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Enterprise Architect, Customer Facing Systems

United States 177000.00 - 202000.00 USD / Year · Job Posted February 16, 2026
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Job Description

Primary responsibility of the Enterprise Architect is to work within the A&F IT and business community to ensure systems are architected utilizing industry best practices and within the guidelines set forth. This role is the is a cross technical leadership role within the organization providing architecture guidance, design, and recommendations for our most complex IT priorities. Oversee and provide guidance on system architecture for the Customer Facing systems including eCommerce, Stores, Order Management, Personalization & Marketing Technology, Domain based Microservices which are critical platforms for the future digital business growth. Help with contributing and providing Enterprise Architectural templates such as Solutions Designs, Estimation process, architectural diagrams, and future architectural transformation. Provide feedback and mentoring to architecture team as well as management of 2-4 consulting resources. Facilitate design patterns which support reuse, test driven development, and simplification of software packages within the organization. Work with application (platform specific) architects, solution architects and partner with other Enterprise architects, to design solutions which meet enterprise standards. In addition, the architect will be responsible for understanding emerging IT architectures for microservices, and DevOps pipelines to making recommendations for incorporating appropriate emerging architectures into future A&F roadmaps.

Job Responsibility

  • Establish North Star Vision of technology landscape with area leaders of Digital Engineering across multiple applications, development processes, and infrastructure requirements
  • Work with Project Portfolio Management team and business stakeholders to estimate new work, create overarching solution design, and ensure both business and technical goals are met with the estimates
  • Oversee Solutions Design/Architects in the space of eCommerce, Stores, Order Management, Microservices in Customer facing technology space, Personalization & Marketing Technology
  • Team up with the functional leaders across Technology, including Infrastructure, Networking, security, and application leaders to define standards meeting a large set of use cases
  • Develop, train, and mentor other application architects both through project work and/or POC work for solutions design
  • Create a roadmap with business and technical leaders to support our modernization needs as well as achieve business outcomes
  • Document architectural standards and design patterns for reference in decision-making, development and build practices
  • Perform market assessments on new technology tools to understand capability differences amongst providers, and ensure alignment with A&F architectural and security standards
  • Support Application Rationalization efforts to simplify application landscape and standardize on modern technology
  • Lead and/or participate on technical user groups, task forces, and committees that are relevant to architecture
  • Responsible for continually growing their skills and knowledge
  • Perform related duties as assigned

Requirements

  • Bachelor’s degree in Computer Science or related field
  • 18+ years' experience in various roles of technical leadership within a large-scale organization
  • Deep architect/engineering experience with web and app front end for an omni-channel retailer
  • Experience architecting large scale ecommerce, store, order management, and Microservices
  • Experience with designing solutions involving technologies including but not limited to: React, JavaScript, Redux, Solr, Redis, Elasticsearch
  • Knowledge of DNS, CDNs, and global traffic routing for eCommerce
  • Experience with designing cloud hosted microservice architectures
  • Experience in integration with point of sale solutions and RFID in retail setting
  • Demonstrable ability to partner with data teams on patterns to empower deep analytics in digital space
  • Strong integration mindset – API first, headless or composable patterns, event streams
  • Comfort with architecture modeling and roadmapping (capability maps, reference architecture, transition states)
  • Proactive solution orientation with a drive to overcome obstacles and avoid technical debts
  • Exposure to multiple, diverse technical configurations, technologies, and processing environments
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
  • Excellent analytical and technical skills
  • Excellent planning and organizational skills

Nice to have

  • Experience implementing Customer Data Platform, Personalization and Marketing technology
  • Experience with Agentic Commerce, Hyper-Personalization tools, Unified Commerce

What we offer

  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year
  • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement
  • Access to multiple Associate Resource Groups

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