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Enterprise Hosting Expert

Poland, Gdańsk · Job Posted December 10, 2025
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Job Description

This position is responsible for technical management and technical authority within the Digital Platform Operations team, working with other experts in this domain. The Digital Platform Operations team consists of Enterprise Hosting, Experts and Project Managers who collectively provide tools and services which enable Customer Experience and Product Development teams to support their services in a standardized manner. The team supports Product Development by developing infrastructure, focusing on automation for manual actions needed to run and deploy a service, monitoring platform and service reliability, and providing feedback on development architecture. The team supports Customer Experience by providing tools to monitor services, correct in field issues, and collect data needed to perform root cause analysis.

Job Responsibility

  • Technical management and technical authority within the Digital Platform Operations team
  • Collaborate with the HO of Enterprise Hosting to set a vision and direction for the platform
  • Supporting and developing a team which can focus on services that scale with high reliability
  • Extensive collaboration with Solution Architects, Enterprise Architects, Customer Experience, Finance and other NAVBLUE and Airbus teams
  • Responsibility spans both legacy systems and new cloud deployments, with a focus on cloud (AWS) infrastructure for all new development
  • Specialist and Technical Authority
  • Setting Best Practices, responsible for defining and enforcing technical standards, methodologies and best practices
  • Quality Assurance, playing a role in the final review of projects, products and services
  • Solving High-Stakes Problems
  • Contributing to Crisis cells, and providing support to operational teams
  • Mentor and Knowledge Sharer
  • Driving Innovation
  • Strategic Planning
  • Innovator and Strategic Advisor
  • Mentorship, Training & Development
  • Creating Documentation
  • Risk Management
  • Application Monitoring Support
  • Design monitoring and alerting tools and configurations
  • Promote and advocate internally the importance and use of monitoring
  • Support the development and customer experience teams
  • Support and guidance of technical teams during times for troubleshooting
  • Identify, and socialize to Product and SWF teams those products that require improvement
  • Platform Design & Socialization
  • Ensure that platform requirements are collected from stakeholders and appropriately documented
  • Share and promote the platform details across all NAVBLUE teams
  • Advocate for and advance automation tools
  • Cloud Computing Leadership
  • Technology Radar for Cloud Hosting services
  • Continual learning on best practices and changes to cloud platform
  • Understands costs associated with the platform to provide recommendations
  • Review Cloud plans and provide feedback and technical recommendations
  • FinOPS participation
  • Run the business prioritization
  • Special projects assigned including researching improvements of our hosting posture
  • Help manage the non-functional requirements for SWF

Requirements

  • Bachelor’s degree in a technical discipline or equivalent experience
  • Solid understanding of computer networks and security
  • Proven experience on the field of platforms operations
  • 5+ years of experience managing production environments within an organization, capable of understanding its impact on stakeholders to help drive necessary improvements to support them
  • Strong technical background from both application development and infrastructure perspective
  • High level of organization, sufficient to enable the Team to effectively execute tasks
  • Excellent problem-solving skills
  • Ability to drive for results
  • Self-starter who can drive future platform changes
  • Deals well with ambiguous/undefined problems
  • ability to think abstractly
  • Effective interpersonal skills and influencing skills
  • Ability to communicate needs to Sr. Mgmt, explaining business value
  • Ability to communicate corporate goals to staff to ensure clarity of focus, scope and deliverable, and sustain motivation
  • Excellent communication skills (both written & verbal)
  • Ability to effectively articulate technical challenges and solutions based on the audience
  • Cloud platform experience

Nice to have

  • Experience in the aviation industry an asset
  • AWS Certifications an asset
  • AWS platform experience an asset

What we offer

  • Stable employment based on a full-time job contract
  • Flexible working hours and work-from-home opportunities (3 days in office)
  • International working environment in a dynamic company
  • Access to the latest knowledge and technologies enabling professional development
  • Training and development possibilities
  • Participating in international projects and international trips
  • Competitive salary dependent on experience and qualifications
  • Private medical coverage for you and your family
  • Sport card
  • Mental health support platform
  • Life insurance for you and your family
  • Co-funding for meals & commuting to work
  • Employee stock ownership plan

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