Enterprise Account Manager, Expansion - Department of State Job at Hewlett Packard Enterprise

Client Success Manager- Enterprise

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

What we offer

competitive base salary
compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Asset Health and Reliability Specialist

Reporting to the Mobile Maintenance Manager, the Asset Health and Reliability Sp...

Location

Australia , Pilbara

Salary:

Not provided

PLS

Expiration Date

Until further notice

Requirements

Relevant nationally recognized trade qualification
Current Driver’s Licence (C Class minimum)
Minimum 5 years of experience in a mining or heavy industry environment, with a focus on HME reliability or maintenance
Strong knowledge of heavy mobile equipment systems and components (e.g., engines, hydraulics, powertrain, electrical, undercarriage)
Experience conducting root cause analysis and implementing reliability improvements
Excellent communication and interpersonal skills for cross-functional collaboration
Strong commitment to safety and continuous improvement
Highly developed attention to detail with the ability to analysis condition monitoring information and provide accurate reported recommendation
Data exploration skills and capability to review datasets across systems, inclusive of time-series VIMS, KOMTRAX and equivalent data

Job Responsibility

Monitor and analyse the reliability performance of Heavy Mobile Equipment (HME) fleet
Develop and maintain equipment health strategies using reliability tools such as RCM, FMEA, and condition monitoring techniques
Collaborate with maintenance, operations, and OEMs to drive continuous improvement in equipment performance and availability
Identify and implement initiatives to improve mean time between failures (MTBF) and reduce mean time to repair (MTTR)
Review and optimise preventative and predictive maintenance strategies and schedules
Prepare and present reliability reports, KPIs, and improvement plans to senior management
Support the implementation and usage of reliability software systems (e.g., Pronto, AMT or similar CMMS tools)
Ensure all activities comply with site safety standards, environmental policies, and legislative requirements

What we offer

Quarterly short-term incentive bonus recognising individual and business performance
PLS employee share scheme
Access to newly refurbished facilities at Pilgangoora, including gym, tennis, pickleball and volleyball courts, sports oval and scenic walking tracks
18 weeks parental leave for primary carers and 4 weeks for secondary carers
Health and wellbeing allowance
Novated leasing through salary sacrifice
Paid community leave
Monthly employee recognition awards
Access to PLS’ KidsCo School Holiday Program
Access to our Employee Assistance Program and Company Chaplains

Fulltime

Financial Systems Analyst II (Program Analyst)

Barbaricum is seeking a Financial Systems Analyst II (Program Analyst) to suppor...

Location

United States , Aberdeen

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Top Secret/SCI
Minimum 3 years of experience managing or supporting government programs, OR military experience (E4+)
Experience in program management, budgeting, or systems analysis
Strong communication and presentation skills

Job Responsibility

Support program management activities including scheduling and budgeting
Conduct lifecycle cost analysis and trade-off analysis
Support risk management and requirements development
Prepare and deliver briefings and reports
Collaborate with program stakeholders and technical teams

Fulltime

Accounts Payable Team Leader

Location

United Kingdom , Bolton

Salary:

32000.00 - 35000.00 GBP / Year

IN2 Consult

Expiration Date

Until further notice

Requirements

Have at least 4 years Accounts Payable experience
Have experience of workflow automation

Job Responsibility

Managing a medium sized Accounts Payable team
Managing supplier relationships
Resolving complex escalated queries
Assisting with workflow automation progression

What we offer

Bonus

Fulltime

Office Administrator

Office Angels are proud to be supporting this expanding business in recruiting a...

Location

United Kingdom , Canterbury

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a customer focused administration role
Can work in a busy KPI driven environment
Exceptional IT skills
Quick to learn new systems

Job Responsibility

Taking enquiries from clients over email and the phone
Supporting clients in a friendly and professional manner
Arranging appointments, sending invites via Outlook and MS Teams
Collating reports and correspondence to a high standard, ensuring deadlines are met
Completing detailed and accurate records
Accurately inputting data onto Excel
Using multiple IT systems
Working to KPIs and Targets on a daily basis

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

Accounts Payable Clerk

IN2 Consult has an exciting opportunity for an Accounts Payable Clerk to join a ...

Location

United Kingdom , Bolton

Salary:

28000.00 - 30000.00 GBP / Year

IN2 Consult

Expiration Date

Until further notice

Requirements

Have at least 1 years Accounts Payable experience

Job Responsibility

Processing high volumes of multi-currency supplier invoices
Handling and resolving internal and external queries
Preparing payment runs
Reconciling bank accounts

Fulltime

Transformation Analyst - Officer

The Project Analyst 2 is a developing professional role. Applies specialty area ...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years relevant experience
Bachelor's/University degree or equivalent experience
Capacidad analítica
Resolución de problemas
Capacidad de síntesis
Elaboración de presentaciones ejecutivas
Seguimiento a planes de transformación

Job Responsibility

Gather data needed to create and complete project plans, including the work breakdown structure and project schedule
Collect project performance data to help track project issues and track resolutions
Keep track of progress on project deliverables, as well as approved changes
Ensure project documents such as the project charter, communication plan and risk management plans are updated as necessary
Create variance reports for tracking project estimates to actual data
Assist in the analysis of project budget data and create reports to help organization track project costs
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

Select Country

Enterprise Account Manager, Expansion - Department of State

Job Description

Job Responsibility

Requirements

What we offer

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