Enterprise Account Director, Services Job at Yelp

Director of Enterprise Accounts

We are seeking an experienced and strategic Director of Enterprise Accounts to l...

Location

United States , East Coast

Salary:

Not provided

Dalet

Expiration Date

Until further notice

Requirements

8+ years of enterprise account management or strategic sales experience
3–5+ years serving the media and entertainment sector
Demonstrated success managing high-value accounts in a SaaS, cloud, or media technology environment
Strong familiarity with media workflows, including MAM, NRCS, PAM, metadata, and broadcast/cloud content supply chains
Proven ability to manage executive-level relationships across a mix of broadcasters, studios, public media, and international agencies
Fluency in Spanish is required to support key accounts in Latin America and U.S. Spanish-speaking markets
Strong communication, presentation, and executive engagement skills
Proficiency in Salesforce and knowledge of sales methodologies such as MEDDICC, Challenger, or SPIN selling
Willingness to travel as needed to meet with clients and attend industry events

Job Responsibility

Strategic Account Leadership: Develop and execute comprehensive account plans to achieve revenue targets, increase market share, and foster long-term partnerships for Tier 1 media organizations such as Charter, Televisa, TV Azteca, and CBC, aligned with their technology roadmaps and media workflows
Executive Relationship Management: Cultivate and maintain trusted advisor status with C-level executives and key stakeholders across North America and Latin America to guide strategic direction and influence technology investments
Revenue Growth & Retention: Own the commercial success of your accounts through renewals, upselling, and cross-selling of SaaS platforms, cloud services, and professional services—consistently meeting or exceeding annual revenue targets
Solution & Delivery Alignment: Collaborate cross-functionally with Solution Consultants, Product, Customer Success, Support and Professional Services to deliver high-impact solutions tailored to complex media environments (e.g., live news, post-production, OTT)
Industry Expertise: Stay current on media trends such as IP production, cloud migration, content monetization, and AI-driven metadata, and advise customers on how to stay ahead of the curve
Pipeline & Forecast Management: Maintain accurate and up-to-date Salesforce records, manage a robust pipeline, and deliver reliable sales forecasts and account health metrics
Voice of the Customer: Act as the internal advocate for your clients, providing actionable feedback that informs product development and service enhancements

What we offer

Revolutionize a big industry in a dynamic, fast-growing, yet mature, company
Benefit from great career opportunities around the world
Make the most of a truly collaborative environment with supportive leadership
Collaborate with talented and passionate “Daletians”
Enjoy a fun working environment

Fulltime

Director, Business Development – Strategic Enterprise Accounts

The Director, Business Development – Strategic Enterprise Accounts is a newly cr...

Location

United States , Austin

Salary:

Not provided

Atlas Energy Solutions

Expiration Date

Until further notice

Requirements

8+ years of experience in business development, enterprise sales, or commercial leadership roles involving complex technical or engineered solutions
Demonstrated success managing long-cycle commercial pursuits and multi-stakeholder enterprise engagements
Strong understanding of infrastructure-intensive, engineered, or mission-critical operational environments
Exceptional communication, executive presence, and relationship-building capability across technical and commercial audiences

Job Responsibility

Develop and execute a targeted business development strategy focused on large enterprise customers in commercial and industrial markets
Identify high-potential segments, long-range growth pathways, and strategic accounts with significant revenue potential
Position Atlas as a leading provider of mission-critical power solutions through strong technical acumen, industry engagement, and proactive market presence
Lead complex sales cycles involving technical stakeholders, engineering partners, and senior executives within customer organizations
Build and execute strategic account plans that deepen relationships, expand wallet share, and support multi-year commercial partnerships
Oversee enterprise-level proposal development, pricing strategies, solution design alignment, and contract negotiations
Cultivate strong relationships with operators, engineering firms, consultants, and key influencers involved in complex commercial and industrial infrastructure planning
Collaborate with engineering teams to understand customer performance requirements and tailor solutions to unique operational environments
Serve as a trusted technical-commercial advisor to enterprise customers evaluating power reliability, system performance, and infrastructure resilience
Partner with Operations to ensure operational readiness, execution capability, and alignment with customer expectations

What we offer

100% covered Medical, Dental, and Vision
401K with company match, immediate vesting
Paid time off (non-rotational roles), 15+ company paid holidays

Global Account Director

The Global Account Director position is responsible for developing and managing ...

