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Enterprise Project Associate

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The Muse

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IT - Administration

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Job Description:

The Enterprise Project Associate is a foundational role within Arcadia's Enterprise Customer Partnerships team, designed as the first step toward becoming a full Enterprise Implementation Manager (EIM). This position offers immediate client exposure and autonomous task ownership from day one. You will work directly with healthcare organizations navigating value-based care transformation, supporting implementations that drive measurable business impact. This role blends analytical rigor with consultative partnership—you're not just configuring software, you're helping customers achieve outcomes.

Job Responsibility:

  • Technical & Data Acumen: Develop deep understanding of Arcadia's platform, data flows, and system configurations
  • Validate data accuracy through collaboration with internal teams and customer stakeholders
  • Explain and troubleshoot common data and configuration issues with increasing independence
  • Contribute to process documentation and continuous improvement initiatives
  • Problem Solving & Risk Management: Proactively identify and flag risks using established playbooks and analytical reasoning
  • Manage blockers and apply structured problem-solving to maintain project momentum
  • Escalate concerns appropriately while gathering data to support resolution
  • Client Engagement & Communication: Lead tactical communications within workstreams, ensuring clarity on deliverables and timelines
  • Present project updates effectively to customer stakeholders
  • Translate technical concepts into accessible business insights
  • Build trust through consistent, reliable communication and follow-through
  • Cross-Functional Collaboration: Coordinate with peers and partners across teams to maintain project progress
  • Manage dependencies and support alignment on shared goals
  • Participate actively in cross-functional meetings and maintain project documentation
  • Project Ownership: Take ownership of workstream deliverables and coordinate updates autonomously
  • Anticipate potential delays and adjust plans proactively
  • Demonstrate accountability through timely updates and reliable execution

Requirements:

  • 5+ years of experience working with healthcare data with deep expertise in claims and or clinical data
  • 2+ years of experience in value based care
  • Strong written and verbal communication skills—you can explain complex things simply
  • Analytical mindset with comfort working with data (Excel proficiency expected
  • SQL a plus)
  • Organizational skills and attention to detail—you keep track of moving pieces
  • Curiosity and coachability—you ask questions and absorb feedback quickly
  • Interest in healthcare, value-based care, or health technology (experience not required)

Nice to have:

  • Exposure to healthcare operations, payer/provider workflows, or population health
  • Experience with project management tools (Smartsheet, Asana, Jira, etc.)
  • Background in consulting, customer success, or client-facing roles
  • Familiarity with data visualization or BI tools
What we offer:
  • Pet Insurance
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • FSA
  • HSA
  • HSA With Employer Contribution
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Fitness Subsidies
  • Mental Health Benefits
  • Family Support Resources
  • Non-Birth Parent Or Paternity Leave
  • Adoption Leave
  • Fertility Benefits
  • Birth Parent Or Maternity Leave
  • Hybrid Work Opportunities
  • Flexible Work Hours
  • Remote Work Opportunities
  • Casual Dress
  • Pet-Friendly Office
  • Snacks
  • Company Outings
  • Commuter Benefits Program
  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Leave Of Absence
  • 401(K) With Company Matching
  • 401(K)
  • Performance Bonus
  • Work Visa Sponsorship
  • Promote From Within
  • Access To Online Courses
  • Lunch And Learns
  • Diversity, Equity, And Inclusion Program
  • Employee Resource Groups (ERG)

Additional Information:

Job Posted:
February 18, 2026

Work Type:
Remote work
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