CrawlJobs Logo

Enterprise Accounting Success Manager

floqast.com Logo

FloQast

Location Icon

Location:
United States , San Francisco

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

96000.00 - 144000.00 USD / Year

Job Description:

The Enterprise Accounting Success Manager will be joining a growing Customer Success team to help support the Enterprise customer base in our Close Management solution. The Accounting Success Management team maintains high levels of satisfaction and engagement among our customers to ensure their long-term success with the solution. Having previous professional accounting or audit experience will allow the candidate to build instant rapport with our enterprise customer base by addressing accounting specific questions, scenarios, or other elements during the post implementation phase to maximize adoption and enhance our clients entire customer experience. This role is remote, but candidates must live in the Bay Area and will require travel to customers in territory.

Job Responsibility:

  • Cultivate Strong Relationships: Build and nurture robust, long-term relationships with key stakeholders (including Controllers, Accounting Managers, CFOs, Business Systems/Operations, IT, and Internal Audit) within our largest and most complex enterprise accounts
  • Deliver Consultative Solutions: Provide exceptional customer service, product assistance, training, and tailored, consultative solutions to help clients achieve their close management and accounting operational goals within your assigned book of business
  • Drive Engagement: Respond to all client inquiries, offer comprehensive product training, and establish regular Quarterly Business Reviews (QBRs)
  • Collaborate Cross-Functionally: Partner with Product/Engineering, Sales, Executive Leadership, and Professional Services, sharing insights based on the specific needs of your enterprise clients
  • Advocate for Clients: Understand the unique business needs of your enterprise accounts and provide direct product feedback to the Product and Engineering teams to ensure high customer satisfaction
  • Manage Renewals: Work in partnership with Account Management to strategize and manage the client renewal process, aiming for a high annual retention rate and strong net retention quarter over quarter
  • Orchestrate Executive Engagement: Partner with Executive leadership to organize and execute recurring executive business reviews (via Zoom and strategically planned on-site visits where expansion opportunities or risks exist)
  • Support Growth Initiatives: Strategize with Sales and Account Management to expand the pipeline within enterprise accounts and assist in closing new business or pilots
  • Ensure Seamless Onboarding: Collaborate closely with Professional Services to ensure a smooth onboarding experience and ongoing success for clients
  • Become a Product Expert: Develop deep product expertise, staying up-to-date on the latest features and functionality
  • Lead Strategic Meetings: Plan and lead in-person client meetings to expand our footprint, foster end-user adoption, and mitigate churn
  • Develop Account Strategies: Create and execute a comprehensive strategic plan for each customer. This plan will outline all global teams' and business units' goals and objectives, associated timelines, an expansion blueprint for leveraging all modules, and your tactics for engaging the entire user base. These plans will also include documented product requests/challenges and their status updates
  • Optimize Engagement Cadence: Assess and prescribe appropriate meeting cadences with all key players on a client’s finance team to understand their unique challenges and level of adoption
  • Track Key Metrics: Forecast and track key account metrics (e.g., quarterly sales results, NRR, CSQOss)
  • Provide Team Support: Act as additional support/back-up for new hires, including customer calls, trainings, weekly onboarding syncs, panel interviews, and customer escalations
  • Contribute to Team Goals: Undertake any other tasks that may be assigned to help the company meet its goals

Requirements:

  • BA/BS degree in Business Administration, Accounting, Finance or relevant fields
  • 5+ years of private or public accounting experience required
  • Experience in a customer facing role
  • Thorough knowledge of basic accounting procedures and principles
  • Experience working with/for public or large private companies
  • Ability to effectively interact with client teams at various levels of technical and non-technical depth
  • Experience working with cross-functional teams
  • Proven ability to manage multiple projects
  • meeting deadlines and strong attention to detail
  • Ability to think analytically and apply problem solving skills to scenarios throughout the course of the work day
  • Excellent listening and presentation skills
  • Excellent verbal and written communication skills
  • Ability to travel up to 30%

Nice to have:

