CrawlJobs Logo
Capital One Logo Capital One · Finance

Enterprise Payments Governance & Oversight Manager

United States, McLean 138100.00 - 173400.00 USD / Year · Job Posted February 19, 2026
Apply Position
Job Link Share

Job Description

The Enterprise Payments Governance and Oversight (EPGO) team is seeking a strategic Risk Leader to drive end-to-end payments oversight and risk management. This centralized function supports payments strategy, operations, and risk management across the entire enterprise. As the lead of the Payments Governance Infrastructure and Monitoring team, you will protect the enterprise by governing a comprehensive inventory of ~400 payment processes. You will lead a team dedicated to monitoring the health of the end-to-end payments ecosystem to mitigate operational risks across a variety of processes. Additionally, you will play a pivotal role in the Capital One / Discover Integration, establishing robust governance frameworks for the new Network and supporting stakeholders through this complex transition.

Job Responsibility

  • Strategic Monitoring: Develop a compelling narrative using operational and payments risk data to influence business partners
  • Governance Execution: Deliver comprehensive monthly, quarterly, and annual payment type reporting
  • Inventory & Adherence: Manage the end-to-end payments use case inventory
  • Subject Matter Expertise: Partner with Product, Tech, and Operations leaders as a Subject Matter Expert (SME) in payments risk
  • Innovation & Continuous Improvement: Partner with Business Analysts and Data teams to evolve monitoring processes
  • Actionable Insights: Translate payments-related issues, risk events, and metrics into actionable risk mitigation strategies
  • Integration Leadership: Establish payments governance and monitoring routines for the Discover integration

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 3 years of People Leadership experience
  • At least 3 years of experience in risk management, audit, or governance and oversight roles
  • At least 5 years experience in the banking or financial industry
  • At least 3 years of experience supporting, partnering and interacting with internal and external stakeholders

Nice to have

  • Bachelor’s Degree or Military experience
  • At least 5 years of People Leadership experience
  • At least 4 years of experience in risk management, audit, or governance and oversight roles
  • At least 3 years of project management experience leading cross functional projects or programs
  • At least 5 years of experience supporting, partnering and interacting with internal and external stakeholders
  • At least 3 years of experience working in payments
  • At least 3 years of process management experience
  • Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Capital One - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Enterprise Payments Governance & Oversight Manager

8 matching positions

Director, Payment Integrity

The Director, Payment Integrity provides strategic leadership and oversight for ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years of experience in Payment Integrity, Special Investigation Unit, or healthcare anti-fraud
  • 7+ years of experience in management role
  • 2+ years of experience in Vendor Partner Oversight
  • contracting and vendor management of external payment vendors and/or audit firms
  • Demonstrated success in developing and executing enterprise-wide strategies
  • Bachelor's Degree in business, statistics, healthcare administration or related field of study
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment
  • Basic skill in word processing and presentation software
  • Intermediate proficiency in spreadsheet, statistical analysis, query / data mining, and business intelligence software
Job Responsibility
Job Responsibility
  • Develop and execute enterprise-wide Payment Integrity strategy aligned with organizational objectives and cost of care targets
  • Lead the design, implementation, and continuous improvement of payment integrity programs, including pre- and post-payment audits, recovery, and investigative functions
  • Establish and maintain governance structures, including cross-functional committees, to oversee payment integrity controls and policy development
  • Representing the organization in internal and external forums, collaborating with industry peers, regulatory bodies, and vendor partners to share best practices and drive innovation
  • Stay abreast of emerging trends, technologies, and regulatory shifts in the healthcare payment integrity space
  • Oversee day-to-day operations, ensuring timely, accurate, and compliant claims payment and recovery activities
  • Direct vendor management, including contracting, performance oversight, and strategic partnerships for payment integrity solutions
  • Drive automation and technology adoption to enhance payment integrity processes and reporting capabilities
  • Lead cost-benefit analyses to determine optimal resource allocation (internal vs. outsourced functions)
  • Set and monitor KPIs, SMART goals, and financial targets for payment integrity initiatives
  • Fulltime
Read More
Arrow Right

