Enterprise Account Manager, Expansion - Department of State Job at Hewlett Packard Enterprise

Client Success Manager- Enterprise

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

What we offer

competitive base salary
compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Legal Assistant

We are looking for a Legal Assistant to join a respected law practice in Kennebu...

Location

United States , Kennebunk

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

0+ years of experience in an administrative, legal, or office environment
internships are helpful
Associate’s degree or bachelor’s degree preferred, with a strong academic record valued
Clear written and verbal communication skills with the ability to interact effectively with clients and colleagues
Strong organizational abilities and careful attention to detail when handling documents and deadlines
Ability to balance multiple assignments effectively in a fast-paced legal setting
Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
Familiarity with court filings, e-filing, calendar coordination, or civil litigation support is a plus
Strong interpersonal skills and a service-oriented approach to client interactions

Job Responsibility

Support attorneys and legal staff with daily administrative tasks and general office coordination
Prepare, revise, and review legal correspondence, forms, and case-related documents for accuracy and proper formatting
Maintain organized physical and digital files, ensuring records are current, accessible, and properly indexed
Coordinate calendars by arranging client appointments, tracking court appearances, and monitoring internal deadlines
Serve as a reliable point of contact for clients, court personnel, and outside parties through phone, email, and in-person communication
Assist with property-related matters by assembling closing materials and coordinating documentation with involved parties
Contribute to litigation support by helping with discovery materials, document collection, filings, and trial preparation
Conduct basic legal and factual research and compile information for attorney review as needed

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

Technical Project Manager III

Responsible for managing one or more highly complex or enterprise-wide IT progra...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Business Administration, or a related discipline, or equivalent relevant experience
7 to 10 years of project management experience delivering technology initiatives within Agile environments
Project Management certification is required
Demonstrated expertise with project management frameworks, planning tools, budgeting, and status reporting practices
Proven background as a Scrum Master with a strong understanding of Agile principles, Scrum values, and servant leadership
Excellent communication, organizational, and relationship-building skills with the ability to work effectively across cross-functional teams
Experience managing complex enterprise programs involving multiple stakeholders, dependencies, and technical delivery teams

Job Responsibility

Managing one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects
Project management responsibilities (project documentation, meeting coordination, notes/action planning)
Partnering with technical vendor, UiPath, along with Comcast operational teams and their SMEs
Managing project timelines, resources, risks, and dependencies
Coordinating cross-functional stakeholders (HRSD, vendors, operations)
Overseeing design, development, testing, and deployment of the automation solutions
Ensuring alignment with governance, security, and compliance standards
Alleviating existing bandwidth constraints and provides a PM resource with technical expertise
Project charter, scope, and success metrics
Detailed project plan with milestones and dependencies

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Sr. Accountant

We are looking for an experienced Sr. Accountant to support key accounting opera...

Location

United States , Sylmar

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

7+ years of accounting experience, including substantial responsibility for month-end close activities
Strong background in general ledger accounting, journal entry preparation, and balance sheet reconciliation
Hands-on experience with pass-through reconciliations and resolving complex account variances
Proven ability to perform bank reconciliations with a high level of accuracy and attention to detail
Practical experience using NetSuite in an accounting environment
Solid understanding of accounting principles and internal control practices
Ability to manage deadlines, prioritize multiple assignments, and work effectively with minimal supervision
Experience with MediaOcean or Strata is preferred

Job Responsibility

Lead critical activities tied to the monthly financial close, helping ensure deadlines are met and reporting is accurate
Prepare and post journal entries while maintaining proper supporting documentation and accounting controls
Review general ledger activity to identify discrepancies, investigate variances, and keep records aligned with financial data
Perform detailed account reconciliations, including pass-through reconciliations, and resolve outstanding items promptly
Complete bank reconciliations and follow through on exceptions to maintain accurate cash reporting
Utilize NetSuite to manage accounting workflows, analyze transactions, and support day-to-day financial operations
Partner with internal stakeholders to gather required close information and improve the efficiency of recurring accounting tasks
Contribute insight on media-related accounting processes where experience with MediaOcean or Strata can add value
Support additional senior-level accounting projects as needed in a dynamic contract environment

What we offer

medical, vision, dental, and life and disability insurance
enroll in our company 401(k) plan

Fulltime

Senior Accountant

We are looking for a Senior Accountant to join an organization in Homewood, Alab...

Location

United States , Homewood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or Finance
Progressive accounting experience in a senior-level role with strong ownership of daily and monthly accounting processes
Solid knowledge of month-end close, general ledger activity, journal entries, and account reconciliation
Experience completing bank reconciliations and working with cash-related accounting responsibilities
Proficiency with Sage 100
exposure to Microsoft Dynamics 365 Business Central is a plus
Willingness to work on-site in Homewood, Alabama, Monday through Friday
Practical, hands-on approach with the ability to manage details, meet deadlines, and step in wherever needed

Job Responsibility

Partner with the Controller to oversee day-to-day accounting activities and help maintain an accurate and timely financial close process
Prepare and post journal entries, reconcile general ledger accounts, and investigate variances to support reliable financial reporting
Monitor cash activity and assist with cash flow management to ensure funds are tracked and allocated effectively
Perform bank reconciliations and account analyses, resolving discrepancies and following up on outstanding items as needed
Contribute to month-end close by organizing supporting schedules, reviewing balances, and ensuring deadlines are met
Provide hands-on accounting support across multiple business entities as needed, adapting to changing priorities within the finance function
Assist with process improvements and support accounting operations during the transition to Microsoft Dynamics 365 Business Central from Sage 100
Work collaboratively with long-tenured team members and developing staff to help maintain continuity and strengthen the department
Support leadership with special projects, reporting needs, and other ad hoc financial tasks that arise in a growing organization

Fulltime

Research Scientist, AI & Systems Co-design (PhD)

Our teams' mission is to explore, develop and help productionize high performanc...

Location

United States , Menlo Park

Salary:

122000.00 - 181000.00 USD / Year

Manager, Total Rewards, Payroll, HRIS & Policy

Location

Canada , Regina

Salary:

Not provided

Aplin

Expiration Date

Until further notice

Requirements

10+ years of progressive HR experience in senior-level roles
Strong background in compensation, payroll governance, HR policy, labour relations, and HRIS management
Experience supporting organizational change initiatives and strategic business operations
Demonstrated ability to build relationships and influence stakeholders across complex organizations
University degree in Human Resources or a related field required
CPHR designation and payroll oversight experience considered strong assets

Job Responsibility

Lead the design, development, and evolution of compensation, benefits, and employee programs
Ensure programs remain competitive, sustainable, and aligned with organizational objectives
Oversee payroll operations and HRIS architecture
Ensure legislative compliance, data integrity, reporting accuracy, and system security
Drive continuous improvement and technology enhancements within HR systems
Lead research, analysis, and development of HR policy frameworks related to compensation, collective bargaining, and benefits
Interpret legislative and regulatory changes and provide strategic recommendations
Support alignment between organizational policies and broader government direction
Provide expert guidance to senior leadership on HR policy, labour relations, compensation, and workforce planning matters
Lead complex costing models, financial analysis, and business case development related to HR initiatives and bargaining decisions

Fulltime

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Enterprise Account Manager, Expansion - Department of State

Job Description

Job Responsibility

Requirements

What we offer

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