Enterprise Account Manager, Expansion - Department of State Job at Hewlett Packard Enterprise

Client Success Manager- Enterprise

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

What we offer

competitive base salary
compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Metal Mechanic I

Location

United States , Lithia Springs

Salary:

Not provided

Lexicon, Inc

Expiration Date

Until further notice

Requirements

High school education or equivalent
Successful completion of an apprenticeship or a three-year, in company training program required
Prolonged periods of lifting, reaching, and working on scaffolding and overhead structures
Must be able to lift up to 50 pounds frequently
Must have the ability to lift your whole bodyweight while climbing
Must be able to stand, bend, kneel often and walk for long periods
Must be able to tolerate temperature fluctuations, and a dusty/noisy work environment

Job Responsibility

Fabricate, build, and install various types of metal structures and equipment for facility maintenance and installation programs
Select appropriate material for each job based on the desired or necessary strength
Cut, bend, and shape sheet metal to required dimensions
Measure and cut according to specifications, blueprints, or directions
Connect pieces or secures seams by riveting, rolling, soldering, or using steel screws
Use appropriate machinery to complete assigned jobs
Coordinate required shutdowns and startups of equipment with other departments after sheet metal installation
Develop and maintain records for projects and repairs
Maintain a clean and orderly workspace
The ability to work overtime and regular, punctual attendance is required

What we offer

Health, Dental, and Vision Insurance
HSA with Employer contributions
Life Insurance
Paid Holidays and Vacation
401k with company match
Lexicon University

Fulltime

Principal Software Engineering Manager - Substrate Efficiency

M365 Copilot inference is a high-impact engineering team advancing applied AI an...

Location

United States , Redmond

Salary:

142800.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Build and lead a high-performing engineering team focused on inference runtime efficiency and model execution performance
Define and drive strategy to improve throughput per GPU through runtime optimizations
Increase engineering agility, enabling faster experimentation, iteration, and rollout of performance improvements
Partner across M365 Core, AI Core, Azure, and Microsoft Research to co-design and productionize advanced inference optimizations
Establish metrics, telemetry, and experimentation frameworks to measure efficiency gains and guide investment decisions
Own live-site performance, reliability, and operational excellence for inference engines at scale
Drive alignment across partner teams on engine interfaces, performance goals, and optimization priorities.

Fulltime

Critical Environment Energy Marshal

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United States , San Antonio

Salary:

102100.00 - 202200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 1+ year(s) technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 2+ years technical engineering experience OR equivalent experience
Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Oversees and assures the overall compliance of Microsoft’s Energy Isolation Program and establish acceptance criteria for authorizing campus Energy Isolation Plan
Implements learnings, provides consistency, and drives rigor into Microsoft’s Energy Isolation program and ensures program meets or exceeds company safety policy requirements
Utilise local code and standards as the foundation for Microsoft’s Energy Isolation program that is implemented throughout the campus
Establish with the Engineering team a centralized Lockout Tag Out (LOTO) procedure with all campus entities and determine if a group or individual LOTO procedure will be required
Commencement of energy isolation activities with updates on a continuous basis
Liaise with Microsoft construction team where Energy Isolation activities may potentially impact data center core operations
Act in coordination with the Engineering team as a subject matter expert in all energy isolation incident investigations in area of responsibility
Participate in high-risk activity (HRA) planning meetings associated with energy isolation
Ensures high-risk SOWs, SOPs and MOPs are reviewed, and all sources of energy are identified
Ensure a process is established that verifies qualifications, training, and Personal Protective Equipment (PPE) for personnel performing the work

Fulltime

Billing Accountant and Payroll Coordinator

We are looking for a detail-oriented Billing Accountant and Payroll Coordinator ...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience managing full-cycle payroll processing in a detail-oriented business environment
Hands-on knowledge of multi-state payroll administration and related compliance considerations
Experience processing payroll for employee populations ranging from approximately 101 to 500 workers
Proficiency with ADP Workforce Now and confidence navigating payroll systems and reports
Strong understanding of payroll calculations, deductions, taxes, and recordkeeping standards
High level of accuracy, organization, and discretion when handling confidential employee and financial information
Ability to prioritize deadlines, resolve discrepancies efficiently, and communicate effectively with internal stakeholders

