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Account Manager role supporting UK-based enterprise client portfolio within LHH Career Transition & Mobility business line, working as trusted advisor to clients' HR teams to support employees through career transitions and workforce mobility
Job Responsibility:
Deliver world-class client experience focused on retention, quality, and operational excellence
Work closely with business developers to shape strategic direction of each account
Manage contracts proactively including timely reviews and renewals
Build in-depth knowledge of each client account
Act as primary point of contact for internal and external stakeholders
Develop and maintain strong relationships with clients and internal colleagues
Support account growth and retention
Maintain accurate records in Salesforce
Collaborate cross-functionally for successful client onboarding and delivery
Requirements:
Experience in account management or client-facing roles
Strong commercial acumen
Ability to build meaningful client relationships
Empathetic and resilient professional who can support HR teams
Confidence to work independently
Collaborative mindset
Fluency in English
Willingness to meet clients in person regularly
What we offer:
Growth opportunities within a human resources global leader
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