Enterprise Account Manager, Expansion - Department of State Job at Hewlett Packard Enterprise

Client Success Manager- Enterprise

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

What we offer

competitive base salary
compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Outbound Reservations Specialist

We Put the World on Vacation. Travel + Leisure Co. is the world's leading vacati...

Location

United States , Springfield

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

High school diploma or GED
Excellent communication skills and a strong customer focus
Sales-minded professionalism
Hospitality, sales, or marketing call center experience
Ability to overcome challenges and objections
Ability to work in a goal- and performance-based environment
Must reside in Texas or Missouri
Must meet work-from-home requirements (quiet workplace, high-speed internet, ability to hardwire computer, own device with camera, intermediate computer proficiency)

Job Responsibility

Drive Reservations & Revenue: Use persuasive skills to proactively contact owners, present compelling vacation offers, and successfully close bookings
Engage with Enthusiasm: Establish rapport, uncover travel desires, and craft personalized offers that lead to confident booking decisions
Master Consultative Selling: Conduct discovery conversations to identify owner needs, position the right vacation experience, and create urgency to drive conversions
Overcome Objections: Confidently handle resistance, highlight value, and tailor solutions to convert hesitant owners into enthusiastic travelers
Deliver Exceptional Service: Ensure a seamless booking experience by providing expert guidance, securing accommodation, and addressing any concerns
Exceed Performance Goals: Strive to meet and exceed key performance metrics

What we offer

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Paid time off
Parental leave
Holidays
Wish day paid time to volunteer

Fulltime

Marketing Appointment Setter

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacatio...

Location

United States , Sandy

Salary:

60000.00 - 80000.00 USD / Year

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Excellent communication skills and a strong customer focus
Sales-minded professionalism
Hospitality, sales, call center, or marketing experience
Ability to overcome challenges and objections
Must possess or be willing to obtain a valid Utah Timeshare Agent license
Strong client focus
Ability to work in a goal and performance based environment
A positive, outgoing, enthusiastic attitude a must
Must have a minimum High School Diploma or GED
Must have a great work ethic, be self-motivated, and have the desire to be the Best and work for the Best

Job Responsibility

Contacting our current owners, and coordinating phone appointments for them to speak with our Sales Representatives
no cold calling

What we offer

No weekends
Ongoing Learning and Development and Great Support from Leadership
Work-Life Balance and Fun and Professional Atmosphere
Medical, Dental, and Vision Insurance
Discounted Hotel & Resort Stays
Employee Stock Purchase Program
Tuition Reimbursement
401K Retirement Savings with Co
Flexible spending accounts
Life and accident coverage

Fulltime

Banamex- Apps Development Manager (Data Management)

The Applications Development Senior Manager is a senior management level positio...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in the Financial Service industry
Experience as Applications Development Manager
Experience as senior level in an Applications Development role
Stakeholder and people management experience
Demonstrated leadership skills
Proven project management skills
Basic knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Bachelor's degree/University degree or equivalent experience
Más de 8 años de experiencia en implementación de proyectos de Data

Job Responsibility

Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
Review and analyze proposed technical solutions for projects
Contribute to formulation of strategies for applications development and other functional areas
Develop comprehensive knowledge of how areas of business integrate to accomplish business goals
Provide evaluative judgment based on analysis of factual data in complicated and unique situations
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project
Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Fulltime

Social Media & Digital Content Creator

The Social Media & Digital Content Creator will develop, design, produce, schedu...

Location

United States , Bellville

Salary:

Not provided

Creatives On Call

Expiration Date

Until further notice

Requirements

Experience with Adobe InDesign
Google Charts
Google Slides
Microsoft PowerPoint
Adobe Premiere
Google Web Designer
Google+
LinkedIn
Meta / Facebook

Job Responsibility

Develop, design, schedule, publish, and monitor social media content for Instagram, Facebook, LinkedIn, and YouTube
Create and edit product videos, how-to content, training clips, and short-form social/email/event content
Create packaging for new products, update packaging for existing products
Create, write, design/build, QA, and send monthly distributor e-newsletters through Mailchimp
Write, design, send, collaborate with freelance content creators
Create event and sales-support collateral, including Demo Days, distributor Customer Appreciation events, and related promotional materials
Maintain and update the company's Resource Center/SharePoint site
Make occasional front-end content updates in the website/CMS
Support seasonal promotions, events, and tradeshows
Research trends and new marketing opportunities

Fulltime

Senior Application Full Stack Development – Inventory Management, VP

As part of the Inventory Management Applications Suite, Senior Application Devel...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

BS/MS degree in Engineering, Computer Science, or equivalent
6+ years of experience as a Senior Java Developer with hands on end to end solutions
Applicant must have senior technical project leadership capability, the ability to understand technology requirements, should be highly innovative and motivated self-starter with the ability to multi-task a must
Role requires overcoming obstacles through collaboration, research/ testing and communication with ability to negotiate solutions
Individual must have experience working in a high pressure, fast paced 'Global' environment providing daily support to multiple competing priorities
Excellent interpersonal ,oral and written communication skills
8+ years of Oracle RDBMS design and development skills with excellent knowledge in store procedures, PL/SQL, triggers and performance tuning
Experience migrating Oracle RDBMS to ECS cloud and NoSQL database
Architect and hands on technical experience in implementing large volume real time complex solutions in Big Data Platforms & Public Cloud platforms would be a huge asset
6+ years hands on experience in ETL functionalities including experience with tools like Talend, Infomatica, spark etc

Job Responsibility

Provide application management and solution technology leadership
Responsible for design and leading development as a full stack java architect to build very high volume low latency enterprise applications that can adapt and scale to changing market conditions
Responsible for delivery of application technology solutions and data information planning effort, owns the technical development environment and works with the Enterprise team to deliver in a fast paced time bound manner
Help ensure high quality software delivery by providing guidance on testing strategy, technical consultation to plan/design performance testing, and providing feedback/guidance for tuning performance and other non-functional elements of the application
Migration of application functionalities that are part of large monolithic systems, running on WebLogic, into an ecosystem of Microservices using the latest technologies, and/or a combination of microservices and monoliths where applicable
Understanding the client requirements and envision the solution that can be captured as respective user stories in JIRA
Understanding the impact of adapting different architectures and designs and present the same to all relevant stakeholders
Management of both functional and technical requirements while deciding on technical solutions
Development of solutions following established technical design, application development standards and quality processes in projects
Building test automation suites to reduce the regression effort of the QA team

Fulltime

Dispenser

As a Dispenser working within one of our stores, you will be key member of our p...

Location

United Kingdom , Loddon

Salary:

13.92 GBP / Hour

Boots

Expiration Date

Until further notice

Requirements

Completed the Pharmacy Advisor qualification NVQ2 (or equivalent) or are currently working towards and have completed the first year of an MPharm qualification
Current and valid UK right to work. This role is not eligible for sponsorship for a Skilled Worker Visa.

Job Responsibility

Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions
Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate
Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
Keeping up to date with new innovations in store and comply with operational processes
Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste
Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients.

What we offer

Discretionary Christmas Gift Payment
Generous staff discount
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Fulltime

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Enterprise Account Manager, Expansion - Department of State

Job Description

Job Responsibility

Requirements

What we offer

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