CrawlJobs Logo

Enrollment counselor

coursera.org Logo

Coursera

Location Icon

Location:
India

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As an Enrollment Counselor, you will be part of the Enrollment Team, enabling us to achieve successful recruitment cycles and achieve cohort goals for university degrees that are hosted on the Coursera platform. This position is primarily responsible for communicating with English-speaking prospective degree students in local and international markets via phone, email, chat and other tools to move them through the enrollment process on to enrollment. As an Enrollment Counselor, you will be the main point of contact for assigned prospective students who demonstrate interest in any of our hosted online degree programs from India.

Job Responsibility:

  • Lead Engagement and Qualification: Identify and engage potential learners through various channels
  • Counseling and Information Delivery: Provide comprehensive information about course curricula, faculty, career outcomes, pricing, and payment options
  • Sales Conversion: Address concerns, highlight program benefits, and guide potential learners to enroll
  • CRM Management: Maintain accurate records of interactions with leads
  • Target Achievement: Meet weekly, monthly, and quarterly enrollment targets
  • Relationship Building: Establish rapport with prospective students
  • Objection Handling: Effectively address common concerns and objections

Requirements:

  • Bachelor's degree in Education, Business, Marketing, or a related field
  • Excellent communication and interpersonal skills, with fluency in English
  • Strong sales acumen with a proven ability to close deals
  • Understanding of the EdTech industry and online learning landscape
  • Proficiency in CRM tools and data management
  • Ability to actively listen and empathize with potential learners

Nice to have:

  • Prior experience in educational sales, admissions counseling, or a related field
  • Familiarity with Coursera's course offerings and platform features
  • Demonstrated ability to work in a target-driven environment
  • Strong organizational skills and attention to detail

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Enrollment counselor

Enrollment Advisor - Spanish Speaking

As an Enrollment Advisor you will be instrumental in promoting Hult's top-ranked...
Location
Location
Colombia , Bogota
Salary
Salary:
Not provided
careers.ef.com Logo
EF Education First
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • High level English and Spanish proficiency, with the ability to communicate clearly, concisely and professionally
  • Strong interpersonal and communication skills
  • Excellent presentation skills
  • Passionate about working in a multicultural environment
  • Proven track record in Business Development or related roles
  • Ability to create, maintain and extend professional relationships
  • Ease to create and use network to make projects progress
  • Strong organizational and time-management abilities
  • Ability to multi-task and flexibility to adjust to changing priorities
Job Responsibility
Job Responsibility
  • Actively promote our bachelor’s programs to selected schools and counselors
  • Develop new and nurture existing relationships with high schools in your region with a particular emphasis on building relationships with school counselors
  • Travel across the region to attend fairs and school visits and to host and facilitate workshops and webinars
  • Organize and host counselor events locally and on campuses where required
  • Work with the Director of Enrollment to plan go to market strategies, adapting plans where needed depending on market response
  • Generate enrollment growth year on year, focusing pipeline conversion and retention rates
  • Identify candidate fit for the program by understanding student profile and goals
  • Provide guidance on financial requirements, supporting with merit and needs-based scholarship applications where necessary
  • Manage retention effectively, hosting in-person and virtual events, supporting with visa and accommodation needs and connecting student communities together
  • Engage with all additional stakeholders required in the enrollment journey (parents, counselors and agents) through phone, email, video and in-person interactions
What we offer
What we offer
  • Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment
  • Fulltime
Read More
Arrow Right