Regulatory Compliance Manager

We are seeking an experienced Senior Regulatory Compliance Manager to join our e...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
equalsplc.com Logo
Equals Group PLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years’ experience in compliance and/or regulatory legal areas, most of which is in the payment/e-money and/or broader financial services industry
  • Subject matter expert in Singaporean regulatory frameworks for payments/e-money businesses, including the PAS, MAS AML/CTF Notices, TRM Guidelines and related governance requirements
  • Proven experience and good track record of dealings with MAS and managing regulatory relationships, supervisory reviews and inspections
  • University degree and professional qualification in the relevant discipline (preferable - ICA, ACAMS, CPA, Law degree)
  • Excellent communication skills and ability to influence and promote compliance agenda
  • Experience of working within a Group setup and 3 lines of defence operating model
  • Strong analytical skills, attention to detail, and pragmatic approach to challenges
  • Highest standards of professionalism and individual accountability
  • Fluent oral and written skills in English
  • Applicants must have the legal right to work in Singapore
Job Responsibility
Job Responsibility
  • Provide 2nd line of defence Compliance oversight across all Singaporean business activities, products and services
  • Act as the primary subject matter expert for all regulatory and compliance matters in Singapore, including PSA, MAS requirements, AMLF/CFT notices, Technology/Risk Management (TRM) Guidelines and other relevant regulations
  • Provide regulatory and compliance advice and support to ensure the Singapore business meets its legal and regulatory obligations
  • Support the Group Regulatory Compliance function in the day-to-day activities
  • Drive the regulatory compliance and conduct risk agenda across the Singapore entity, by engaging with relevant stakeholders
  • Review, analyse, manage and oversee all regulatory enquiries and incidents related to Singapore entity and business activities
  • Manage and develop Singaporean regulatory engagement in conjunction with the Group Head of Regulatory Compliance and Group Chief Compliance & Risk Officer
  • Support and closely collaborate with all GRC functions, including MLROs, Anti-Financial Crime Compliance and Enterprise Risk functions
  • Work closely with the 1st line of defence teams, external and internal audit and assurance providers, as well as business stakeholders to ensure regulatory and compliance risks are understood and managed adequately
  • Attend and provide input to all relevant committees and forums as required
What we offer
What we offer
  • Opportunity to work flexibly
  • Opportunity to balance some remote working with time in the office
  • Growth opportunities and developmental support
Read More
Arrow Right

Director, Payment Integrity

The Director, Payment Integrity provides strategic leadership and oversight for ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years of experience in Payment Integrity, Special Investigation Unit, or healthcare anti-fraud
  • 7+ years of experience in management role
  • 2+ years of experience in Vendor Partner Oversight
  • contracting and vendor management of external payment vendors and/or audit firms
  • Demonstrated success in developing and executing enterprise-wide strategies
  • Bachelor's Degree in business, statistics, healthcare administration or related field of study
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment
  • Basic skill in word processing and presentation software
  • Intermediate proficiency in spreadsheet, statistical analysis, query / data mining, and business intelligence software
Job Responsibility
Job Responsibility
  • Develop and execute enterprise-wide Payment Integrity strategy aligned with organizational objectives and cost of care targets
  • Lead the design, implementation, and continuous improvement of payment integrity programs, including pre- and post-payment audits, recovery, and investigative functions
  • Establish and maintain governance structures, including cross-functional committees, to oversee payment integrity controls and policy development
  • Representing the organization in internal and external forums, collaborating with industry peers, regulatory bodies, and vendor partners to share best practices and drive innovation
  • Stay abreast of emerging trends, technologies, and regulatory shifts in the healthcare payment integrity space
  • Oversee day-to-day operations, ensuring timely, accurate, and compliant claims payment and recovery activities
  • Direct vendor management, including contracting, performance oversight, and strategic partnerships for payment integrity solutions
  • Drive automation and technology adoption to enhance payment integrity processes and reporting capabilities
  • Lead cost-benefit analyses to determine optimal resource allocation (internal vs. outsourced functions)
  • Set and monitor KPIs, SMART goals, and financial targets for payment integrity initiatives
  • Fulltime
Read More
Arrow Right

