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Pavilion is looking for a US or Canada-based Enrollment Manager to be the point person in assisting Pavilion HQ and our city chairs (Chapter Heads) with growing our membership base by converting high-intent inbound leads and leveraging outbound channels to prospect good-fit potential members. The Enrollment Manager is often the first experience prospective members will have with Pavilion and will serve as both the touchpoint, and a powerful voice on behalf of Members back to the organization. Your goal is to ensure their first experience is one that will set them up to be a career-long member. You’ll be on the frontlines for supporting the company’s growth across the US and Canada.
Job Responsibility:
Oversee, manage, and convert a pipeline of prospective Pavilion members. At any given time, there may be up to 100 prospective members in your pipeline
Follow up with inbound leads to book meetings
Connect potential members with local chapter heads and members with similar backgrounds to drive conversion and set them up for success
Follow up with prospective members after initial conversations via phone, email, and LinkedIn
Identify and prospect leads that fit Pavilion’s member ICP, with the goal of converting them into members
Work closely with local Chapter Heads on growth initiatives
Ensure prospective members fit with company values and requirements
Reply to prospective members on email and LinkedIn with speed, efficiency, and respect
Provide feedback on trends and insights relevant to day to day performance of the role
Develop new concepts and initiatives to improve member acquisition, and documenting critical processes for repeatability
Participate in community events, trainings, and company wide initiatives while dedicating yourself to your professional development
Maintain accurate and timely records of all interactions in our CRM (HubSpot)
Own - and achieve - a monthly quota for new member acquisition
Requirements:
Must be a people person and have the ability to communicate warmly and purposefully with a variety of people from across all walks of life and roles, from Individual Contributor to CEO
Personable, empathetic, yet firm approach to selling by phone, text, video calls on Zoom, and LinkedIn DMs
Proficient across modern web platforms like Hubspot, Apollo, Slack, Zoom, and G Suite
Ability to deliver results within a specific timeframe, while also being creative and resourceful
Self-motivated and determined to turn their next role into a career not just a source of income
Operations and process minded who likes working off a to-do list and getting things done while also looking for ways to go above and beyond
Outstanding time and task management skills
High attention to detail
Excellent written and communication skills
Fluent English speaker, but additional language fluency is a plus
Based in the United States
Nice to have:
additional language fluency is a plus
What we offer:
Supportive and kind environment that supports remote employees
Work within a supportive, nurturing environment that values kindness and collaborative effort
Ability to positively influence and impact the lives of our members throughout the globe by enabling professional and personal development
Join a mission-driven organization that prioritizes the professional growth of its members above all
Engage with some of the brightest minds in various industries and gain insights that can propel your own career forward
Enjoy the flexibility of remote work along with the opportunity to develop new skills and advance within the company