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The ENTERPRISE ARCHITECT – COMMERCIAL, DIGITAL & DATA is responsible for defining, governing, and evolving the strategic technology blueprint for the Commercial landscape. This role serves as the chief architect of a comprehensive “city plan” that integrates platforms, data, infrastructure, applications, and innovation zones to enable Commercial business capabilities across Field, Marketing, Value & Access, and Customer Experience. Acting as a senior strategic partner to Commercial leadership, this architect drives alignment across Enterprise Architecture, Commercial IT, and functional stakeholders to ensure a scalable, secure, compliant, and future-ready technology ecosystem that supports Commercial growth and digital transformation.
Job Responsibility:
Develop and maintain a comprehensive Commercial Technology “City Plan” mapping platforms, data flows, integration layers, and innovation zones
Define and evolve target-state architectures for CRM, omnichannel engagement, analytics, and field enablement
Ensure architectural consistency across global markets while enabling appropriate local flexibility
Partner with Commercial business leaders to translate strategic objectives into technology capabilities and architectural roadmaps
Collaborate closely with the Enterprise Architecture team to align with enterprise standards, governance, and long-term strategy
Work with Commercial Data IT teams to ensure data architecture, analytics platforms, and governance are embedded in the overall blueprint
Facilitate alignment across IT delivery teams, vendors, and external partners
Lead architecture design for high-impact Commercial use cases, including customer journey orchestration, sales force automation, and digital marketing
Evaluate and recommend emerging technologies to enable Commercial innovation and differentiation
Ensure solutions are scalable, secure, and compliant with regulatory requirements
Establish and enforce architecture governance frameworks, integration standards, and canonical data models
Ensure adherence to security, privacy, and compliance requirements (e.g., GDPR, CCPA)
Participate in architecture review boards and provide architectural guidance to delivery teams
Drive innovation through experimentation zones, technology radar assessments, and partnerships with startups and strategic vendors
Promote a composable architecture approach to enable modularity, agility, and faster time to value
Champion data-driven decision-making and customer-centric design principles
Apply deep understanding of Commercial processes across Sales, Marketing, Field Operations, Value & Access, and Customer Experience to inform architectural decisions
Ensure technology solutions are tightly aligned with operational workflows and measurable business outcomes
Requirements:
Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
10+ years of experience in IT or Enterprise Architecture, with a strong focus on Commercial or customer-facing domains
Proven experience defining and delivering enterprise-scale architecture blueprints and target-state frameworks
Demonstrated ability to influence senior business leaders as a trusted advisor on technology decisions impacting Commercial growth and transformation
Experience partnering with Enterprise Architecture and Data teams in a matrixed, global organization
Deep expertise in Commercial business processes, including Sales, Marketing, Digital Marketing, and Value & Access
Strong understanding of Commercial platforms (e.g., Salesforce, Veeva, Adobe Experience Cloud, Model N etc.)
Expertise in data ecosystems and analytics platforms (e.g., Databricks) and cloud infrastructure (e.g., Azure)
Ability to define target-state architectures and guide adoption of emerging technologies with a focus on scalability, security, and compliance
Excellent stakeholder management and executive-level communication skills
Nice to have:
Experience in life sciences, healthcare, or other highly regulated industries
Familiarity with agile delivery models, DevOps practices, and composable architecture
Certifications such as TOGAF, SAFe, or cloud platform certifications
What we offer:
company-sponsored medical, dental, vision, and life insurance plans