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Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels.
Job Responsibility:
Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations
Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Builds relationships and drives alignment and regular communication between key GTM partners
Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services
Sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience
Maintains and builds customer relationship to drive customer retention
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills
Maintains accurate and quality sales records and prepares sales and activity reports as required
Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance
Must be able to work nights and weekends, variable schedule(s) as necessary
Requirements:
Bachelor's Degree
5-7 Years Relevant Work Experience
Customer Experience (CX)
Sales
Cold Calling
Some knowledge of Network Design, SDWAN, and Network Security
Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts