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Vodafone Logo Vodafone · IT - Administration

Enterprise Delivery Framework Process Improvement Lead

United Kingdom, Newbury · Job Posted March 19, 2026
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Job Description

The Enterprise Process Improvement Lead owns the continuous improvement and optimisation of the Enterprise Delivery Framework (EDF), which governs over £1bn in annual Capex investment across multiple portfolios and delivery engines. You define and lead the EDF Continuous Improvement programme — using data, user insight and root cause analysis to prioritise and implement interventions that remove friction, reduce cost of failure and improve flow across the investment lifecycle. You oversee delivery of measurable gains in efficiency, predictability, quality and value realisation at enterprise scale.

Job Responsibility

  • Lead Enterprise Continuous Improvement
  • Improve End-to-End Delivery Flow
  • Performance Reporting & Accountability
  • Simplify & Standardise Ways of Working

Requirements

  • A Strategic Improvement Leader – A senior Business Improvement, Continuous Improvement or Transformation professional with experience improving performance across complex, multi-entity organisations
  • A Systems Thinker – Able to diagnose root causes across process, governance, tooling and behaviour — not just symptoms
  • A Lean & Flow Expert – Experienced in applying Lean, value stream optimisation and performance measurement to knowledge-based delivery environments
  • A Change Catalyst – Able to turn insight into sustained behavioural change, not just recommendations
  • An Executive Influencer – Comfortable challenging senior stakeholders constructively, using data and evidence to drive action
  • A Value-Oriented Architect – Focused on measurable outcomes, efficiency gains and improvement in delivery predictability
  • Extensive experience in Enterprise Continuous Improvement, Business Improvement, Operational Excellence or Transformation roles
  • Proven track record applying Lean principles in complex, matrixed organisations
  • Strong analytical capability with experience designing KPIs and performance frameworks
  • Demonstrated ability to drive measurable performance improvement across end-to-end processes
  • Experience influencing Executive stakeholders and operating at Board-facing level

What we offer

  • Excellent basic salary plus bonus and Vodafone benefits
  • up to 28 days off plus bank holidays
  • paid time for charity work
  • discounts
  • vouchers
  • a pension plan
  • amazing learning tools
  • top-notch parental leave policies
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