesa; Everett; Plano; Arlington; Hazelwood; Ridley Park; North Charleston

Salary:

140250.00 - 203550.00 USD / Year

Boeing

Expiration Date

January 13, 2026

Requirements

3+ years of experience in third‑party risk operations, TPRM platforms/automation, audit, or cyber risk assessment leadership within complex, regulated enterprises
Experience demonstrating expertise implementing and running TPRM tooling (preferably Aravo or similar), including integrations with external risk data (e.g., BitSight) and internal systems
Experience managing large assessment pipelines to SLA, with strong QA discipline, documentation rigor, and audit readiness
Experience translating policy/control requirements into workflows, configuration, data models, and reporting
strong partnership with governance/design teams
Experience with stakeholder management and communication skills
successful track record leading multi‑BU rollouts and hypercare

Job Responsibility

Lead enterprise execution of supplier risk assessments (Initial Risk Questionnaire (IRQ), Due Diligence Questionnaire (DDQ)/Due Diligence Assessment (DDA), certification‑based assurance, continuous monitoring), meeting SLAs and quality targets
Own and configure the Aravo platform and related integrations (e.g., BitSight vectors, machine learning capabilities, Cybersecurity Maturity Model Certification (CMMC) data ingestion, QRC/TACOS handoffs, incident data)
Plan and deliver purchasing organization implementations and hyper care, including pilot operations, bug triage/fix execution, and continuous improvement feedback loops
Operationalize Global Data Inventory (GDI) control requirements, scoring models, and decision thresholds
ensure consistent outcomes, documentation quality, and auditability
Implement advanced reporting and dashboards (e.g., Power Business Intelligence (BI)) for leadership, analysts, procurement agents, and suppliers, track throughput, cycle times, risk rating contributions, and risk trends
Drive technology enhancements for efficiency and effectiveness (e.g., Terms of Use (TOU) contracting recommendations, Due Diligence Assessment bypass mechanisms where appropriate, Fit for Use (FFU) and Operational Technology (OT) integration, Business Continuity workflow)
Support Production Readiness Assessments and resilience initiatives in collaboration with Supply Chain Preparedness team
ensure IRQ/DDQ execution and data readiness
Maintain technology runbook, playbooks, and operations knowledge base

What we offer

Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

Fulltime

!

Senior Quality Engineer (Java Automation)

Join a forward-thinking engineering team driving quality excellence across compl...

Location

Bulgaria , Sofia

Salary:

Not provided

European Bank for Reconstruction and Development

Expiration Date

January 12, 2026

Requirements

Holds ISTQB Foundation as a minimum
Advanced Test Analyst or equivalent certifications desirable
Qualification in IT Service Management (ITIL v3 or v4 Foundation) or demonstrable experience integrating QA practices into ITSM processes
Familiar with the NIST Cybersecurity Framework (CSF) and Digital Operational Resilience Act (DORA)
Demonstrates solid understanding of automation and non-functional testing concepts
Experience working within Agile, DevOps, and product-aligned teams
Proficient in test tooling and CI/CD frameworks including Azure DevOps, Selenium, Cypress, Jenkins, Git, and test management platforms
Familiarity with AI/ML use cases in quality engineering
Strong communication and collaboration skills
Awareness of security, compliance, and resilience considerations such as OWASP Top 10, ISO 27001, GDPR, and DORA

Job Responsibility

Designs and executes comprehensive test scenarios covering functional, integration, and regression testing across financial applications
Works closely with developers, product owners, and analysts to refine testable user stories
Builds and maintains robust test data and reusable artefacts
Drives root cause analysis of defects, champions risk-based test prioritisation
Actively participates in sprint planning, daily stand-ups, and retrospectives to advocate for early quality input

What we offer

Varied, stimulating and engaging work
A working culture that embraces inclusion and celebrates diversity
Hybrid and flexible working arrangements
An environment that places sustainability, equality and digital transformation at the heart of what we do
A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits

Fulltime

!

QA Automation Engineer

Join a forward-thinking engineering team driving quality excellence across compl...

Location

Bulgaria , Sofia

Salary:

Not provided

European Bank for Reconstruction and Development

Expiration Date

January 12, 2026

Requirements

Holds ISTQB Foundation as a minimum
Advanced Test Analyst or equivalent certifications desirable
Qualification in IT Service Management (ITIL v3 or v4 Foundation) or demonstrable experience integrating QA practices into ITSM processes
Familiar with the NIST Cybersecurity Framework (CSF) and Digital Operational Resilience Act (DORA), with practical awareness of how they influence quality standards and assurance planning
Demonstrates solid understanding of automation and non-functional testing concepts, including performance, accessibility, and shift-left/shift-right practices
Experience working within Agile, DevOps, and product-aligned teams, contributing to sprint-based delivery and continuous integration testing strategies
Proficient in test tooling and CI/CD frameworks including Azure DevOps, Selenium, Cypress, Jenkins, Git, and test management platforms such as TestRail or Zephyr
Familiarity with AI/ML use cases in quality engineering, including AI-assisted test case generation, defect clustering, and predictive analytics
Strong communication and collaboration skills, with the ability to explain test scenarios, defects, and coverage to technical and non-technical stakeholders
Awareness of security, compliance, and resilience considerations such as OWASP Top 10, ISO 27001, GDPR, and DORA, with practical experience embedding these into quality practices