Location

United States , New York

Salary:

250000.00 - 270000.00 USD / Year

KnowBe4

Expiration Date

Until further notice

Requirements

Bachelor's Degree strongly preferred (exceptions may be made for military experience)
Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
5+ years SaaS sales experience (Cybersecurity preferred but not required)
Experience selling deals $100K - $200K in the Enterprise segment
Experience selling multi-year deals
International: English and local language proficiency required
Has demonstrated expertise in value-based selling methodologies with enterprise accounts
Executive-level presentation and communication skills
Experience with strategic account planning and management showing measurable account growth
Experience managing and progressing opportunities involving multiple stakeholders

Job Responsibility

Promote and sell KnowBe4’s range of products and services
Build and maintain a pipeline of potential customers by developing and managing relationships with prospects
Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts
Identify key decision makers and develop meaningful relationships that add value and drive future account growth
Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
Achieve or exceed monthly quotas and/or targets
Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
Follow up on marketing leads to generate sales opportunities and pipeline
Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

What we offer

Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Modern, high-tech, and fun work environment

Fulltime

Sales Account Director

BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional, wh...

Location

India , Mumbai

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

Ideally 6+ years of experience in selling technology solutions with a recent focus on solution-selling to banks, finance-market or complex enterprises environments
Experience in selling fraud prevention or consumer authentication solutions with a good knowledge of SaaS/Cloud based solutions
Experience of complex direct sales with a track record of deals with multi-million value bookings with banks, credit card, financial services companies or similar verticals
A proactive and self-motivated entrepreneurial individual with a consultative sales approach who thrives in a scale-up environment, with a “can-do” mentality and a commitment to succeed
Excellent communication, written and verbal presentation skills with the ability to clearly articulate/communicate business value across multiple stakeholders, through to C-level executives
Willing to undertake frequent domestic and infrequent international travel
Native English speaker
Have a trusted status within an established network, including local, regional and international banking clients whilst being an expert at connecting executive-level prospects

Job Responsibility

Develop sales revenues from new and prospect BioCatch accounts with an emphasis on developing new business from within the target accounts
Drive a strategic account plan for specific accounts including opportunity management through to successful deal closure whilst maintaining a dynamic and consultative approach
Establish, cultivate and develop strategic partnership with customers, channel and technology partners in order to execute BioCatch’s GTM strategy
Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch customer success
Work in partnership with the APAC commercial team, including Business Development, Pre-Sales/Sales Engineering and Account Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction
Develop and enhance BioCatch’s strong brand within our prospective accounts
Successfully execute strategic and operational sales and marketing activities as well as representing BioCatch at relevant events
Accurately manage forecasting including pipeline management and company reports

Fulltime

Enterprise Account Executive

Tines is looking for a Enterprise Account Executive to join our expanding APJ sa...

Location

Australia , Sydney

Salary:

Not provided

Tines

Expiration Date

Until further notice

Requirements

3+ years of quota-carrying SaaS sales experience, ideally with a focus on enterprise sector customers
Proven track record of sales success with enterprise customers, including navigating complex procurement and compliance processes
Experience selling a technical SaaS solution to technical stakeholders – CIOs, CISOs, IT Directors, Heads of Cybersecurity, etc.
Ability to prospect for outbound leads and build customer demand while nurturing and developing inbound lead flow
Familiarity with relevant regional IT procurement frameworks (e.g., G-Cloud, CCS) and IT channel partners/Tech Alliances
Experience building new territories or verticals from scratch and generating customer demand and opportunities
Successful track record of achieving quarterly goals, metrics, and objectives
Cross-department collaboration experience, particularly within regulated or complex environments
Coachability and curiosity: open to feedback, eager to learn from mistakes, and willing to adapt strategies for different market needs
A passion for working in an innovative, mission-driven company and a desire to make an impact for your team, customers, and the broader community

