Enterprise In-Business Risk Non Financial Risk (NFR) Lead Job at Citi (New York)

Job Description

The Central Controls – In Business Non-Financial Risk (NFR) Lead serves as the senior leader for designing and driving a globally consistent First Line of Defense (1LOD) operating model and standard practices for the execution of non-financial risk activities aligned to the Enterprise, Operational, Compliance, and Reputation Risk Programs. This pivotal role requires a strategic leader with deep specialist expertise and a strong design mindset to create a well‑integrated, simplified framework. Through strong partnerships with 1LOD Risk Leads and control teams, this individual will ensure successful adoption of the framework, fostering a cohesive and mature risk culture. The role combines specialist capabilities across Enterprise, Operational, and Compliance risk management practices to ensure a well‑designed, scalable operating model for non‑financial risk management across 1LOD.

Job Responsibility

Design and lead the implementation of a consistent 1LOD Non‑Financial Risk (NFR) execution model, ensuring alignment with the Enterprise Risk Management Framework, regulatory expectations, and industry best practices
Develop the 1LOD framework, principles, and processes for Lines of Defense (LOD) designation assessments to ensure clear accountability and segregation of duties across the enterprise
Serve as a key advisor to Businesses and Functions on all NFR matters, ensuring seamless execution and adherence to enterprise risk frameworks
Drive proactive risk management by identifying opportunities to streamline processes, eliminate redundancies, and reduce over‑customization to improve efficiency
Engineer and deploy simplified, common first‑line procedures aligned to Enterprise, Operational, Compliance, and Reputation Risk framework requirements, ensuring rapid adoption and consistent application
Design and implement standard processes across 1LOD for assessing the impact and applicability of new or revised Laws, Rules, and Regulations (LRR)
Establish mechanisms to identify and manage updates to Enterprise, Operational, Compliance, and Reputation Risk frameworks affecting 1LOD non‑financial risks
Support development of 1LOD Compliance Risk reporting
Foster a unified risk culture by partnering effectively with Independent Risk (2LOD) and Internal Audit (3LOD)
Demonstrate strong knowledge and judgment regarding regulatory changes and industry best practices, ensuring 1LOD execution remains appropriate and effective
Provide effective and regular updates to senior management on 1LOD non‑financial risks
Build and lead a high‑performing team, developing talent and fostering a culture of accountability, transparency, and continuous improvement

Requirements

15+ years of experience in operational risk management, compliance, audit, or other control‑related functions within financial services
8+ years of managerial experience preferred
Strong ability to identify, measure, and manage key risks and controls
Experience leading teams with broad accountability in complex environments and a demonstrated ability to lead through change
Skilled at breaking down complex issues into core components and root causes that can be addressed effectively
Proven ability to generate innovative ideas to mitigate risk and enhance processes
Demonstrated ability to assess situations accurately and take appropriate action to gain senior stakeholder commitment
Full management responsibility for a team or multiple teams
Strategic thought leadership in driving efficiency and effectiveness across the control environment, ensuring strong controls programs and accurate reporting/escalation to business stakeholders
Comprehensive knowledge of Citi’s businesses, functions, and risk profiles
Strong understanding of financial products and end‑to‑end processes, including technology and operations
Proven expertise in using GRC tools and data analytics to identify, assess, and mitigate non‑financial risks proactively
Ability to develop new ideas and enhance processes to reduce risk exposure
Deep understanding of Citi’s Policies, Standards, and Procedures
Exceptional leadership, decision‑making, and problem‑solving skills
Capable of providing effective challenge and recommending remediation for risks and controls
Excellent communication skills with the ability to motivate and influence colleagues across businesses, regions, and cultures
Strong executive presence with demonstrated ability to influence senior stakeholders and drive consensus on critical risk initiatives
Strong listening skills and ability to engage effectively with senior management
Ability to operate successfully in a complex, heavily matrixed, rapidly changing environment
Proven ability to identify stakeholders, understand requirements, and drive collaborative decision‑making, including issue vetting and troubleshooting
Ability to deliver compelling presentations and influence executive audiences
Experience interacting with regulators and providing clear, accurate progress reporting
Demonstrated ability to lead change across large global organizations
Ability to collaborate effectively while constructively challenging the status quo
Experience managing multiple nimble, high‑performing teams
Demonstrated excellence in mentoring and developing staff and expanding team capabilities
Bachelor's/University degree, Master's degree preferred

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

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Enterprise In-Business Risk Non Financial Risk (NFR) Lead

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