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We have a fantastic opportunity for an experienced Account Executive to join our Enterprise Partnerships team. Reporting to the Head of Enterprise Partnerships you will play a critical role in supporting the growth and success of LDN's Enterprise partnerships, with a primary focus on account nurturing, expansion and multi-product adoption. You will support customers acquired through Enterprise and channel-partner route, most commonly via LDN's Sustainability Academy model to ensure strong customer experience, effective learner outcomes and the identification of further commercial opportunity.
Job Responsibility:
Support a portfolio of Enterprise and Enterprise-adjacent customers to drive account expansion, cross-sell and multi-product adoption
Work alongside Enterprise Partnership Managers to mature customer relationships beyond single-programme engagement
Identify opportunities to introduce additional LDN programmes and Apprenticeship Units based on customer needs
Manage and close ad-hoc enrolments and incremental opportunities, enabling EPMs to focus on larger cohort deployments
Act as a consistent point of contact for supported accounts, ensuring high standards of communication and responsiveness
Support effective organisational onboarding in partnership with Delivery teams
Help ensure strong learner starts and joined-up engagement between learners, managers, coaches and customer stakeholders
Monitor customer sentiment and proactively address risks and issues
Support customers acquired through channel partnerships, adapting engagement based on customer size and opportunity
Help shape simpler engagement pathways for non-Enterprise customers secured via channels
Work collaboratively across teams to ensure clear ownership and handover
Deliver against an annual sales target of c. £500k, primarily through account expansion
Support opportunity development including discovery, proposal input and stakeholder engagement
Support selected Enterprise new-business opportunities to build experience of complex deals
Maintain accurate pipeline and forecasting discipline in Salesforce
Maintain disciplined CRM hygiene and accurate record-keeping
Support compliance, quality and contractual processes
Contribute to Enterprise team cadence, learning and best practice sharing.
Requirements:
Experience in apprenticeship sales or B2B sales
Strong relationship building and communication skills
High levels of organisation, attention to detail and pipeline discipline
Ability to deliver professional and effective customer meetings
Customer-centric with strong commercial judgement
Organised, disciplined and detail-oriented
Collaborative and development-minded
Demonstrates commitment to our values and expected behaviours.
Nice to have:
Knowledge of apprenticeship funding
Experience of working with multiple stakeholders in complex environments
What we offer:
25 days holiday plus bank holidays
Extra day of holiday for every year of service up to 3 years
Home working/flexible working (you will be expected to come into the office at least once a month)
Receive a company Apple MacBook
Workplace pension with 4% employer's contribution
Buy holiday entitlement
Discretionary company wellbeing days
Head Office near Vauxhall/Stockwell with free tea and coffee
Quarterly prizes for top performers in the business
Regular social events, including Summer and Christmas parties
Ongoing training/development and the opportunity for career progression