  • Prior Customer Success or Account Management experience, specifically working with a variety of corporate and enterprise clients
  • CPA or related professional accounting certification
  • Prior experience with FloQast or other close management tools will make you a seamless addition to our team
  • Passionate about ensuring customer satisfaction, driving adoption, and fostering long-term customer relationship
What we offer:
  • Medical
  • Dental
  • Vision
  • Family Forming benefits
  • Life & Disability Insurance
  • Unlimited Vacation
  • participation in our Employee Stock Program
  • up to an annual 15% bonus, paid out quarterly

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Enterprise Accounting Success Manager

Senior Customer Success Manager- Enterprise

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio
  • Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
  • Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
  • Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs
  • Experience making customers feel valued through quality service internally across product, sales, support and marketing to facilitate a seamless customer experience
  • Experience balancing a book of business in a customer-facing environment
  • Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau
Job Responsibility
Job Responsibility
  • Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
  • Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions
  • Manage post-sales activity for your customers through relationship-building, product expertise and execution
  • Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements
  • Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions
  • Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate
  • Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
Read More
Arrow Right

Senior Customer Success - Enterprise Account Manager

Join Beamy, a fast-growing SaaS company, as a Senior Customer Success - Enterpri...
Location
Location
France , Paris
Salary
Salary:
90000.00 - 110000.00 EUR / Year
beamy.io Logo
Beamy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 8 years of experience within B2LargeB ensuring customer satisfaction & business sustainability
  • Experience working with large companies on organisational and process issues
  • Ability to adopt a consultative stance to understand client's challenges and suggest solutions
  • Know how to develop and implement renewal and upsell strategies
  • Fluent in French
  • Very good level in Business English
Job Responsibility
Job Responsibility
  • Ensure the ROI by working closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success
  • Be the trusted advisor in SaaS Governance by organizing and leading a community of customers
  • Be the main contact of the partnership by ensuring robust sponsorship across diverse stakeholders
  • Coordinate the customer journey at Beamy and set the tempo by delegating
  • Ensure Contract Renew & Upsell
What we offer
What we offer
  • Stock options
  • Hybrid remote work (3 days per week at the office)
  • Culture of Transparency
  • Clear paths for career progression
  • Health insurance (Alan)
  • Meal vouchers (Swile)
  • 5 weeks of vacation plus additional time off (RTT)
  • Fulltime
Read More
Arrow Right

Account Manager Enterprise

As the demand for workforce management solutions accelerates, ATOSS is seeking a...
Location
Location
Germany , Frankfurt
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of success in enterprise software sales, with a track record of closing high-value deals and driving up-/cross-sell opportunities
  • Skilled in identifying client needs, tailoring solutions, and guiding strategic decisions that align product value with business outcomes
  • Proficient in value-based selling, renewal management, and expansion strategy. Strong at defending pricing through clear ROI analysis and strategic negotiation
  • Strong understanding of enterprise decision-making processes and key value drivers in digital workforce management or a relevant software domain
  • Business-fluent in both German and English, with the ability to influence and engage effectively across multinational enterprise clients
Job Responsibility
Job Responsibility
  • Proactively uncover client needs and business challenges within existing enterprise accounts, leveraging insights to align tailored solutions and deepen strategic relationships
  • Analyze, develop, and present clear value propositions, demonstrating ROI and strategic benefits to diverse decision-makers
  • Build and nurture relationships across all levels of the organization—from operational stakeholders to the C-suite. Adapt communication styles to influence and align effectively
  • Own the development and execution of comprehensive account strategies, prioritizing high-value accounts and driving sustainable revenue growth
  • Lead the full sales cycle, from discovery and qualification through to negotiation and closing of complex, high-value deals
  • Manage complex negotiations, ensuring internal and external alignment. Close deals that drive long-term impact and client satisfaction
  • Collaborate with client success teams to ensure smooth onboarding, nurture ongoing relationships, and identify opportunities to expand and deepen partnerships
What we offer
What we offer
  • Competitive Rewards: Including profit-sharing and employee stock program
  • Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
  • Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
  • Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
  • Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellpass membership
  • Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row
  • Fulltime
Read More
Arrow Right

