CrawlJobs Logo

Enterprise Payments Governance & Oversight Manager

capitalone.com Logo

Capital One

Location Icon

Location:
United States , McLean

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

138100.00 - 173400.00 USD / Year

Job Description:

The Enterprise Payments Governance and Oversight (EPGO) team is seeking a strategic Risk Leader to drive end-to-end payments oversight and risk management. This centralized function supports payments strategy, operations, and risk management across the entire enterprise. As the lead of the Payments Governance Infrastructure and Monitoring team, you will protect the enterprise by governing a comprehensive inventory of ~400 payment processes. You will lead a team dedicated to monitoring the health of the end-to-end payments ecosystem to mitigate operational risks across a variety of processes. Additionally, you will play a pivotal role in the Capital One / Discover Integration, establishing robust governance frameworks for the new Network and supporting stakeholders through this complex transition.

Job Responsibility:

  • Strategic Monitoring: Develop a compelling narrative using operational and payments risk data to influence business partners
  • Governance Execution: Deliver comprehensive monthly, quarterly, and annual payment type reporting
  • Inventory & Adherence: Manage the end-to-end payments use case inventory
  • Subject Matter Expertise: Partner with Product, Tech, and Operations leaders as a Subject Matter Expert (SME) in payments risk
  • Innovation & Continuous Improvement: Partner with Business Analysts and Data teams to evolve monitoring processes
  • Actionable Insights: Translate payments-related issues, risk events, and metrics into actionable risk mitigation strategies
  • Integration Leadership: Establish payments governance and monitoring routines for the Discover integration

Requirements:

  • High School Diploma, GED, or equivalent certification
  • At least 3 years of People Leadership experience
  • At least 3 years of experience in risk management, audit, or governance and oversight roles
  • At least 5 years experience in the banking or financial industry
  • At least 3 years of experience supporting, partnering and interacting with internal and external stakeholders

Nice to have:

  • Bachelor’s Degree or Military experience
  • At least 5 years of People Leadership experience
  • At least 4 years of experience in risk management, audit, or governance and oversight roles
  • At least 3 years of project management experience leading cross functional projects or programs
  • At least 5 years of experience supporting, partnering and interacting with internal and external stakeholders
  • At least 3 years of experience working in payments
  • At least 3 years of process management experience
  • Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification
What we offer:
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Enterprise Payments Governance & Oversight Manager

Payment Controls Strategic Execution Sr. Manager

Cash Services is an enterprise-wide utility providing financial integrity and ef...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • ability to identify, measure, and manage key risks and controls
  • track record leading control-related projects and programs
  • ability to see the big picture with high attention to critical details
  • develop and implement strategy and process improvement initiatives
  • comprehensive knowledge of Citi’s businesses and functions and their risk profiles
  • developing new ideas and improving current processes to proactively mitigate risks
  • requires an ability to provide challenge and make recommendation for risk and controls remediation
  • expert knowledge in the development and execution for controls
  • proven experience in control-related functions in the financial industry
Job Responsibility
Job Responsibility
  • provides leadership and direction through a large team of professionals and/or junior managers
  • provide leadership to drive optimization and efficiencies in projects
  • assist management in guiding and influencing decisions that conform to business objectives
  • assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
  • continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
  • drive execution of Enterprise Risk Management Framework and adherence with Risk Management / Compliance Policies
  • support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
  • drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
  • responsible for the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality
  • responsible for the coordination and comprehensive management of issues with key stakeholders
What we offer
What we offer
  • Citi global benefits
  • equal opportunity employer
  • Fulltime
Read More
Arrow Right

Director, Payment Integrity

The Director, Payment Integrity provides strategic leadership and oversight for ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years of experience in Payment Integrity, Special Investigation Unit, or healthcare anti-fraud
  • 7+ years of experience in management role
  • 2+ years of experience in Vendor Partner Oversight
  • contracting and vendor management of external payment vendors and/or audit firms
  • Demonstrated success in developing and executing enterprise-wide strategies
  • Bachelor's Degree in business, statistics, healthcare administration or related field of study
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment
  • Basic skill in word processing and presentation software
  • Intermediate proficiency in spreadsheet, statistical analysis, query / data mining, and business intelligence software
Job Responsibility
Job Responsibility
  • Develop and execute enterprise-wide Payment Integrity strategy aligned with organizational objectives and cost of care targets
  • Lead the design, implementation, and continuous improvement of payment integrity programs, including pre- and post-payment audits, recovery, and investigative functions
  • Establish and maintain governance structures, including cross-functional committees, to oversee payment integrity controls and policy development
  • Representing the organization in internal and external forums, collaborating with industry peers, regulatory bodies, and vendor partners to share best practices and drive innovation
  • Stay abreast of emerging trends, technologies, and regulatory shifts in the healthcare payment integrity space
  • Oversee day-to-day operations, ensuring timely, accurate, and compliant claims payment and recovery activities
  • Direct vendor management, including contracting, performance oversight, and strategic partnerships for payment integrity solutions
  • Drive automation and technology adoption to enhance payment integrity processes and reporting capabilities
  • Lead cost-benefit analyses to determine optimal resource allocation (internal vs. outsourced functions)
  • Set and monitor KPIs, SMART goals, and financial targets for payment integrity initiatives
  • Fulltime
Read More
Arrow Right

