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Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account. Constantly develops information technology industry knowledge to position HPE’s portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer’s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.
Job Responsibility:
Articulates a connection between the customer's core KPIs
Builds and executes a plan to drive growth and profitability across HPE's portfolio
Drives growth in HPE's strategic value portfolio through positioning these solutions with the customer
Leverages HPE programs and tools
Engages with the customer to identify opportunities
Translates customers' business challenges and goals into IT opportunities
Ensures a strong and rightsized pipeline funnel from the account team
Leads pipeline building activities for the account
Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for HPE
Understands and leverages the underlying principles for the customer organization's functioning
Defines an engagement model with the customer's key influencers and decision makers
Develops and maintains an overview of the partner's landscape in the account
Develops partner relationships
Works with the HPE Partner Business Manager to assess and update the partner strategy for the account
Develops and updates expertise in IT technology
Articulates relevant modern trends in IT
Describes HPE's portfolio and references its use in other customers
Builds relationship and runs a regular account governance with the extended account team
Provides feedback to the account team members and relevant managers
Utilizes HPE tools and processes for customer advocacy
Leverages the existing tools
Builds and executes basic account business plans for defined accounts
Manages the collective effort to build and maintain both strategic and tactical elements of the plan
Shares and aligns the plan with relevant stakeholders of the account
Requirements:
University or bachelor’s degree preferred
Typically, 4-10 years sales experience
Account management experience desired
Experience in IT industry preferred
Experience working within IT department and/or within customers is a plus
Good relationship with End Customer and Strong interpersonal skills
Good understanding of working with Partner & Distributors
Have a ICT solutions selling mindset
Experience in servicing multiple vertical industries preferred
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