Job Responsibility

Designs and executes comprehensive test scenarios covering functional, integration, and regression testing across financial applications such as SAP and Treasury platforms. Ensures these reflect critical business logic including ledger integrity, FX handling, and compliance with SOX/IFRS standards
Works closely with developers, product owners, and analysts to refine testable user stories, ensuring acceptance criteria cover both functional and non-functional aspects, and proactively challenges ambiguity or inefficiencies in test scope
Builds and maintains robust test data and reusable artefacts for scenarios such as journal entries, GL reconciliation, and end-of-month processes, embedding these into CI/CD pipelines using tools like Azure DevOps to enable continuous testing
Drives root cause analysis of defects, champions risk-based test prioritisation, and identifies opportunities to replace manual testing with scalable automation to increase feedback speed and maintain sprint velocity
Actively participates in sprint planning, daily stand-ups, and retrospectives to advocate for early quality input, align on coverage expectations, and foster a quality-first culture that includes security, accessibility, and usability considerations

What we offer

Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in
A working culture that embraces inclusion and celebrates diversity
We offer hybrid and flexible working arrangements
An environment that places sustainability, equality and digital transformation at the heart of what we do
A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits

Fulltime

!

Technology - Cybersecurity, Summer Analyst

At Citi, we do not just adapt to change – we drive it. Our Summer Technology Ana...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Be graduating between December 2026 and May 2027
Pursuing bachelor's degree in Cyber Security, Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree
You have an interest working in a high-tech global technology environment and have a fundamental understanding of technologies, including by not limited to programming languages (C++, Java, etc.), application development, or basic concepts of relational databases
Be a problem solver who thrives on innovation and enjoys tackling challenges head-on
Possess a global outlook and a willingness to collaborate across cultures and time zones
Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams
Ability to pass technical interviews consisting of basic algorithmic programming exercises
Must be collaborative and adaptable, with excellent communication skills
Prior experience working on agile teams is desirable.

Job Responsibility

Keep the bank safe and provide the technical tools our workers need to be successful
Design our digital architecture and ensure our platforms provide a first-class customer experience
Manage risk, resources, and program management
Focus on enterprise resiliency and business continuity
Develop, coordinate, and execute strategic operational plans.

What we offer

Structured learning
Networking
Mentoring and development programs
Competitive salary
Global exposure with cross-functional teams.

Fulltime

Director, Service Desk

The IT Service Desk Director provides strategic leadership and operational overs...

Location

United States , New York City

Salary:

175000.00 - 200000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field
Master’s degree preferred
10+ years of IT service delivery experience
at least 5 years in a senior leadership role managing enterprise Service Desk or IT support operations
Proven experience managing geographically distributed teams and 24x7 support environments
Expertise in ITIL framework (v4 certification strongly preferred)
Strategic thinking with operational execution capability
Strong leadership and people-development skills
Analytical and data-driven decision-making
Resilient under pressure with strong problem-solving and conflict-resolution abilities

Job Responsibility

Define the long-term vision and roadmap for the IT Service Desk in alignment with enterprise IT strategy and business goals
Develop and implement policies, standards, and best practices for incident, request, change, and knowledge management
Partner with IT leadership to shape the organization’s service delivery model (in-house, outsourced, or hybrid)
Oversee daily operations of the global IT Service Desk, ensuring SLAs, KPIs, and compliance targets are consistently met
Lead incident and problem escalation management, ensuring prompt communication and resolution of critical issues
Establish and manage the Service Desk budget, including staffing, tools, and vendor contracts
Monitor and improve first-call resolution rates, average resolution times, and user satisfaction scores
Build, lead, and mentor a high-performing team of managers, team leads, and service desk analysts
Drive a culture of accountability, collaboration, and continuous improvement
Define clear career paths and training programs for technical and leadership growth

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Senior Data Engineer

The Data Engineer will build scalable pipelines and data models, implement ETL w...