LAPC Control Execution Lead

By joining Citi Belfast, you will work as a LAPC Control Execution Lead, respons...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant relevant work experience
  • self-motivated and accountable
  • excellent communication skills – verbal & written
  • strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes
  • ability to be responsible for a strategy, process, or control portfolio
  • experience with stakeholder management or cross functional teams
  • expertise in Compliance, Operational Risk Management or other control related function within Financial Services sector
  • expert-level understanding of MCA (Managers Control Assessment) frameworks and processes
  • experienced in Movement of Funds/ Payments Operational Risk
  • knowledge of other risk disciplines (market risk, credit risk) a plus
Job Responsibility
Job Responsibility
  • Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability
  • governance and oversight of movement of funds, large payment controls system or process and application integration initiatives, serving as an oversight function working with lines of businesses or in business risk and control teams
  • act as escalation point centrally to communicate and escalate reviews, concerns, and breaches
  • research, document and export best practices and common risk, controls, and corrective actions through framework papers
  • ensures that movement of funds related KORs and KRCIs are communicated and understood by businesses
  • develops and maintains relationships across the business users and lines of defense to better understand and deliver control and oversight requirements
  • oversees directly related control designs, with intention of ensuring efficiency of payment controls and/or lines of business executed and tested controls
  • analyze and build a comprehensive list of relevant controls associated with the LAPC (Large Anomalous Payment Control) rules engine, to ensure proper governance and oversight by its respective accountable owners
  • develop insights for all relevant controls within the organization.
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays (increasing with tenure)
  • a discretional annual performance related bonus
  • private medical insurance packages to suit personal circumstances
  • employee Assistance Program
  • pension plan
  • paid parental leave
  • special discounts for employees, family, and friends
  • access to an array of learning and development resources.
  • Fulltime
Read More
Arrow Right

Regulatory Compliance Manager

We are seeking an experienced Senior Regulatory Compliance Manager to join our e...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
equalsplc.com Logo
Equals Group PLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years’ experience in compliance and/or regulatory legal areas, most of which is in the payment/e-money and/or broader financial services industry
  • Subject matter expert in Singaporean regulatory frameworks for payments/e-money businesses, including the PAS, MAS AML/CTF Notices, TRM Guidelines and related governance requirements
  • Proven experience and good track record of dealings with MAS and managing regulatory relationships, supervisory reviews and inspections
  • University degree and professional qualification in the relevant discipline (preferable - ICA, ACAMS, CPA, Law degree)
  • Excellent communication skills and ability to influence and promote compliance agenda
  • Experience of working within a Group setup and 3 lines of defence operating model
  • Strong analytical skills, attention to detail, and pragmatic approach to challenges
  • Highest standards of professionalism and individual accountability
  • Fluent oral and written skills in English
  • Applicants must have the legal right to work in Singapore
Job Responsibility
Job Responsibility
  • Provide 2nd line of defence Compliance oversight across all Singaporean business activities, products and services
  • Act as the primary subject matter expert for all regulatory and compliance matters in Singapore, including PSA, MAS requirements, AMLF/CFT notices, Technology/Risk Management (TRM) Guidelines and other relevant regulations
  • Provide regulatory and compliance advice and support to ensure the Singapore business meets its legal and regulatory obligations
  • Support the Group Regulatory Compliance function in the day-to-day activities
  • Drive the regulatory compliance and conduct risk agenda across the Singapore entity, by engaging with relevant stakeholders
  • Review, analyse, manage and oversee all regulatory enquiries and incidents related to Singapore entity and business activities
  • Manage and develop Singaporean regulatory engagement in conjunction with the Group Head of Regulatory Compliance and Group Chief Compliance & Risk Officer
  • Support and closely collaborate with all GRC functions, including MLROs, Anti-Financial Crime Compliance and Enterprise Risk functions
  • Work closely with the 1st line of defence teams, external and internal audit and assurance providers, as well as business stakeholders to ensure regulatory and compliance risks are understood and managed adequately
  • Attend and provide input to all relevant committees and forums as required
What we offer
What we offer
  • Opportunity to work flexibly
  • Opportunity to balance some remote working with time in the office
  • Growth opportunities and developmental support
Read More
Arrow Right

