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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · Sales

Enterprise Account Manager

Malaysia, Kuala Lumpur · Job Posted November 26, 2025
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Job Description

Enterprise Account Manager role at Hewlett Packard Enterprise, managing larger accounts or acting as account lead for substantial parts of top accounts. The role involves understanding customer IT and business objectives, driving business performance, managing portfolio mix, building pipelines, closing deals, developing customer relationships, and positioning HPE's portfolio. This is a hybrid position requiring working 2 days per week from an HPE office.

Job Responsibility

  • Manages one or several larger accounts or acts as account lead for substantial part of top account
  • Understands customer's IT and business objectives, priorities, requirements and challenges
  • Drives business performance for all HPE BUs and manages portfolio mix to optimize profitability
  • Accountable for pipeline building and supportive in deal closing
  • Builds and develops relevant customer relationship networks with key influencers and decision makers
  • Develops and engages with extended partner ecosystem to maximize HPE's presence
  • Develops IT industry knowledge to position HPE's portfolio
  • Orchestrates, engages, guides and provides feedback to extended account team members
  • Acts as customer's advocate inside HPE
  • Plans for accounts to deliver results through financial year and beyond
  • Articulates connection between customer's core KPIs and IT solutions
  • Influences decision-making of customer executives
  • Builds and executes plan to drive growth and profitability across HPE's portfolio
  • Engages with customer to identify opportunities
  • Develops and maintains professional relationship network within customer
  • Develops and maintains view of partner landscape
  • Builds, develops and leads extended account team
  • Provides feedback into other HPE organizations
  • Develops and executes comprehensive account business plan

Requirements

  • University or Bachelor's Degree preferred, or equivalent experience
  • Engineering or technology education, advanced degree or MBA desired
  • Typically 6-10+ years account management experience
  • Experience in IT industry preferred
  • Experience working within an IT department and/or working within customers is a plus
  • Experience in vertical industry preferred
  • Experience in different sales roles is a plus
  • IT Industry Acumen: Builds and maintains thorough knowledge of cutting edge IT industry developments and technology trends
  • HPE Portfolio Knowledge: Builds and continually updates a thorough understanding of HPE products, solutions, and service offerings
  • Team Leadership: Skilled at leading teams successfully through sales engagements in a complex matrix organization
  • Network/Relationship Building: Skilled at creating strong professional relationships
  • Two-way communication: Able to listen actively and articulate value propositions
  • Influencing and Negotiating: Proficiently leverages influencing and negotiation techniques
  • Business Acumen: Understands how different parts of a business interoperate to produce business outcomes
  • Operational Excellence: Able to show predictability and operational excellence both internally and externally
  • Integrity: Acts with integrity throughout complex situations even if under pressure
  • Vertical/Industry Knowledge Preferred: Understands the customer's industry landscape, enterprise architecture, and partner ecosystem
  • Consulting: Can synthesize skills and knowledge to guide customers through achieving business outcomes

Nice to have

  • Experience working within an IT department and/or working within customers
  • Experience in vertical industry
  • Experience in different sales roles
  • Vertical/Industry Knowledge: Understanding of customer's industry landscape, enterprise architecture, and partner ecosystem

What we offer

  • Health & Wellbeing: comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Personal & Professional Development: programs to help reach career goals
  • Unconditional Inclusion: inclusive work environment celebrating individual uniqueness
  • Flexibility to manage work and personal needs
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