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The Alabama Medicaid Agency (AMA) has embarked on a major transition from a monolithic system with 14 different business functions to an interoperable, modern system based on a Service Oriented Architecture (SOA). This multi-year Medicaid Enterprise Modernization project will include working with multiple vendors and may include multiple project methodologies. The project must comply with the Center for Medicare and Medicaid Services standards and requirements such as the Medicaid Information Technology Architecture (MITA), Medicaid Enterprise Certification Lifecycle (MECL), Outcomes Based Certification and the Medicaid Enterprise Certification Toolkit (MECT). The Program Management Office (PMO) vendor has already joined the project, and is responsible for defining requirements, managing the program, and providing support in the enterprise quality and testing efforts. To oversee the quality and testing efforts, AMA has established an Enterprise Quality Program (EQP) to support and implement quality goals and is seeking an EQP Test Lead to support the MES Modernization project. The EQP Test Lead will be responsible for successful conduction of User Acceptance Testing (UAT) and End-to-End (EE2E) testing for the Alabama Medicaid Systems Modernization Program (AMMP). This person is responsible for identifying, creating, and executing UAT scripts, identifying end users and working closely with them to manage overall UAT testing activities. This person is also responsible for creating an EE2E test plan, creating and execution of Enterprise EE2E scenarios and test cases, and validating complete software workflows across integrated systems, databases, and third-party APIs to ensure seamless performance. The EQP Test Lead reports to the EQP Program Manager for assurance and testing aspects of Medicaid Enterprise System (MES) program.
Job Responsibility:
Serves as the UAT Test Lead and drives UAT for Medicaid applications, ensuring systems for claims, eligibility, and providers meet business requirements, and CMS regulations
Leads UAT execution, manage testers, coordinate with stakeholders, and oversee defect resolution to ensure a high-quality compliant system
Serve as the EE2E Test Lead and drive EE2E testing for Medicaid applications, validating the entire Medicaid Management Information System (MMIS) workflow from claim submission to payment ensuring all components, databases, and third-party interfaces function together under real-world scenarios
Identify the EE2E scenarios, prepare EE2E test cases, work with vendors to conduct the enterprise EE2E testing
Act as a trusted partner with contractors and Agency managers to ensure testing outcomes reach program goals and key initiatives achieve desired results
Develop, design, and oversee metrics and Key Performance Indicators (KPIs) that provide insight to the health of the quality assurance program
Perform Test Analyst activities with experience in developing, implementing and evaluating a multi-phase Enterprise Test Strategy
Experience developing software tests for functional performance, UAT and Enterprise EE2E testing that include automated, ad-hoc, and manual testing elements
Strong knowledge of MMIS EE2E testing
Strong knowledge of identifying the business processes in MMIS system
Strong test planning and test case development skills
Knowledge of Systems Development Life Cycle
Strong knowledge of testing Web-based applications and understanding of Azure Dev Ops operations, functions and features
Strong knowledge of ETL testing
Ensure the accuracy, integrity, and performance of data stored and processed within the Snowflake cloud data platform
Supports MES quality assurance program
Demonstrates a strong understanding of Software Design Patterns, object-oriented programming and agile methodologies associated with testing
Ability to oversee and integrate with multiple test teams for testing individual modules and End-to- End testing for MES solutions
Collaborate with subject matter experts and program managers to scope opportunities, identify constraints, and mitigate risks specifically but not limited to testing
Knowledge of version control concepts and management software
Requirements:
2 - 3 years of experience in using AI tools for EE2E Testing, API testing using open-source automation tools and testing Snowflake cloud data platform
2 - 5 years of experience in testing MMIS system
2 - 5 years of experience in preparing and executing an EE2E Test Strategy and creating data for EE2E testing
3 - 5 years of experience in preparing and executing ETL test cases
3 - 5 years of experience in member and provider enrollment and management, claims adjudication, and processing payments
3 - 5 years developing test strategies for complex business applications and systems
3 - 5 years of experience with large multi-vendor projects or teams
3 - 5 years of experience working with management and key stakeholders
5 - 7 years of report testing, creating UAT test cases, conducting and executing UAT
5 – 7 years quality assurance and test management experience
Excellent written and verbal communication skills to relate quality assurance concepts and test theories to non-technical audiences
Ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Ability to work independently with minimal direction from other team members
Ability to work under pressure and to a deadline
Demonstrated effective analytical, critical thinking, and diagnostic skills
Extensive knowledge of all MS Office products
with strong skills in Excel, Word, PowerPoint, and SharePoint
Bachelor’s degree in computer science, information systems or similar field
or 5+ years of equivalent work experience
Nice to have:
Program and Project management experience
Experience in Enterprise EE2E testing
Concepts of automated testing experience
Strong interpersonal and team building skills
Strong analytical and critical thinking skills
Advising on Request for Proposals (RFPs) and evaluating submitted proposals