Account Manager Enterprise

As the demand for workforce management solutions accelerates, ATOSS is seeking a...
Location
Location
Germany , München
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of success in enterprise software sales, with a track record of closing high-value deals and driving up-/cross-sell opportunities
  • Skilled in identifying client needs, tailoring solutions, and guiding strategic decisions that align product value with business outcomes
  • Proficient in value-based selling, renewal management, and expansion strategy
  • Strong at defending pricing through clear ROI analysis and strategic negotiation
  • Strong understanding of enterprise decision-making processes and key value drivers in digital workforce management or a relevant software domain
  • Business-fluent in both German and English, with the ability to influence and engage effectively across multinational enterprise clients
Job Responsibility
Job Responsibility
  • Proactively uncover client needs and business challenges within existing enterprise accounts, leveraging insights to align tailored solutions and deepen strategic relationships
  • Analyze, develop, and present clear value propositions, demonstrating ROI and strategic benefits to diverse decision-makers
  • Build and nurture relationships across all levels of the organization—from operational stakeholders to the C-suite
  • Own the development and execution of comprehensive account strategies, prioritizing high-value accounts and driving sustainable revenue growth
  • Lead the full sales cycle, from discovery and qualification through to negotiation and closing of complex, high-value deals
  • Manage complex negotiations, ensuring internal and external alignment
  • Collaborate with client success teams to ensure smooth onboarding, nurture ongoing relationships, and identify opportunities to expand and deepen partnerships
What we offer
What we offer
  • Competitive Rewards: Including profit-sharing and employee stock program
  • Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
  • Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
  • Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
  • Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellpass membership
  • Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row
  • Fulltime
Read More
Arrow Right

Account Manager Enterprise

As the demand for workforce management solutions accelerates, ATOSS is seeking a...
Location
Location
Germany , Hamburg
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of success in enterprise software sales, with a track record of closing high-value deals and driving up-/cross-sell opportunities
  • Skilled in identifying client needs, tailoring solutions, and guiding strategic decisions that align product value with business outcomes
  • Proficient in value-based selling, renewal management, and expansion strategy
  • Strong understanding of enterprise decision-making processes and key value drivers in digital workforce management or a relevant software domain
  • Business-fluent in both German and English, with the ability to influence and engage effectively across multinational enterprise clients
Job Responsibility
Job Responsibility
  • Proactively uncover client needs and business challenges within existing enterprise accounts, leveraging insights to align tailored solutions and deepen strategic relationships
  • Analyze, develop, and present clear value propositions, demonstrating ROI and strategic benefits to diverse decision-makers
  • Build and nurture relationships across all levels of the organization—from operational stakeholders to the C-suite
  • Own the development and execution of comprehensive account strategies, prioritizing high-value accounts and driving sustainable revenue growth
  • Lead the full sales cycle, from discovery and qualification through to negotiation and closing of complex, high-value deals
  • Manage complex negotiations, ensuring internal and external alignment
  • Collaborate with client success teams to ensure smooth onboarding, nurture ongoing relationships, and identify opportunities to expand and deepen partnerships
What we offer
What we offer
  • Competitive Rewards: Including profit-sharing and employee stock program
  • Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
  • Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
  • Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
  • Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellpass membership
  • Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row
  • Fulltime
Read More
Arrow Right

