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The Enterprise Migrations Delivery Manager is responsible for ushering Atlassian’s most complex customers into cloud, ensuring their migration journey and cloud experience is smooth. As the main stakeholder, you will serve as trusted advisor to customer leadership, and chief delivery manager, demonstrating both technical and project governance capabilities.
Job Responsibility:
Identify technical deployment and transformation opportunities by evaluating customer environments and engaging with business and technical leaders
Lead architecture efforts to address complex technical needs, managing dependencies to enable cohesive customer scenarios
Provide deployment guidance and best practices
Ensure optimal resource engagement and execution of the Migration Execution Plan
Communicate effectively with stakeholders to foster a shared understanding and commitment to objectives
Lead meetings and plan reviews to guide project direction
Oversee high-risk migration projects, align project plans with goals, identify potential risks, and implement mitigation plans
Ensure on-time delivery of migration execution against customer expectations by coordinating with support and engineering teams
Act as the escalation point for customers to drive urgency on critical blockers during migrations
Foster a cohesive team environment, promote trust and accountability, organize workflow, delegate tasks, and provide mentorship for continuous development
Stay ahead of industry trends and integrate insights into customer interactions
Requirements:
Proven track record in ensuring delivery excellence and maintaining high data quality standards
Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
Extensive experience with enterprise-scale cloud and hybrid infrastructures, architecture design, migrations, and technology management
Capability to serve as a technical lead, providing guidance on customer deliverables and architecture to peer architects
Skilled in communicating and negotiating effectively with senior-level decision-makers
Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
Over 7 years of professional experience as a technical project/delivery manager responsible for complex technology projects for enterprise customers
Bachelor’s or advanced degree in engineering, computer science, or equivalent work experience
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