Enterprise Account Executive, PagerDuty

PagerDuty

Location:
United States, Atlanta

Category:
Sales

Contract Type:
Employment contract

Salary:

130000.00 - 160000.00 USD / Year

Save Job

Apply Position

Job Description:

PagerDuty seeks an Enterprise Account Executive with a proven track record of acquiring new business and driving growth within existing accounts. This dynamic role requires balancing hunting for new opportunities and nurturing relationships with current customers while selling our SaaS products to Enterprise-level organizations. Reporting to a Regional Sales Director, you will be pivotal in expanding our customer base and maximizing value within existing accounts.

Job Responsibility:

Highlight the unique value our products and services provide, addressing the challenges of new prospects and the evolving needs of existing customers
Focus on building long-term relationships by solving customer pain points with tailored solutions
Develop a deep understanding of customer needs to position PagerDuty as a strategic partner for new and current clients
Establish and maintain strong, consultative relationships with new prospects and existing clients
Drive new business and expand existing accounts by identifying upsell and cross-sell opportunities
Effectively manage complex, multi-product sales cycles across new and existing accounts, focusing on delivering strategic outcomes
Lead high-level conversations with senior executives (VP+) to drive interest, align initiatives, and secure support for new projects
Present tailored solutions, building credibility and trust, and demonstrating the value of PagerDuty’s offerings
Focus on acquiring new logos while nurturing and expanding relationships within existing accounts
Utilize a mix of inbound and outbound prospecting, including leveraging marketing, alliances, and BDR programs to identify and qualify new opportunities
Develop tailored strategies to penetrate target accounts and identify decision-makers, influencers, and key stakeholders
Collaborate with internal teams and resources to ensure effective territory and account management
Drive sales cycles by ensuring accurate forecasting, managing pipelines effectively, and closing deals with new and existing customers
Coordinate with internal teams to ensure customer needs are met and all commitments are fulfilled, contributing to long-term strategic growth
Document key customer interactions, including qualification, next steps, and value propositions using frameworks like MEDDICC and COM
Develop a strategic plan to map out target accounts, identify priorities, and collaborate with cross-functional teams to drive growth
Use historical data, market insights, and competitive intelligence to inform sales strategies and forecasts accurately

Requirements:

8+ years of field sales experience, preferably in SaaS or software sales
4+ years of experience managing existing accounts and expanding into new areas within those accounts
Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
Previous experience in a multi-product selling environment
Ability to travel approximately 30%

Nice to have:

Proven success in acquiring new business while growing existing accounts
Strong time management, deal management, and analytical skills
Consistent track record of exceeding sales targets in both acquisition and account expansion
Experience with MEDDIC, SPIN, Challenger Sales, and similar sales methodologies

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Enterprise Account Executive