Director, Payment Integrity

The Director, Payment Integrity provides strategic leadership and oversight for ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years of experience in Payment Integrity, Special Investigation Unit, or healthcare anti-fraud
  • 7+ years of experience in management role
  • 2+ years of experience in Vendor Partner Oversight
  • contracting and vendor management of external payment vendors and/or audit firms
  • Demonstrated success in developing and executing enterprise-wide strategies
  • Bachelor's Degree in business, statistics, healthcare administration or related field of study
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment
  • Basic skill in word processing and presentation software
  • Intermediate proficiency in spreadsheet, statistical analysis, query / data mining, and business intelligence software
Job Responsibility
Job Responsibility
  • Develop and execute enterprise-wide Payment Integrity strategy aligned with organizational objectives and cost of care targets
  • Lead the design, implementation, and continuous improvement of payment integrity programs, including pre- and post-payment audits, recovery, and investigative functions
  • Establish and maintain governance structures, including cross-functional committees, to oversee payment integrity controls and policy development
  • Representing the organization in internal and external forums, collaborating with industry peers, regulatory bodies, and vendor partners to share best practices and drive innovation
  • Stay abreast of emerging trends, technologies, and regulatory shifts in the healthcare payment integrity space
  • Oversee day-to-day operations, ensuring timely, accurate, and compliant claims payment and recovery activities
  • Direct vendor management, including contracting, performance oversight, and strategic partnerships for payment integrity solutions
  • Drive automation and technology adoption to enhance payment integrity processes and reporting capabilities
  • Lead cost-benefit analyses to determine optimal resource allocation (internal vs. outsourced functions)
  • Set and monitor KPIs, SMART goals, and financial targets for payment integrity initiatives
  • Fulltime
Read More
Arrow Right

Cross-disciplinary Controls Principal

Control Solutions and Risk Remediation: Movement of Funds. Our Markets Operation...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in the financial industry supporting operational risk activities, most especially focused on the Markets business, payments and movement of funds
  • Experience successfully collaborating with multiple stakeholders across the Markets business, and broader Citi Enterprise Risk Management and Operations, Technology teams
  • Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions
  • Strong knowledge about banking systems and procedures
  • Deep understanding of Citi policies, Compliance and other relevant regulations
  • Experience in leading a diverse and dynamic team
  • Service and Solutions oriented mindset, with exceptional analytical skills
  • Bachelor's/University degree or equivalent experience
  • Master’s degree preferred
Job Responsibility
Job Responsibility
  • Determine the strategic risk oversight control framework required to support the delivery of the Markets Operations Movement of funds target operating model, and support the set up and adoption across the global Markets Operations teams
  • Drive the delivery of current and future strategic risk remediation initiatives aligned with Payments Transformation
  • Deliver a robust payments and movement of funds risk oversight and governance framework, supporting the BAU payments controls processes for manually initiated payments, movement of funds and the LAPC (Large Anomalous Payment Control) including chairing key governance forums
  • Set the standards and implement guidelines and controls in line with Policy and MCA oversight requirements for Markets Operations, including the determining and monitoring of key risk indicators
  • Support Markets Operations teams with Audit reviews and questions relating to manual payments and the Large Anomalous Payments Control
  • Provide risk input into the payments Design Authority, determining the strategic control design requirements for payment / movement of funds processes and partnering with technology to ensure these are embedded in our strategic payment’s architecture
  • Partner with Central Payments control team on the future development of the Enterprise LAPC control, determining and assessing risk benefits of centralised control infrastructure
  • Embed a strong Controls and Compliance culture, develop and roll out specific payments/ movement of funds training for Market Operations
  • Appropriately assess risk in the business decisions made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Where required, manage team performance, provide coaching and guidance to team members for individual career progression and team development
  • Fulltime
Read More
Arrow Right

