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The Enterprise Architect leverages deep Microsoft expertise to align business goals with technical design, serving external customers in a project-oriented capacity. Collaborating with internal teams and client technology groups, you will deploy, upgrade, and migrate systems while conducting root cause analyses on complex technical issues. With a focus on delivering tailored recommendations and executing solutions, you will ensure optimal performance and prevent future architecture-related support issues, driving long-term success for clients.
Job Responsibility:
Work closely with clients to understand their business needs and deliver tailored Microsoft and Azure cloud solutions
Lead the deployment, upgrade, and migration of client environments to the latest Microsoft technologies
Provide expert guidance on Microsoft technologies to address complex technical challenges
Recommend new technologies to drive innovation and productivity
Mentor internal Technology Consultants
Share best practices and technical insights across departments
Facilitate knowledge-sharing sessions
Provide technical leadership and architectural oversight to ensure client solutions are scalable, reliable, and secure
Maintain comprehensive technical documentation and architectural blueprints
Manage and prioritize support tickets
Oversee the escalation process
Analyze ticket trends, creating reports to monitor performance
Stay up-to-date on emerging Microsoft technologies
Continuously explore new technologies to recommend innovative solutions
Requirements:
10+ years of experience working with Enterprise customers in a consultative capacity
Comfortable delivering presentations to audiences varying in size
Good leadership and motivational skills to guide and manage teams effectively