This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a seasoned professional with minimum 3+ years of customer-facing experience in managing accounts, Renewals Management and/or sales in the software industry. Your ability to elevate value selling and renewals management experience by operating seamlessly, building relationships and driving revenue growth will be critical for success. As a go-getter, you enjoy solving complex problems and thrive on collaborating across multiple teams to ensure the success of our customers. You also understand how to drive revenue growth as a consultative value seller.Note: This role requires relocating or living in Madrid. This is not a 100% remote role.
Job Responsibility:
Strong command of a portfolio of customers and cultivate relationships with a focus on customer retention, revenue growth
ensure a consultative approach aligned with client needs
Seamless collaboration with customer success, sales, and partners to identify and mitigate roadblocks, ensuring successful and on time execution of deals and contract renewals
Navigating contract complexities with precision, addressing compliance issues for a seamless renewal rhythm while collaborating internally with stakeholders such as our legal team, Sales Ops, and others
Identifying expansion opportunities for increased software platform utilization, ensuring clients find value in every interaction
Managing customer sales (upsells and Cross-sell) within your portfolio of business
Collecting and analyzing customer feedback, contributing to the growth and automation of the auto-renewal and standard renewal processes
Listening to, and fully diagnosing, the client’s needs to propose solutions tailored to their requirements based on your knowledge of our product
Managing portfolio through churn forecasting and execute reporting activity on a weekly basis with maximum accuracy
Working effectively in a cross-functional manner with Business Development, Partner Channel, and Solutions Engineering to successfully land new logos and effectively close net new deals
Utilizing knowledge of the business and market trends to incorporate strategic elements into both sales and renewal cycles, aligning with dynamic client needs
Closely collaboration with Account Executives to identify and create opportunities on larger expansion and cross-sell revenue leads
Detailed understanding of key competitors and their strategies to clearly differentiate OneTrust’s solutions in the marketplace
Requirements:
Fluent in German
3+ years of customer-facing sales and/or Account Management and/or renewals management experience
Passionate for understanding technology and customer success stories with deep knowledge of what characterizes consultative selling
Process excellence within sales and renewals cycle with the ability to complete accurate forecasting and reporting
Strong verbal and written communication skills
Excellent interpersonal skills with the ability to collaborate across teams
Strategic mindset with the ability to be proactive and solution-oriented
Familiarity with Salesforce or similar CRM solutions, particularly in creating quotes in CPQ and leveraging forecast methodologies
Comfortable in a fast-paced & high-volume environment