Location

United States , Fort Bragg

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD TS/SCI clearance (required or pending verification)
Bachelor’s degree in Computer Science, Data Science, Engineering, or related field (or equivalent experience) OR CSSLP / CISSP-ISSAP
Strong programming skills in Python, Java, or Scala
Strong SQL skills
familiarity with analytics languages/tools such as R
Experience with data processing frameworks (e.g., Apache Spark, Hadoop) and orchestration tools (e.g., Airflow)
Familiarity with cloud-based data services (e.g., AWS Redshift, Google BigQuery, Azure Data Factory)
Experience with data modeling, database design, and data architecture concepts
Strong analytical and problem-solving skills with attention to detail
Strong written and verbal communication skills

Job Responsibility

Build and maintain scalable, reliable data pipelines to collect, process, and store data from multiple sources
Design and implement ETL processes to support analytics, reporting, and operational needs
Develop and maintain data models, schemas, and standards to support enterprise data usage
Collaborate with data scientists, analysts, and stakeholders to understand requirements and deliver solutions
Analyze large datasets to identify trends, patterns, and actionable insights
Present findings and recommendations through dashboards, reports, and visualizations
Optimize database and pipeline performance for scalability and reliability across large datasets
Monitor and troubleshoot pipeline issues to minimize downtime and improve system resilience
Implement data quality checks, validation routines, and integrity controls
Implement security measures to protect data and systems from unauthorized access

New

Senior Business Analyst

FinXL IT is seeking two Senior Business Analysts to join our consulting team and...

Location

Australia , Sydney; Macquarie Park

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

Proven experience as a Senior Business Analyst with a background in large, complex enterprise environments
Previous experience in the Telecommunications industry is highly preferred
Demonstrated background in Risk and Regulatory initiatives
Exceptional communication and conflict management skills, with the resilience to manage challenging stakeholders
Strong technical acumen to work effectively with IT partners and Solution Designers
Expertise in process mapping and driving cross-functional workshops
Superior time management skills and the ability to juggle multiple project streams

Job Responsibility

Drive end-to-end business process improvements and "better ways of working" initiatives
Facilitate workshops and manage requirements for new product enhancements
Liaise with a diverse stakeholder group across Operations, Sales, Billing, Network, and IT
Collaborate with Solution Designers on technical solution artefacts
Support the Test Manager with Business Readiness Testing (BRT) activities
Partner with external vendors to support specific product delivery and assurance
Maintain and update project templates and documentation standards

What we offer

Initial 12 months contract, with a view to extend
Hybrid working arrangement (2-3 days in the office)
Work on high-impact Enterprise Product & Risk initiatives
Diverse stakeholder engagement across Sales, Billing, and Network

New

Security Governance Analyst

As a Technology Security Governance Analyst, you will support and manage element...

Location

United Kingdom , London

Salary:

Not provided

Fortnum & Mason

Expiration Date

Until further notice

Requirements

Experience of security and compliance standards frameworks such as ISO 27001, ISO 22301, GDPR, PCI-DSS, NIST, and ACPO guidelines
Understanding of UK legal frameworks including the Data Protection Act and Computer Misuse Act
Understanding of Microsoft infrastructure including Windows Server Administrator, Active Directory AAD Administrator, Group Policy, and Microsoft 365 services and Azure Cloud resource management
Microsoft SQL Server
PowerShell scripting
Identity & Access Management (IAM), Expertise in Microsoft Entra ID (formerly Azure AD), role-based access control (RBAC), and multi-factor authentication (MFA)
Cloud Security, Experience securing Azure environments, including Microsoft Defender for Cloud, Sentinel, and compliance frameworks like PCIDSS
Threat Protection & Incident Response: Ability to identify vulnerabilities, implement threat protection, and respond to security incidents
Patch Management & Endpoint Security: Understanding of patching, importance of regular updates, patching, and endpoint protection across Windows and Azure environments
Familiarity with backup and disaster recovery tools and practices

Job Responsibility

Own and manage the process for third party information security assurance to ensure that ongoing security assessments are undertaken and that contractual agreements reflect information security requirements
Support information security awareness throughout the organisation including managing phishing awareness campaigns and delivering and supporting training and awareness to specific user groups
Support management and investigation of any information security incidents including ensuring that incident logs are maintained, and any actions / lessons learned are addressed
Support Fortnum & Masons PCI compliance program including ensuring evidence of compliance is collated and maintained and undertaking audit checks within stores
Manage the process for Information Security Risk Management to ensure that all information security risks are owned and documented and remediated to an agreed and accepted level
Support the process for project engagements to ensure that Information Security requirements are defined for each project, Architectural design documents are reviewed to ensure appropriate controls are in place and testing and acceptance processes are in place to ensure that agreed controls have been implemented
Serve as a hands-on Security Analyst, proactively identifying opportunities for improvement and delivering security enhancements to our systems
Collaborate with partners to ensure the security of the Cisco Meraki network, taking an initiative-taking stance in mitigating risks and initiative-taking patch management
Assist with internal and external vulnerability assessments, working with security partners to maintain PCIDSS compliance, overcome security challenges, and drive continuous improvements align to the NIST framework/ISO271002 standards
Report and review our secure device imaging using Microsoft Intune & Autopilot, ensuring a standardized, scalable, and resilient setup for retail, hospitality POS, and all corporate end user devices

What we offer

A generous store and restaurant discount of up to 40%
25 days holidays (excluded bank holidays) and an extra day off for your birthday
A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
A range of opportunities to develop and grow personally and professionally
Excellent pension scheme

Fulltime

Enterprise Resilience Operations Analyst

Citi

Location:
United Kingdom , Belfast

Category:
Banking

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 19, 2025

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