Account Manager enterprise

As the demand for workforce management solutions accelerates, ATOSS is seeking a...
Location
Location
Germany , Düsseldorf
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of success in enterprise software sales, with a track record of closing high-value deals and driving up-/cross-sell opportunities
  • Skilled in identifying client needs, tailoring solutions, and guiding strategic decisions that align product value with business outcomes
  • Proficient in value-based selling, renewal management, and expansion strategy. Strong at defending pricing through clear ROI analysis and strategic negotiation
  • Strong understanding of enterprise decision-making processes and key value drivers in digital workforce management or a relevant software domain
  • Business-fluent in both German and English, with the ability to influence and engage effectively across multinational enterprise clients
Job Responsibility
Job Responsibility
  • Research & Discovery: Proactively uncover client needs and business challenges within existing enterprise accounts, leveraging insights to align tailored solutions and deepen strategic relationships
  • Value Communication: Analyze, develop, and present clear value propositions, demonstrating ROI and strategic benefits to diverse decision-makers
  • Strategic Relationship Building: Build and nurture relationships across all levels of the organization—from operational stakeholders to the C-suite. Adapt communication styles to influence and align effectively
  • Account Strategy: Own the development and execution of comprehensive account strategies, prioritizing high-value accounts and driving sustainable revenue growth
  • Sales Execution: Lead the full sales cycle, from discovery and qualification through to negotiation and closing of complex, high-value deals
  • Negotiation & Closing: Manage complex negotiations, ensuring internal and external alignment. Close deals that drive long-term impact and client satisfaction
  • Sustainable Growth: Collaborate with client success teams to ensure smooth onboarding, nurture ongoing relationships, and identify opportunities to expand and deepen partnerships
What we offer
What we offer
  • Competitive Rewards: Including profit-sharing and employee stock program
  • Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
  • Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
  • Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
  • Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellpass membership
  • Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row
  • Fulltime
Read More
Arrow Right

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record managing a client-facing team within a digital services organisation
  • Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
  • Experience leading and developing high-performing customer success or account management teams within a digital services environment
  • Strong commercial acumen and a deep understanding of strategic account management
  • Exceptional stakeholder management, communication, and coaching skills
  • Ability to use data-driven insights to inform strategy and performance
  • Skilled at collaboration across departments, managing change, and championing customer experience improvements
  • Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
  • Natural ability to influence senior leaders and board members
  • Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums
Job Responsibility
Job Responsibility
  • Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
  • Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
  • Act as the voice of the customer at a senior manager level
  • Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
  • Influence the business forecast for renewals and upsell
  • Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
  • Reduce customer churn
  • Coach the team to drive value-driven and strategic conversations with customers
  • Provide an escalation route
  • Ensure solutions and products proposed to customers are fit for purpose
What we offer
What we offer
  • 25 days’ holiday
  • Buy up to 5 more days holiday
  • Birthday off
  • Extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match
  • 4 x life assurance
  • Flexible working
  • Fulltime
Read More
Arrow Right

Senior Enterprise Account Manager DACH

Mirakl is looking for a Senior Enterprise Account Manager (German Speaker) to be...
Location
Location
France , Paris
Salary
Salary:
Not provided
mirakl.com Logo
Mirakl
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience in a closing role (Account Executive/Account Manager) in SaaS
  • Proven track record of closing complex and high-value enterprise deals
  • Excel in both consultative, long-cycle sales and transactional sales environments
  • Highly analytical: comfortable building models in Excel, synthesizing contract data, and translating insights into commercial actions
  • Able to articulate ROI and business value with a data-driven approach
  • At ease presenting insights to senior client stakeholders
  • Possess a strong understanding of business practices, industry trends, and can quickly grasp complex pricing models
  • Excellent verbal and written communication skills in English & German
  • Paris or Munich based
  • Keen to work in a hybrid model (3 days office, 2 days remote)
Job Responsibility
Job Responsibility
  • Drive Revenue Growth: Generate sales across a portfolio of enterprise accounts, consistently reaching up-sell and cross-sell targets
  • Secure Renewals: Anticipate and manage contract renewals to secure future revenues and minimize churn
  • Build robust, data-driven account plans for each key customer
  • Actively monitor account health and performance through regular analysis of usage, contract terms, and business KPIs
  • Identify and qualify new sales opportunities within existing accounts
  • Manage the end-to-end sales process for upsell/cross-sell opportunities: identification, qualification, engagement, negotiation, and closing
  • Participate in monthly and quarterly business reviews, providing actionable insights based on data
  • Collaborate closely with customer success, product, and sales teams to design and execute tailored action plans
  • Stay current on new product features and enhancements, translating technical advancements into business value for clients
  • Fulltime
Read More
Arrow Right