Enterprise Account Executive

• Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments, including CX, IT, and executive leadership
• Position Crescendo’s Augmented AI solutions as the key to solving enterprise customer experience challenges
• Tailor presentations, demos, and proposals to meet the unique needs of each client and clearly articulate the ROI of our solutions
• Build long-term relationships with C-level executives and other senior stakeholders
• Serve as a trusted advisor, providing insights into industry trends and best practices
• Work closely with our product, marketing, and customer success teams to ensure alignment on client needs and expectations
• Identify and pursue new business opportunities within your assigned region
• Consistently meet and exceed sales quotas
• Track progress and ensure timely reporting to leadership on sales activities, forecasts, and pipeline status
• Represent Crescendo at industry events, conferences, and networking sessions

• 3+ years of experience in Enterprise sales, specifically in CX, AI, or similar technology solutions
• Strong history of closing complex, multi-million-dollar deals and managing relationships with large, global enterprises
• Deep understanding of consultative selling and the ability to engage C-level decision-makers
• Ability to take ownership and lead initiatives independently while working effectively in a team-oriented, collaborative environment
• Exceptional interpersonal and communication skills
• Strong understanding of the sales process and proven ability to manage a complex sales pipeline
• Ability to think critically and creatively to design solutions
• Comfort in navigating a fast-paced, dynamic environment with changing priorities

Proximity to major markets is a plus