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Perk is at a pivotal moment of growth and innovation. Following our acquisition of the spend management platform Yokoy, we are creating a seamless, all-in-one solution for business travel and expenses. We are looking for an experienced, German-speaking Enterprise Account Manager to be a strategic partner to our most valued clients in the DACH region. In this role, you will manage a portfolio of our largest accounts, ensuring their success while driving growth and adoption of our expanding product suite. You will thrive in a dynamic environment, taking a proactive, hands-on approach to build deep relationships and establish yourself as a trusted advisor.
Job Responsibility:
Own and nurture a portfolio of enterprise accounts, establishing yourself as the primary strategic contact and building strong relationships with key decision-makers
Become a trusted advisor by gaining a deep understanding of your clients' business objectives, challenges, and travel programs
Drive revenue growth by systematically identifying and pursuing up-sell and cross-sell opportunities within your portfolio
Deliver strategic business reviews to senior stakeholders, leveraging data analytics to provide actionable insights and demonstrate the value of Perk
Master the entire Perk product suite, including the newly acquired Yokoy spend management solution, to effectively consult with clients on best practices
Act as the voice of the customer internally, collaborating with Product, Support, and Onboarding teams to ensure a seamless client experience and smooth product rollouts
Proactively identify and solve complex challenges for your clients, developing scalable solutions to ensure long-term satisfaction and retention
Requirements:
Native or near-native proficiency in German and fluency in English
Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client-facing role, preferably within SaaS, Travel Tech or Fin Tech
A strong track record of meeting and exceeding retention and revenue targets
Excellent communication and presentation skills, with the confidence to engage with C-level executives
Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations
Exceptional organizational skills and a demonstrated ability to manage a portfolio of high-value accounts
What we offer:
Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Nurture your language skills with in real-life English, Spanish and Catalan lessons
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support