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The Enterprise Account Manager will be responsible for strategic management, coordination, and oversight of a portfolio of Client Accounts. You will partner with each of the Inizio Businesses to expand customer relationships, increase sales and exploit whitespace Opportunity. This role covers the US East Coast.
Job Responsibility:
Identify and build strong, enduring relationships with key decision makers
Align with Inizio business stakeholders to set Enterprise account strategy and document this according to the approved Sales / Account Management methodology
Partner with Inizio businesses to drive account performance to meet or exceed annual sales targets for specified Accounts
Drive strategic proposal volume and assist in development of proposal content as appropriate
Develop and identify prospective solutions based on customer need, and portfolio/pipeline strategy
Engage with operational programme teams to track milestones and results - identifying, trouble-shooting and escalating issues (where necessary) to drive Client satisfaction
Gather client and competitive intelligence to inform InizioTriage & coordinate account enterprise capability overviews, RFPs, and/or data requests
Requirements:
Background in working with Life Sciences / Pharma
Understanding of Commercial and Marketing Services in Pharma
Demonstrated track record of building and maintaining strong client relationships
Demonstrated track record of selling professional services across US and Europe (and ideally APAC)
Demonstrated success in business development which has led to converted sales of professional services
Minimum of a bachelor's level degree
Nice to have:
Experience engaging with Procurement functions to identify opportunities and convey mutual value exchange
Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce, Hubspot)
as well as associated reporting
Excellent planning and project management skills particularly as it relates to the development of BD collateral or RFP responses amid scarce resources
Significant presentation experience in front of senior level clients
Working knowledge of some form of a consultative selling and/or Account Planning model (E.g., HCS, Miller-Heiman, etc.)
Ideal candidate will have 5 or more years of relevant experience