This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Enterprise customers choose Common Room to help them modernize how they go to market—often replacing fragmented tools, legacy processes, and entrenched workflows. The Enterprise Account Manager role exists to own long-term revenue and growth across our most complex, high-impact customers. This role blends strategic account management with consultative selling, requiring strong judgment, technical fluency, and the ability to navigate complex organizations. Success in this role requires resilience, executive presence, and comfort leading customers through both technical and organizational change.
Job Responsibility:
Own a portfolio of Enterprise customers with responsibility for renewals and expansion
Lead strategic account planning, renewal strategy, and expansion motions across complex, multi-stakeholder accounts
Proactively identify growth opportunities across teams, use cases, and business units
Partner deeply with Customer Success, Solutions, and Product to deliver value and support expansion
Lead executive-level conversations around value realization, roadmap alignment, and long-term partnership
Navigate procurement, security, and commercial negotiations during renewals and upsells
Maintain clear forecasts and account plans, surfacing risks and opportunities early
Bring enterprise customer insights back to influence product direction and GTM strategy
Requirements:
6–10+ years of experience in Account Management, Sales, or Customer Success roles supporting enterprise SaaS customers
owned renewals and expansion in complex, high-ACV accounts
comfortable multi-threading across technical, business, and executive stakeholders
strong technical fluency across GTM tooling, data concepts, and integrations
can lead with authority while remaining collaborative and customer-centric
grit and resilience
enjoy building long-term partnerships
willing to travel as needed for strategic customer meetings and events
What we offer:
Competitive base compensation with meaningful equity ownership
Health insurance including medical, dental, and vision, HSA and FSA
We pay 100% of your employee premium and 50% of your premium for any dependents
Unlimited Paid Time Off
Paid Company Holidays
Work from home policy including a laptop and support for your home office needs
Monthly Remote Stipend
401(k) self contribution
Paid Family Leave
Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle