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At Microsoft, our Digital Enterprise Business empowers customers through the unique value of the Microsoft Cloud. We build a globally-led, digital-first scale organisation aligned with partners to drive digital transformation. Our team engages with enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. We focus on modernising sales motions, leveraging AI, Copilot, and Security to deliver customer satisfaction and drive business growth. This is an exciting role to demonstrate your digital first customer engagment as an Enterprise Digital Specialist - Cloud & AI. The key of this role is to grow Cloud & AI Sales in the territory: Drive Azure Solution Plays: win customer projects to Migrate & Modernize their Estate, Unify Data Platform and Innovate with AI Apps and Agents; securely, leveraging digital tools and signals to uncover new contacts and new workloads; Build and accelerate pipeline: lead Cloud & AI account/territory plans, leverage sales programs and tools (IAP, LXP, Checklists, etc.) to exceed ACR forecast; Orchestrate the Cloud & AI sales motions across Account Executives, Solution Engineers, Customer Success Unit & partners; Drive Microsoft Azure Consumption Commitment (MACC) and Unified Support penetration in majors growth accounts
Job Responsibility:
Manages the end-to-end business of the assigned territory
conducts forecasting for accounts and develops a portfolio and territory plan
Collaborates with partners and resources and leverages customer insights or industry knowledge
Participates in rhythm-of-business (ROB) meetings to review and plan for accounts
Reviews feedback report and coaches others on ensuring customer/partner satisfaction
Identifies customer business needs and technical readiness
collaborates with internal teams, partners, and services to propose prioritized solutions
Implements strategies to help accelerate the closing of deals in collaboration with other team members
Engages in conversations with customers to introduce how other workloads could enable digital transformation
Develops an understanding of external stakeholders' mapping
Identifies opportunities to drive consumption and grow business with existing customers
Collaborates with team members to discover new opportunities
drives incremental revenue growth through personal campaigns
Applies the orchestration model to support deal closure
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell
Researches competitor products, solutions, and/or services and collaborates with the "compete" global black belts (GBBs)
Requirements:
Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of cloud technology related sales or Enterprise account management experience
Fluency in Japanese (native level) and English for internal communication is essential
2+ years of solution sales or consulting services sales experience