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Educate and lead our partners through continuous growth on the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces who give access to a range of merchants and individuals; so you’re not only building long lasting relationships, but also help activate new revenue streams through Adyen’s solutions beyond payments processing.
Job Responsibility:
Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Feedback: Be the voice and champion for your customer internally and serve as a feedback loop
Requirements:
4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
Experience working within payments, financial services, marketplaces, or SaaS platforms
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
Full professional written and verbal proficiency in English (other languages are a plus)