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You will own and manage one of NStarX’s most strategic enterprise accounts — including direct engagement with the end-customer and all associated channel/partner relationships working through that customer. Your mission is to architect and close complex Data & AI engagements spanning cloud, open-source, and modern data ecosystems; build trusted advisory relationships; and drive the account to deliver sustainable, high-growth revenue. You act as the central point-of-contact: combining sales acumen, technical fluency, and strategic advisory. Your success will be measured not just by closed deals, but by how deeply you embed NStarX into the customer’s long-term data/AI roadmap — and by how effectively you enable and motivate the customer’s channel partners around that vision.
Job Responsibility:
Build and deepen relationships with key stakeholders (CIO, CTO, Head of Data, Business Unit leaders) at the enterprise account
Understand the customer’s long-term data/AI strategy, business priorities, and internal buying processes
Define a 12–24-month expansion roadmap, including upsell, cross-sell, and new business opportunities
Manage and coordinate all channel/partner relationships associated with the account (e.g., OEM, Hardware Vendors, cloud/hyperscalar partners, data-platform providers, etc.)
Orchestrate joint engagements — including co-selling, co-designing, POCs, pilots, and scaling
Ensure alignment across partners to guarantee seamless delivery and customer satisfaction
Lead the architecture and positioning of multi-component, multi-vendor Data/AI solutions (open source + cloud/hyperscalar + managed data platforms + integrations)
Build compelling business cases and ROI/impact frameworks (e.g., cost savings, revenue uplift, efficiency gains)
Oversee proposal creation, pricing strategy, and contract negotiation
Advise customer leadership on how best to operationalize data, analytics, and AI as a strategic asset
Highlight best practices around architecture, governance, migration/integration, and long-term scale
Serve as NStarX’s reputation ambassador — trusted, ethical, and forward-thinking
Collaborate closely with solution architects, engineers, and delivery teams to ensure commitments are met on time, on budget, and to high quality standards
Monitor account health, customer satisfaction, and upsell potential over time
Maintain accurate sales forecasts, pipeline status, and account planning documentation
Work cross-functionally with Marketing, Delivery, Product Strategy, and Customer Success to maximize account value and expand footprint
Requirements:
15+ years of enterprise account management / sales experience driving $5M–$20M+ annualised revenue in enterprise accounts or portfolios
Proven track record selling complex data / AI / cloud infrastructure / analytics solutions (e.g., involving hyperscalers, data platforms like Databricks or Snowflake, open-source + hybrid or multi-cloud)
Strong technical fluency with cloud platforms (AWS, Azure, GCP), data architectures, and ML / AI workflows — enough to engage credibly with architects, CTOs, and data leaders
Excellent communication and interpersonal skills with both business leaders and technical stakeholders
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