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Enterprise Architect

United States, St. Louis, Missouri · Job Posted January 30, 2026
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Job Description

The Enterprise Architect leverages deep Microsoft expertise to align business goals with technical design, serving external customers in a project-oriented capacity. Collaborating with internal teams and client technology groups, you will deploy, upgrade, and migrate systems while conducting root cause analyses on complex technical issues. With a focus on delivering tailored recommendations and executing solutions, you will ensure optimal performance and prevent future architecture-related support issues, driving long-term success for clients.

Job Responsibility

  • Work closely with clients to understand their business needs and deliver tailored Microsoft and Azure cloud solutions
  • Lead the deployment, upgrade, and migration of client environments to the latest Microsoft technologies, ensuring seamless transitions and client satisfaction
  • Provide expert guidance on Microsoft technologies to address complex technical challenges and enhance client solutions
  • Recommend new technologies to drive innovation and productivity in client environments
  • Mentor internal Technology Consultants, helping them develop their technical skills and overcome challenges
  • Share best practices and technical insights across departments to foster collaboration and drive continuous improvement
  • Facilitate knowledge-sharing sessions, creating documentation and identifying opportunities to optimize workflows and processes
  • Provide technical leadership and architectural oversight to ensure client solutions are scalable, reliable, and secure
  • Maintain comprehensive technical documentation and architectural blueprints for all client projects
  • Manage and prioritize support tickets, ensuring prompt resolution of critical issues and effective resource allocation
  • Oversee the escalation process and provide expert guidance to ensure timely and accurate resolutions
  • Analyze ticket trends, creating reports to monitor performance and improve support quality
  • Stay up-to-date on emerging Microsoft technologies to improve client solutions and participate in innovation initiatives
  • Continuously explore new technologies to recommend innovative solutions for client environments and drive future growth

Requirements

  • 10+ years of experience working with Enterprise customers in a consultative capacity
  • 5 years or equivalent experience in SME Dynamics 365, CRM or other disciplines
  • Comfortable delivering presentations to audiences varying in size
  • Good leadership and motivational skills to guide and manage teams effectively
  • A Bachelor’s degree or equivalent work experience

Nice to have

Azure infrastructure / security experience a big plus

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