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As an Enterprise Account Executive, you’ll own Serval’s key target accounts at some of the most exciting and established companies in the market. You’ll lead complex, multi-threaded sales cycles with IT, Security, and Operations executives — often across multiple regions or business units — to help enterprises transform their workflows through AI automation. You’ll collaborate closely with our founders and product team to shape Serval’s enterprise motion, influence roadmap priorities, and define what “AI-powered IT” looks like at scale. This is a rare opportunity to help build a category-defining company from the ground up.
Job Responsibility:
Own the full enterprise sales cycle — from prospecting and stakeholder mapping to close and expansion
Develop deep relationships with senior IT, Security, and Operations leaders, becoming a trusted advisor on automation strategy
Orchestrate complex buying committees, aligning technical, security, and business stakeholders around Serval’s value proposition
Deliver compelling demos and business cases that tie Serval’s AI automation to measurable ROI and efficiency gains
Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery
Create repeatable playbooks for Serval’s enterprise motion — deal structure, pricing, and expansion strategy
Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter)
Requirements:
5+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment
Proven success selling technical or workflow automation platforms to large enterprises (multi-stakeholder, multi-region)
Expertise running complex, consultative sales cycles (3–9 months) with VP/C-suite buyers in IT, Security, or Operations
Skilled in strategic account planning, multi-threading, and executive communication
High-agency operator — thrives in unstructured environments and helps define process rather than follow it
Exceptional presentation, negotiation, and storytelling skills
Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events
Nice to have:
High-performance experience at top-performing SaaS companies such as Rippling, Verkada, Okta, Snowflake, or ServiceNow
Success joining or helping scale an early-stage (Seed → Series B) startup
Track record of outsized performance — President’s Club, top 10 %, or rapid promotions
Familiarity with AI, ITSM, or workflow automation categories
Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences