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As an Enterprise Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.
Job Responsibility:
Own a portfolio of Tier 1 Customers and develop a high level of customer engagement
Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk
Identify growth opportunities and develop your portfolio by adding new business opportunities
Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross-selling
Develop strong relationships with your clients that will shape their business travel programmes
Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible
Effectively prioritise your time in order to maximise impact in key business areas
Requirements:
Perfect written and spoken English
Experience managing top tier accounts
Outstanding presentation & communication skills
Great prioritisation and time management skills
Result oriented mindset
Great ability to analyse and translate data for your customers
Empathetic
Honest, open and trustworthy
Focused and determined
You seek feedback early and often
Nice to have:
any other language is a plus
What we offer:
A competitive compensation package, including equity in Perk
Generous vacation days
Health perks such as private healthcare or gym allowance, depending on your location
Flexible compensation plan
Unforgettable Perk events
A mental health support tool for your well-being
Exponential growth & personal development opportunities