Cross-disciplinary Controls Principal

Control Solutions and Risk Remediation: Movement of Funds. Our Markets Operation...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in the financial industry supporting operational risk activities, most especially focused on the Markets business, payments and movement of funds
  • Experience successfully collaborating with multiple stakeholders across the Markets business, and broader Citi Enterprise Risk Management and Operations, Technology teams
  • Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions
  • Strong knowledge about banking systems and procedures
  • Deep understanding of Citi policies, Compliance and other relevant regulations
  • Experience in leading a diverse and dynamic team
  • Service and Solutions oriented mindset, with exceptional analytical skills
  • Bachelor's/University degree or equivalent experience
  • Master’s degree preferred
Job Responsibility
Job Responsibility
  • Determine the strategic risk oversight control framework required to support the delivery of the Markets Operations Movement of funds target operating model, and support the set up and adoption across the global Markets Operations teams
  • Drive the delivery of current and future strategic risk remediation initiatives aligned with Payments Transformation
  • Deliver a robust payments and movement of funds risk oversight and governance framework, supporting the BAU payments controls processes for manually initiated payments, movement of funds and the LAPC (Large Anomalous Payment Control) including chairing key governance forums
  • Set the standards and implement guidelines and controls in line with Policy and MCA oversight requirements for Markets Operations, including the determining and monitoring of key risk indicators
  • Support Markets Operations teams with Audit reviews and questions relating to manual payments and the Large Anomalous Payments Control
  • Provide risk input into the payments Design Authority, determining the strategic control design requirements for payment / movement of funds processes and partnering with technology to ensure these are embedded in our strategic payment’s architecture
  • Partner with Central Payments control team on the future development of the Enterprise LAPC control, determining and assessing risk benefits of centralised control infrastructure
  • Embed a strong Controls and Compliance culture, develop and roll out specific payments/ movement of funds training for Market Operations
  • Appropriately assess risk in the business decisions made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Where required, manage team performance, provide coaching and guidance to team members for individual career progression and team development
  • Fulltime
Read More
Arrow Right

Senior Manager of Crypto Operations, Risk

Join us in building the future of finance. Our mission is to democratize finance...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
robinhood.com Logo
Robinhood
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of progressive experience in risk management within crypto, fintech, broker-dealer, payments, or adjacent financial services
  • 3+ years leading teams or owning risk programs
  • Deep understanding of crypto products and infrastructure (e.g., trading, custody, staking, on-chain transfers, wallets, keys, chain analytics) and associated operational, technology, market, liquidity, and financial crime risks
  • Demonstrated track record building and scaling risk management programs, KRIs/metrics, and governance in fast-paced, regulated environments
  • Hands-on experience with end-to-end risk assessment lifecycles, issue/incident management, and enterprise resilience (BIA/BCP/DRP)
  • Direct exposure to regulatory frameworks and expectations across multiple jurisdictions (e.g., NYDFS/BitLicense, state MSB oversight, OFAC/FinCEN, MiCA, DORA), and experience working with auditors/regulators
  • Comfortable engaging with data analytics and tools (e.g., Looker, Superset) to build dashboards and narratives
  • Exceptional communication, executive presence, and stakeholder management. Ability to influence decisions, communicate clearly, and drive outcomes across Product, Engineering, Compliance, Security, Legal, and Operations
  • Bachelor’s degree or equivalent experience required
Job Responsibility
Job Responsibility
  • Risk strategy and governance: Define and mature the crypto risk management strategy and operating model. Establish and refine risk policies, standards, and procedures. Run governance and committee reporting for risk management
  • Risk appetite and metrics: Own the Risk Appetite Statements for Crypto entities and implement a comprehensive KRI framework with thresholds, alerts, and escalation paths
  • Enterprise and product risk assessments: Lead RCSAs, Enterprise Risk Assessments, and Product/Change Risk Assessments (i.e. new feature launches like staking, and significant process/technology changes). Coordinate sufficient approvals and control implementation pre-launch
  • Issue, incident, and control management: Oversee issues and remediation plans end-to-end
  • run post-incident reviews with root-cause analysis and durable corrective actions
  • partner with first-line owners and Internal Audit on control design, testing, and continuous monitoring
  • Analytics and reporting: Build executive-ready dashboards and monthly/quarterly risk reports in collaboration with data teams (e.g., Superset, Looker)
  • deliver crisp insights, trends, and calls to action to crypto and enterprise leadership
  • prepare materials for Board/committee updates as needed
  • Regulatory and audit interface: Serve as a primary risk counterpart for regulatory examinations and supervisory touchpoints (e.g., NYDFS/BitLicense, state regulators, and MiCA/DORA)
Read More
Arrow Right

