Enterprise Account Manager, Expansion - Department of State Job at Hewlett Packard Enterprise

Client Success Manager- Enterprise

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

What we offer

competitive base salary
compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Quality Engineer

Reporting to the Project Quality Manager, the Quality Engineer is responsible fo...

Location

Sweden , Boden

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Demonstrable experience in a Quality Engineering role within large industrial or energy projects
Experience working on EPC or EPCM projects
Owner’s team experience beneficial
Strong understanding of quality systems, processes, and continuous improvement practices
Ability to contribute to and lead technical discussions
Experience working in fast-paced, multi-discipline project environments
Strong analytical and problem-solving skills with a proactive approach
Excellent communication and stakeholder management skills
Proficient in Microsoft Office and comfortable using digital tools
Master’s degree in Engineering or a related discipline

Job Responsibility

Promote Health, Safety, and Quality standards across all project activities
Ensure all works are executed in accordance with applicable regulations and standards
Support the implementation and monitoring of contractor quality processes
Participate in and facilitate quality meetings, workshops, audits, reviews, and inspections
Support root cause analysis activities and the development of corrective actions
Collect, analyse, and report on quality performance data and metrics
Collaborate with engineering, procurement, construction, and commissioning teams to improve quality processes
Coordinate and liaise with contractor representatives on quality planning and execution
Interface with third-party inspection agencies as required
Participate in site visits and supplier assessments across the supply chain

Sales Development Representative - AI SaaS

As an SDR, you'll start conversations, open doors, and connect future customers ...

Location

Netherlands , Utrecht

Salary:

Not provided

efficy

Expiration Date

Until further notice

Requirements

First hands-on B2B sales experience, with a genuine drive to build a career in sales
A clear communicator and a good listener who builds rapport easily
Organised, goal-driven, and resilient
Comfortable with CRM and outreach tools, tech & AI savvy or ready to learn fast
Willing to come to the office 4 days per week to connect with the team
Native level of Dutch
Excellent command of English

Job Responsibility

Qualify and follow up on inbound marketing leads
Book quality demo meetings for the Sales team
Run short discovery calls to understand prospect needs
Complement inbound efforts with outbound prospecting to keep the pipeline moving
Keep CRM records clean and up to date
Work closely with Marketing to keep improving lead quality
Follow proven workflows that keep you focused and efficient
Hit your targets, support your team, and enjoy the wins

What we offer

Structured onboarding and expert coaching
International career growth and internal mobility
Real learning across tech, AI, product, sales, and leadership
Competitive salary + bonus based on your results
On-site gym and a social sales hub that knows how to celebrate
A fast-growing AI SaaS company with big European ambitions

Fulltime

Generative AI Platform Onboarding Lead

The Gen AI Platform Onboarding Lead is a senior level position responsible for e...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience with improving LLM performance via few shot examples, and prompt chaining in addition to prompt tuning
Proven experience with raising and ensuring we meet the bar of expected accuracy with LLMs
Work with MRM team to ensure all metrics for LLM usecase are captured accurately and the standards set by MRM
Proficiency in AI/ML frameworks (e.g., Langchain) & experience with GenAI tech. Experience in building applications that apply large language models and GenAI to search, chat agents, and guided analytics
Understanding of software development practices, microservices architecture, & API design. Experience with data storage solutions (e.g., NoSQL, SQL, data lakes) and pipeline orchestration
Excellent analytical and problem-solving skills with the ability to analyze and troubleshoot technical issues and provide innovative solutions
Demonstrated leadership and project management skills
Demonstrated experience working in cross functional teams
Demonstrated problem solving experience in areas of performance improvement and/or data analysis for inconsistencies
Strong communication, collaboration, and mentorship skills- with the ability to articulate technical concepts to non-technical stakeholders

Job Responsibility

Streamlining the onboarding and configuration process for integrating applications onto the newly developed Intelligent Document Processing platform
Increase the accuracy of the platform for all onboarding workflows
Good understanding of RAG based implementation and commercial Large Language Models
Manage Book of Work deliverables and ensure goals are met. Manage risk to the goals with timely mitigation
Manage change in priorities and pivot team quickly to deliver on change in priorities
Influence and negotiate with senior leaders and communicate with external parties
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Work with internal team and external team stakeholders to align on deliverables and coordinate end end to delivery

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Vice President, Government Affairs, Europe

Citi is a preeminent banking partner for institutions with cross-border needs, a...

Location

Belgium , Brussels

Salary:

102000.00 - 168000.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification required
advanced degree preferred
5+ years of experience in government affairs or related field, including an EU institution or a national government, a major corporation, a trade association, or other business organization
Deep understanding of the EU's political, legislative, and regulatory environment
Excellent English oral and written communication skills
Ability to travel within the EU as required
Public Policy and Political Insights
Leadership
Results Orientation

Job Responsibility

Contribute to the development and execution of the GA team’s advocacy strategy to influence public policy affecting Citi’s business as a US bank operating in Europe
Provide timely, insightful, data-driven intelligence and guidance on political, legislative, and geopolitical developments and their potential impact on Citi
Author executive-level briefing papers, presentations, and reports on policy issues impacting Citi
Contribute to Citi’s GA coverage of the EU institutions and lead Citi’s GA coverage in designated Central European markets, with an initial focus on the Czech Republic and Hungary
Build and maintain working relationships with policymakers
Communicate Citi’s public policy positions and their impact
Represent Citi in meetings with policy organizations and in public fora
Lead Citi advocacy on legislation as assigned
Support targeted engagement in other key markets, particularly Germany as delegated

Fulltime

Project Assistant

Location

France , Paris

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Minimum Bac+2 qualification
At least 3 years’ experience in a similar project or administrative role
English level C1 (written and spoken)
Strong Microsoft Office skills
SharePoint experience is an advantage

Job Responsibility

Manage project documentation and provide administrative coordination
Ensure smooth day-to-day office operations
Support onboarding of new team members
Maintain internal tools and trackers
Support the Project Director with planning and internal communications
Organise internal and external events

Cleaning Operative

Kingdom Cleaning is looking for a reliable and professional Cleaner to join our ...

Location

United Kingdom , Hythe

Salary:

12.71 GBP / Hour

Kingdom Services Group Ltd

Expiration Date

Until further notice

Requirements

A 'can-do' attitude and strong work ethic
Excellent organisational and timekeeping skills
Good communication and customer service skills
Attention to detail and pride in delivering high standards
Ability to work independently and as part of a team

Job Responsibility

Cleaning all areas within the contract to a high standard
Vacuuming carpets and cleaning hard floors (sweeping and mopping)
Dusting and wiping surfaces including desks, shelves, and equipment
Emptying waste and recycling bins and disposing of rubbish correctly
Cleaning internal glass, windows, and doors
Cleaning and sanitising toilets, sinks, and washroom facilities
Replenishing consumables such as soap, toilet paper, and hand towels
Cleaning kitchen areas, appliances, and surfaces
Maintaining cleanliness in communal areas such as break rooms

What we offer

Contributory pension scheme
Friendly and supportive team environment
Training, development, and career progression opportunities
Overtime opportunities available
Access to early pay scheme
Kingdom Colleague App including Employee Assistance Programme and wellbeing support

Parttime

Select Country

Enterprise Account Manager, Expansion - Department of State

Job Description

Job Responsibility

Requirements

What we offer

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