Enterprise Account Manager, Expansion - Department of State Job at Hewlett Packard Enterprise

Client Success Manager- Enterprise

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

What we offer

competitive base salary
compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Specialist, Contact Center, Scheduler-1

Location

Philippines , Makati City

Salary:

Not provided

Mastercard

Expiration Date

September 30, 2026

Requirements

College Degree preferable in Business Administration/ Communication
Typically requires a minimum of 3-5 years’ experience in financial services industry and/or Customer Service environment
Demonstrates advanced experience in customer support
Demonstrated success at multi-tasking, prioritizing multiple projects concurrently, and managing as well as documenting processes for small parts of projects
Demonstrated ability to own and manage a small-level business projects from end-to-end
Exhibits effective oral, written, and non-verbal communications with stakeholders within company and delivers high quality work
Have experience leading investigation and resolution efforts to address advanced consumer product/service issues or inquiries
Demonstrated knowledge of consumer service standards, processes and tools
Advanced level of office tools
Intermediate Excel skills

Job Responsibility

Under general supervision, supports investigation and resolution of customer product/service inquiries, issues, concerns and requests
Follows established policies and procedures to review customer issues and inquiries and identify trends of product/service issues
Collaborate with other team members to support projects/initiatives related to customer support delivery
Provides support for Mastercard products and services directly to customers and ensures service standards and SLAs are met

Fulltime

Accountant

We are looking for an Accountant to join a real estate and property organization...

Location

United States , Goleta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience with accounts payable, accounts receivable, and general ledger accounting in a detail-oriented business environment
Strong working knowledge of journal entries, account reconciliations, and month-end close procedures
Ability to prepare accurate financial reports and maintain detailed accounting records across multiple entities or business lines
Hands-on experience with bank reconciliations, cash activity, and routine accounting transactions
Familiarity with budgeting support, variance reporting, and responding to financial inquiries from internal stakeholders
Ability to manage multiple priorities, meet recurring deadlines, and maintain accuracy in a fast-paced setting
Background in real estate, property management, or investment entity accounting is preferred
Proficiency with standard accounting systems and spreadsheet-based financial analysis tools

Job Responsibility

Oversee monthly close activities and produce timely financial statements for corporate entities and real estate investment portfolios
Manage accounting records for investment-related entities, ensuring financial reporting is complete, accurate, and aligned with established standards
Calculate investor distribution amounts each quarter and support related financial documentation
Prepare tax-related schedules, annual filings, and forward-looking tax estimates in coordination with reporting needs
Create monthly budget-to-actual reports for departments and address questions related to spending, variances, and financial results
Record and post journal entries, maintain general ledger activity, and support the integrity of core accounting data
Reconcile bank accounts and key balance sheet and income statement accounts while investigating and resolving discrepancies
Process accounts payable and accounts receivable activities, including invoices, deposits, cash receipts, billings, expense reports, and payment transactions
Support payroll-related accounting by importing payroll data, reviewing payroll entries, and posting associated journal activity
Assist with year-end close, cash management tasks, internal control processes, and other accounting projects as needed

What we offer

Medical, vision, dental, and life and disability insurance
Enroll in 401(k) plan

Fulltime

Kitchen Team Member

The position includes, but is not limited to, the following essential job duties...

Location

United States , Headland

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

Parttime

Eligibility Specialist

Location

United States , Port Saint Lucie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working with Medicaid eligibility, insurance follow-up, or related healthcare benefits processes
Knowledge of documentation standards and timelines associated with public assistance or child welfare eligibility programs
Ability to manage multiple cases while maintaining strong attention to detail and accuracy
Proficiency in Microsoft Excel and general computer-based case or records management systems
Strong written and verbal communication skills for working with case managers, caregivers, and internal support teams
Ability to handle sensitive information with professionalism and confidentiality

Job Responsibility

Gather and organize records needed to complete Title IV-E eligibility reviews for children entering out-of-home care at the time of removal
Submit Medicaid applications for children placed in care and ensure each request is filed within required turnaround times
Enroll newly eligible children in the appropriate child welfare specialty Medicaid plan and confirm coverage setup is completed correctly
Identify cases that may qualify for Social Security-related benefits and route them to the appropriate trust or benefits specialist for follow-up
Prepare and process eligibility applications and redeterminations for children under supervision, maintaining active coverage without lapses
Review adoption-related eligibility files for completeness, maintain documentation, and coordinate with adoption case managers on approvals and finalization steps
Process adoption Title IV-E requests, update placement and service records, and manage related agreements as needed
Respond to questions from foster parents, caregivers, investigators, and case managers regarding Medicaid billing issues and primary care provider changes
Complete required system updates so the appropriate payee information is reflected accurately within designated Medicaid-related platforms

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Restaurant Assistant Manager

Location

United States , Florence

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training
Responsible for placing campaign materials upon request
Ensures product quality, food safety, and operational standards are met

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

Specialist, Contact Center, Scheduler-2

The Contact Center team is seeking an Associate Specialist fluent in Mandarin to...

Location

Philippines , Makati City

Salary:

Not provided

Mastercard

Expiration Date

September 01, 2026

Requirements

College Degree preferable in Business Administration/ Communication (typically requires a minimum of 3-5 years’ experience in financial services industry and/or Customer Service environment)
Advanced experience in customer support
Success at multi-tasking, prioritizing multiple projects concurrently, and managing as well as documenting processes for small parts of projects
Ability to own and manage a small-level business projects from end-to-end
Effective oral, written, and non-verbal communications with stakeholders within company
Experience leading investigation and resolution efforts to address advanced consumer product/service issues or inquiries
Knowledge of consumer service standards, processes and tools
Advanced level of office tools
Intermediate Excel skills
Bilingual – Advanced Mandarin & English skills

Job Responsibility

Manages day-to-day operations of the Cross Border Services Operations within the Contact Centre
Provides service and support for Mastercard products and services directly to customers
Engages via telephone, email, or other developing channels like chat or through other social media platforms
Acts as the voice of the customer by sharing reoccurring issues and opportunities for service improvement
Contributes to development of process improvement efforts and initiatives
Performs trends analysis, planning, forecasting, and monitoring
Investigates and resolves consumer product/service issues, concerns and requests
Troubleshoots complex or unusual consumer product/service inquiries and escalate issues
Supports investigation and resolution of customer product/service inquiries, issues, concerns and requests
Follows established policies and procedures to review customer issues and inquiries

Fulltime

Select Country

Enterprise Account Manager, Expansion - Department of State

Job Description

Job Responsibility

Requirements

What we offer

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