Finance and Payments Risk Manager

We are looking for an experienced Risk Manager to provide risk oversight, challe...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of operational and financial risk management theory and practice, with the ability to apply this pragmatically
  • Demonstrable experience working within Finance, Payments or Financial Operations risk environments
  • Detailed understanding of internal control frameworks, including Group or enterprise‑wide controls
  • Proven ability to provide effective risk oversight and challenge in relation to financial processes and customer payment journeys
  • Excellent stakeholder management skills, with the ability to influence and engage at various levels
  • Effective communication skills (written and verbal), with the ability to explain complex risk and control concepts clearly
  • Good analytical skills, with the ability to interpret risk data, issues and trends
Job Responsibility
Job Responsibility
  • Support the implementation and embedding of EUI's risk framework, standards and Group Internal Controls across Finance and Customer Payments
  • Act as a trusted risk partner to Finance and Payments leadership teams, providing advice, challenge and insight to support effective risk‑based decision making
  • Support the identification, assessment and documentation of finance, payments, enterprise and conduct risks, ensuring clear articulation of risk causes, impacts and controls
  • Provide oversight of key financial and payments controls, including preventative and detective controls, and support assurance over their design and effectiveness
  • Oversee and support risk and control self‑assessments, ensuring risks, controls and outcomes are clearly defined, proportionate and aligned to Group expectations
  • Monitor control effectiveness and support the remediation of identified issues, ensuring timely, sustainable and well‑governed actions
  • Develop and review key risk indicator (KRI) reporting to provide meaningful insight into finance and payments risk trends and emerging issues
  • Provide high‑quality risk reporting and insight into governance forums, risk committees and senior stakeholders
  • Build and maintain strong working relationships with Finance, Payments and wider functional stakeholders to promote shared ownership of risk
  • Attend and contribute to relevant risk working groups and forums, representing finance and payments risk perspectives
What we offer
What we offer
  • All colleagues eligible for up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave
  • Fulltime
Read More
Arrow Right