Senior Manager of Crypto Operations, Risk

Join us in building the future of finance. Our mission is to democratize finance...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
robinhood.com Logo
Robinhood
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of progressive experience in risk management within crypto, fintech, broker-dealer, payments, or adjacent financial services
  • 3+ years leading teams or owning risk programs
  • Deep understanding of crypto products and infrastructure (e.g., trading, custody, staking, on-chain transfers, wallets, keys, chain analytics) and associated operational, technology, market, liquidity, and financial crime risks
  • Demonstrated track record building and scaling risk management programs, KRIs/metrics, and governance in fast-paced, regulated environments
  • Hands-on experience with end-to-end risk assessment lifecycles, issue/incident management, and enterprise resilience (BIA/BCP/DRP)
  • Direct exposure to regulatory frameworks and expectations across multiple jurisdictions (e.g., NYDFS/BitLicense, state MSB oversight, OFAC/FinCEN, MiCA, DORA), and experience working with auditors/regulators
  • Comfortable engaging with data analytics and tools (e.g., Looker, Superset) to build dashboards and narratives
  • Exceptional communication, executive presence, and stakeholder management. Ability to influence decisions, communicate clearly, and drive outcomes across Product, Engineering, Compliance, Security, Legal, and Operations
  • Bachelor’s degree or equivalent experience required
Job Responsibility
Job Responsibility
  • Risk strategy and governance: Define and mature the crypto risk management strategy and operating model. Establish and refine risk policies, standards, and procedures. Run governance and committee reporting for risk management
  • Risk appetite and metrics: Own the Risk Appetite Statements for Crypto entities and implement a comprehensive KRI framework with thresholds, alerts, and escalation paths
  • Enterprise and product risk assessments: Lead RCSAs, Enterprise Risk Assessments, and Product/Change Risk Assessments (i.e. new feature launches like staking, and significant process/technology changes). Coordinate sufficient approvals and control implementation pre-launch
  • Issue, incident, and control management: Oversee issues and remediation plans end-to-end
  • run post-incident reviews with root-cause analysis and durable corrective actions
  • partner with first-line owners and Internal Audit on control design, testing, and continuous monitoring
  • Analytics and reporting: Build executive-ready dashboards and monthly/quarterly risk reports in collaboration with data teams (e.g., Superset, Looker)
  • deliver crisp insights, trends, and calls to action to crypto and enterprise leadership
  • prepare materials for Board/committee updates as needed
  • Regulatory and audit interface: Serve as a primary risk counterpart for regulatory examinations and supervisory touchpoints (e.g., NYDFS/BitLicense, state regulators, and MiCA/DORA)
Read More
Arrow Right

Senior Manager of Crypto Operations, Risk

Join us in building the future of finance. Our mission is to democratize finance...
Location
Location
United States , Menlo Park; New York
Salary
Salary:
183000.00 - 215000.00 USD / Year
robinhood.com Logo
Robinhood
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of progressive experience in risk management within crypto, fintech, broker-dealer, payments, or adjacent financial services
  • 3+ years leading teams or owning risk programs
  • Deep understanding of crypto products and infrastructure (e.g., trading, custody, staking, on-chain transfers, wallets, keys, chain analytics) and associated operational, technology, market, liquidity, and financial crime risks
  • Demonstrated track record building and scaling risk management programs, KRIs/metrics, and governance in fast-paced, regulated environments
  • Hands-on experience with end-to-end risk assessment lifecycles, issue/incident management, and enterprise resilience (BIA/BCP/DRP)
  • Direct exposure to regulatory frameworks and expectations across multiple jurisdictions (e.g., NYDFS/BitLicense, state MSB oversight, OFAC/FinCEN, MiCA, DORA), and experience working with auditors/regulators
  • Comfortable engaging with data analytics and tools (e.g., Looker, Superset) to build dashboards and narratives
  • Exceptional communication, executive presence, and stakeholder management. Ability to influence decisions, communicate clearly, and drive outcomes across Product, Engineering, Compliance, Security, Legal, and Operations
  • Bachelor’s degree or equivalent experience required
Job Responsibility
Job Responsibility
  • Risk strategy and governance: Define and mature the crypto risk management strategy and operating model. Establish and refine risk policies, standards, and procedures. Run governance and committee reporting for risk management
  • Risk appetite and metrics: Own the Risk Appetite Statements for Crypto entities and implement a comprehensive KRI framework with thresholds, alerts, and escalation paths
  • Enterprise and product risk assessments: Lead RCSAs, Enterprise Risk Assessments, and Product/Change Risk Assessments (i.e. new feature launches like staking, and significant process/technology changes). Coordinate sufficient approvals and control implementation pre-launch
  • Issue, incident, and control management: Oversee issues and remediation plans end-to-end
  • run post-incident reviews with root-cause analysis and durable corrective actions
  • partner with first-line owners and Internal Audit on control design, testing, and continuous monitoring
  • Analytics and reporting: Build executive-ready dashboards and monthly/quarterly risk reports in collaboration with data teams (e.g., Superset, Looker)
  • deliver crisp insights, trends, and calls to action to crypto and enterprise leadership
  • prepare materials for Board/committee updates as needed
  • Regulatory and audit interface: Serve as a primary risk counterpart for regulatory examinations and supervisory touchpoints (e.g., NYDFS/BitLicense, state regulators, and MiCA/DORA)
What we offer
What we offer
  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
  • Exceptional office experience with catered meals, events, and comfortable workspaces
  • Fulltime
Read More
Arrow Right