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Uber Logo Uber · IT - Software Development

Enterprise Application Developer

United States, San Francisco Employment contract 133000.00 - 140000.00 USD / Year · Job Posted May 16, 2026
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Job Description

Uber Engineering is a high-performance culture marked by perseverance and hyperproductivity. We’re looking for team players with natural customer service intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. You should be pumped about building a global transportation marketplace that spans a wide range of cities — varying from 100,000 to 10 million people in size — with unique regulatory, technical, and business requirements.

Job Responsibility

  • Act as primary application developer and technical owner for enterprise SaaS applications including (but not limited to): Google Workspace, Zoom, Slack, Figma, Asana, Jira, Confluence, ServiceNow, Okta / Identity-integrated applications
  • Manage application configuration, access models, permissions, integrations, and automation
  • Own application lifecycle management: onboarding, offboarding, renewals, vendor coordination, and feature rollouts
  • Serve as Super Admin with the highest level of access to supported applications
  • Resolve complex, escalated L3 application issues beyond standard troubleshooting
  • Lead incident response for enterprise application outages or degradations
  • Design and implement automation and integration workflows using JavaScript, Python, APIs, and Enterprise AI applications (Gemini, ChatGPT, Claude, Claude Code, MCP) to reduce manual effort and improve reliability
  • Analyze ticket and usage data to identify trends, systemic issues, and opportunities for optimization
  • Possess strong programming language knowledge, including Python, JavaScript, Java, and SQL
  • Demonstrate strong knowledge of databases such as BigQuery and Apache Hive
  • Act as the bridge between IT Engineering, Service Desk, Security, and Business stakeholders
  • Provide actionable feedback to IT Engineering leadership on application pain points and improvement opportunities
  • Own internal and external-facing documentation for enterprise applications
  • Develop and maintain runbooks, SOPs, and escalation guides
  • Ensure procurement and licensing processes follow logistics and compliance guidelines
  • Perform additional duties as assigned to support enterprise application operations

Requirements

  • 4+ years of IT or Enterprise Application Developer experience
  • 3+ years supporting SaaS platforms at scale with admin-level access
  • Strong scripting or coding skills (Python, Bash, APIs)
  • Strong knowledge of Enterprise AI applications, including Gemini, ChatGPT, Claude, Claude Code, and MCP
  • Familiarity with identity and access management (Okta, AD, SSO, SCIM)
  • Proven experience acting as an escalation point for complex technical issues
  • Strong documentation, training, and communication skills
  • Ability to respond quickly to incidents and operate effectively in high-pressure situations
  • Willingness to participate in on-call rotations and work outside standard business hours when needed

Nice to have

  • 4+ years of experience in Enterprise Application Development or Software Engineering
  • Demonstrated expertise in building and deploying automation using Python, JavaScript, and APIs
  • Experience with data warehousing and querying large datasets (BigQuery, Hive)
  • Hands-on experience with version control systems (e.g., Git) and CI/CD tools
  • Deep knowledge of Linux environments and cloud platforms (e.g., GCP, AWS)
  • Minimum of 3-4 years’ experience with escalations, process efficiency, and Tier 3 support
  • Bachelor's Degree in Computer Science, or equivalent combination of education and experience
  • Strong problem solving, organization, and project management skills
  • Ability to take initiative and work independently, as well as part of a team
  • Excellent verbal and written communication skills
  • Willingness to participate in on-call rotations and work outside standard business hours when needed

What we offer

  • bonus program
  • equity award
  • 401(k) plan
  • various benefits
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