Senior Manager of Crypto Operations, Risk

Join us in building the future of finance. Our mission is to democratize finance...
Location
Location
United States , Menlo Park; New York
Salary
Salary:
183000.00 - 215000.00 USD / Year
robinhood.com Logo
Robinhood
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of progressive experience in risk management within crypto, fintech, broker-dealer, payments, or adjacent financial services
  • 3+ years leading teams or owning risk programs
  • Deep understanding of crypto products and infrastructure (e.g., trading, custody, staking, on-chain transfers, wallets, keys, chain analytics) and associated operational, technology, market, liquidity, and financial crime risks
  • Demonstrated track record building and scaling risk management programs, KRIs/metrics, and governance in fast-paced, regulated environments
  • Hands-on experience with end-to-end risk assessment lifecycles, issue/incident management, and enterprise resilience (BIA/BCP/DRP)
  • Direct exposure to regulatory frameworks and expectations across multiple jurisdictions (e.g., NYDFS/BitLicense, state MSB oversight, OFAC/FinCEN, MiCA, DORA), and experience working with auditors/regulators
  • Comfortable engaging with data analytics and tools (e.g., Looker, Superset) to build dashboards and narratives
  • Exceptional communication, executive presence, and stakeholder management. Ability to influence decisions, communicate clearly, and drive outcomes across Product, Engineering, Compliance, Security, Legal, and Operations
  • Bachelor’s degree or equivalent experience required
Job Responsibility
Job Responsibility
  • Risk strategy and governance: Define and mature the crypto risk management strategy and operating model. Establish and refine risk policies, standards, and procedures. Run governance and committee reporting for risk management
  • Risk appetite and metrics: Own the Risk Appetite Statements for Crypto entities and implement a comprehensive KRI framework with thresholds, alerts, and escalation paths
  • Enterprise and product risk assessments: Lead RCSAs, Enterprise Risk Assessments, and Product/Change Risk Assessments (i.e. new feature launches like staking, and significant process/technology changes). Coordinate sufficient approvals and control implementation pre-launch
  • Issue, incident, and control management: Oversee issues and remediation plans end-to-end
  • run post-incident reviews with root-cause analysis and durable corrective actions
  • partner with first-line owners and Internal Audit on control design, testing, and continuous monitoring
  • Analytics and reporting: Build executive-ready dashboards and monthly/quarterly risk reports in collaboration with data teams (e.g., Superset, Looker)
  • deliver crisp insights, trends, and calls to action to crypto and enterprise leadership
  • prepare materials for Board/committee updates as needed
  • Regulatory and audit interface: Serve as a primary risk counterpart for regulatory examinations and supervisory touchpoints (e.g., NYDFS/BitLicense, state regulators, and MiCA/DORA)
What we offer
What we offer
  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
  • Exceptional office experience with catered meals, events, and comfortable workspaces
  • Fulltime
Read More
Arrow Right

Technical PM

Serve as a key member of the IT Project Management Office. Plan, execute, and de...
Location
Location
United States , Middletown
Salary
Salary:
Not provided
oceanbluecorp.com Logo
Ocean Blue Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong program/project management capabilities, technical acumen, and ability to collaborate with cross-functional stakeholders
  • Minimum 7 years of project management experience delivering IT projects of varying complexity
  • Expert proficiency in the management of scope, schedule, quality, communication, vendor, resource, change, and integration
  • Demonstrated ability to manage software development, enterprise architecture initiatives, platform upgrades, SaaS implementations, enterprise toolset deployments, and infrastructure-related projects
  • Strong understanding of PMBOK project management standards
  • Working knowledge of ITIL/ITSM processes including Incident Management, Problem Management, Change Management, Release Management, and Configuration management
  • Hands-on experience delivering using Agile frameworks such as SCRUM and SAFe
  • Minimum of 5-years of real-world experience planning and executing a tolling Back Office system, including cutover and go-live activities, coordination of financial reconciliation readiness, lane/roadside system integration points, customer service operations impact, and data migration/transition workflows
  • Familiarity with enterprise architecture principles, governance processes, and ecosystem impact analysis
  • Experience implementing contact center and telephony solutions, payment platforms, and middleware/integration technologies
Job Responsibility
Job Responsibility
  • Serve as a key member of the IT Project Management Office
  • Plan, execute, and deliver complex technology projects across software development, enterprise architecture, infrastructure, contact center solutions, and enterprise toolsets
  • Manage IT projects through the full lifecycle using PMBOK-aligned methodologies including, but not limited to, Initiating, Planning, Executing, Monitoring/controlling, and Closing
  • Define scope, gather/refine requirements, and align business and technical objectives across software, enterprise architecture, and toolset initiatives
  • Develop and maintain project schedules, plans, roadmaps, RAID logs, communication plans, and quality frameworks using PMBOK, ITIL, SCRUM, and SAFe standards
  • Coordinate internal teams, contractors, system integrators, and vendors to deliver project milestones and contractual commitments
  • Prepare and maintain project documentation including but not limited to meeting minutes, status reports, BPPs, test scripts, and change control artifacts
  • Identify, analyze, and manage risks, issues, and dependencies across interconnected business and technical environments
  • Lead governance forums, steering committees, and stakeholder engagement sessions to drive decisions, transparency, and alignment
  • Oversee implementation and integration of contact center solutions, telephony/IVR, middleware, PCI-compliant workflows, payment interfaces, and other third-party connections
Read More
Arrow Right