Job Responsibility

Administer complete payroll cycles for a workforce of roughly 101 to 500 employees, ensuring all payments are processed accurately and on schedule
Oversee payroll activity across multiple states, applying applicable wage, tax, and compliance requirements in each jurisdiction
Maintain and update employee payroll records, including earnings, deductions, tax information, and other pay-related changes
Use ADP Workforce Now to process payroll transactions, review data for accuracy, and resolve discrepancies before final submission
Coordinate with finance and internal teams on billing and payroll matters to support accurate accounting and reporting
Reconcile payroll data, investigate variances, and prepare documentation needed for audits, month-end close, and management review
Respond to payroll-related questions from employees and provide clear guidance on pay, deductions, and payroll timing
Support ongoing process improvements within payroll and billing operations, including operational changes that affect workflows or systems

What we offer

Medical, vision, dental, life and disability insurance
401(k) plan

Full-Charge Bookkeeper

We are seeking a self-motivated, responsible, and detail-oriented Full-Charge Bo...

Location

United States , Kalispell

Salary:

58000.00 - 62400.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Strong understanding of accounting principles (debits/credits, double-entry accounting, general bookkeeping processes)
Minimum 2 years of bookkeeping and payroll experience
Accounting degree or certificate preferred
Solid understanding of payroll law and willingness to keep up with changing regulations
Proficiency in QuickBooks Desktop, QuickBooks Online, and Microsoft Excel
Ability to problem-solve and work independently
Strong attention to detail
ability to verify own work and follow internal controls
Professional communication skills with clients
Ability to collaborate effectively with other staff bookkeepers

Job Responsibility

Perform monthly bookkeeping and account reconciliations for multiple clients
Process payroll for clients with varying schedules
Prepare quarterly payroll tax filings across multiple states
Complete year-end closing processes for assigned clients
Assist in building tax workpapers for client engagements

What we offer

Health Benefits: Employer offers an Individual Coverage Health Reimbursement Arrangement (ICHRA) with a monthly allowance to reimburse employees for individual health insurance
Retirement Plan: 401k with a 3% match
2 weeks paid time off and paid holidays

Fulltime

SOC Manager

Sopra Steria offers tailored, end-to-end corporate technology and software solut...

Location

Belgium , Libin

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Minimum 7 years of experience in cybersecurity operations, including SOC or incident response
At least 3 years in a leadership or management role within a SOC environment
Hands-on experience with SIEM, SOAR, EDR, threat detection, and incident response workflows
Strong understanding of SOC operations, including processes, SLAs, escalation models, and reporting
Experience working in regulated or large enterprise environments
Proven people management skills, including coaching and performance management
Excellent communication skills, with the ability to translate technical issues into clear, actionable insights
Structured and process-oriented mindset with a focus on operational excellence
Ability to remain calm and make effective decisions under pressure
Fluent in English, both written and spoken

Job Responsibility

Lead daily Security Operations Center (SOC) activities across Tier 1–3 analysts and SOC engineers
Ensure 24/7 operational coverage, effective workload distribution, and adherence to SLAs
Oversee the full incident lifecycle, including detection, triage, escalation, and response governance
Maintain and continuously improve SOC procedures, playbooks, and key performance indicators (KPIs)
Ensure high quality, consistency, and accuracy in alert handling and incident reporting
Manage, coach, and develop SOC analysts and engineers
Define performance objectives, conduct regular evaluations, and support career progression
Design and implement training and continuous improvement plans to enhance SOC maturity
Foster a high-performing, resilient, and engaged team culture
Own the operational onboarding and offboarding of SOC clients and services

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
The opportunity to connect with fellow Sopra Steria colleagues at various team events

Fulltime

Select Country

Enterprise Account Manager, Expansion - Department of State

Job Description

Job Responsibility

Requirements

What we offer

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