Job Responsibility

Build awareness and drive demand for Tines solutions by helping enterprise organizations derive value from the Tines automation platform
Clearly demonstrate and articulate the capabilities, power, and value of the Tines automation platform with a focus on diverse use cases across industries and the public sector
Manage multiple customer opportunities through the sales cycle and close complex transactions involving varying procurement processes
Work closely with channel/tech alliances to uncover and progress opportunities within enterprise and public sector ecosystems, including frameworks like G-Cloud or Crown Commercial Service (CCS) when applicable
Uncover innovative use cases to enable customers to remove barriers, improve operational efficiency, and enhance cybersecurity postures
Actively prospect within the enterprise space to supplement lead flow provided by a dedicated team of Business Development Representatives
Partner closely with our Technical Sales Engineering team to navigate complex technical requirements and ensure seamless solution alignment
Collaborate across Tines business functions (Legal, Customer Success, Marketing, etc.) to ensure a world-class customer experience tailored to specific organizational needs
Build a strong business plan through collaboration with enterprise customers, government agencies, and other stakeholders to achieve growth within your accounts and specified territory
Work closely with Sales Leadership to develop repeatable strategies for new logo acquisition across enterprise and public sector markets

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Fulltime

Senior Director, Enterprise Customer Success

PagerDuty is a global leader in digital operations management, enabling customer...

Location

United States , Atlanta

Salary:

180000.00 - 275000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
Take on new challenges and the ability to work through uncertainty
Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
A four year degree or equivalent
Demonstrated ability to manage customer accounts in conjunction with sales organizations
Consistently delivering against targets
reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations
Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful
Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale
Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
Forecast renewals by working cross functionally with sales, renewals and operations

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Mid/Market and enterprise account executive

As a key member of Chef Robotics’ Sales team, you will drive growth by leading h...

Location

United States , San Francisco

Salary:

120000.00 - 160000.00 USD / Year

Chef Robotics

Expiration Date

Until further notice

Requirements

Deep enterprise sales expertise: proven experience navigating long, complex enterprise sales cycles and structuring SaaS and hardware deals
Leadership track record: successful people manager with experience leading and developing high-performing teams
Sales team builder: demonstrated ability to build and scale sales organizations, set and exceed ambitious targets, and implement metrics that drive predictable growth
Industry knowledge: background in selling robotics/automation solutions or direct experience as a buyer of automation equipment within manufacturing environments

Job Responsibility

Drive enterprise sales: sell Chef’s Robotics-as-a-Service (RaaS) solutions to enterprise customers across the food production industry
Own the full sales cycle: from initial outreach and onsite visits to contract negotiation and legal close, you’ll lead every stage of the process
Engage senior decision-makers: build and maintain trusted relationships with Directors, VPs, and C-Suite executives
Close high-value deals: secure contracts ranging from $250K to $1M+, contributing directly to company growth
Develop sales strategy: research, define, and execute sales strategies tailored to market dynamics and customer needs
Accelerate growth: build and optimize models that support sustained high double-digit year-over-year revenue growth
Champion marketing efforts: partner with marketing to support initiatives such as trade shows, webinars, and industry events
Build a world-class team: help recruit, mentor, and develop top-tier sales professionals to scale our impact
Travel to customers: spend approximately 30% of your time visiting customer food production facilities to build relationships and ensure successful deployments

What we offer

Equity is a major part of the compensation package
Medical, dental, and vision insurance
Commuter benefits
Flexible paid time off (PTO)
Catered lunch
401(k) matching

Fulltime

Director, Service Desk

The IT Service Desk Director provides strategic leadership and operational overs...

Location

United States , New York City

Salary:

175000.00 - 200000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field
Master’s degree preferred
10+ years of IT service delivery experience
at least 5 years in a senior leadership role managing enterprise Service Desk or IT support operations
Proven experience managing geographically distributed teams and 24x7 support environments
Expertise in ITIL framework (v4 certification strongly preferred)
Strategic thinking with operational execution capability
Strong leadership and people-development skills
Analytical and data-driven decision-making
Resilient under pressure with strong problem-solving and conflict-resolution abilities

Job Responsibility

Define the long-term vision and roadmap for the IT Service Desk in alignment with enterprise IT strategy and business goals
Develop and implement policies, standards, and best practices for incident, request, change, and knowledge management
Partner with IT leadership to shape the organization’s service delivery model (in-house, outsourced, or hybrid)
Oversee daily operations of the global IT Service Desk, ensuring SLAs, KPIs, and compliance targets are consistently met
Lead incident and problem escalation management, ensuring prompt communication and resolution of critical issues
Establish and manage the Service Desk budget, including staffing, tools, and vendor contracts
Monitor and improve first-call resolution rates, average resolution times, and user satisfaction scores
Build, lead, and mentor a high-performing team of managers, team leads, and service desk analysts
Drive a culture of accountability, collaboration, and continuous improvement
Define clear career paths and training programs for technical and leadership growth

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Enterprise Account Director, Services

Yelp

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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