Head of Enrollment

Are you a proactive relationship-builder looking to lead enrollment for a premie...
Location
Location
United States , Austin
Salary
Salary:
120000.00 - 130000.00 USD / Year
esmprep.com Logo
ESM Prep
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ Years of Experience: A proven track record in Sales, Admissions, Enrollment Management, or College Counseling with a heavy focus on relationship development
  • Consultative Value Articulation: Ability to navigate complex conversations regarding educational investment, confidently guiding families through the cost-and-value proposition
  • Austin Market Expertise: Deep existing ties to the Austin, TX educational community and the wider Southwest market are essential
  • Subject Matter Authority: Fluent knowledge of the US College Admissions landscape, including testing, essays, lists, and summer programs
  • Strategic Outreach: Demonstrated success in proactive pipeline development and expanding into new networks beyond inbound marketing leads
  • Tech Proficiency: Expert use of CRM tools (Salesforce or HubSpot), Google Suite, and project management tools like Notion
  • Location: Residing in the Greater Austin, Texas area is required (Remote/Home Office with local travel).
Job Responsibility
Job Responsibility
  • Lead Consultative Sales: Facilitate the daily intake process and conduct high-touch consultations to educate families on our specific counseling philosophy and scope
  • Architect Client-Counselor Matches: Utilize deep subject matter expertise to pair incoming families with the practitioner best suited to their student’s unique personality and academic needs
  • Drive Proactive Enrollment: Manage the prospective family pipeline with consistent, empathetic follow-up, moving leads seamlessly into long-term partnerships
  • Identify Holistic Growth: Review client rosters and data to identify opportunities for supporting "trailing siblings" or providing additional resources like test prep and executive function coaching
  • Represent the Brand: Act as a "market sensor" by attending regional conferences, planning "lunch & learns," and delivering engaging public webinars to showcase our expertise
  • Collaborate on Capacity: Work closely with counselor managers to ensure enrollment results align with team capacity and service delivery excellence.
What we offer
What we offer
  • Comprehensive Insurance: Company-sponsored medical, dental, vision, and life insurance
  • Retirement: 401(k) with company match available after one year
  • Time Off: Generous holiday schedule and paid-time-off (PTO)
  • Growth Culture: Direct access to the Guidewell Education leadership team and employee discounts on all family brand services.
  • Fulltime
Read More
Arrow Right
New

Senior Sales Operations Specialist

The Senior Sales Operations Specialist is responsible for various activities in ...
Location
Location
United States , New York
Salary
Salary:
42400.61 - 53000.76 USD / Year
mjhs.org Logo
MJHS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required, BA/BS degree preferred
  • Two or more years in a customer service environment
  • Proficient with MS Office (Word, Excel, PowerPoint, etc.)
  • User knowledge of health care related computer systems/applications
  • NYS Health and accident License Preferred
  • Strong listening skills
  • Excellent verbal and written communication skills are essential
  • Bi-lingual Spanish/English
Job Responsibility
Job Responsibility
  • Member contact
  • Enrollment Counselor support
  • Lead management
  • Outgoing member calls
  • Manages and runs Elderplan Compliance Data Exclusion Reports
  • Provides coaching and guidance to Retention Specialists
  • Assists Benefits Advisors with insurance verification
  • Schedules visits with members and prospective members as needed
  • Completes other ad-hoc reports as deemed necessary by management
What we offer
What we offer
  • Tuition Reimbursement for all full and part-time staff
  • Generous paid time off, including your birthday
  • Affordable and comprehensive medical, dental and vision coverage for employee and family members
  • Two retirement plans! 403(b) AND Employer Paid Pension
  • Flexible spending
  • Paid Student Loan Forgiveness Program (PSLF)
  • Fulltime
Read More
Arrow Right

Enrollment Specialist

Westside Family Healthcare is a nonprofit organization that provides high qualit...
Location
Location
United States , Wilmington
Salary
Salary:
15.25 USD / Hour
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Six months or more of experience using Microsoft Office software suite (Word, Excel, Outlook)
  • Fluency in written and spoken English and Spanish or English and another language spoken by a majority of our patient population
  • Valid driver’s license, reliable transportation and ability to travel independently between work locations, including external outreach events
Job Responsibility
Job Responsibility
  • Provide assistance to WFH patients and consumers who need access to financial support for health care services, including the Health Insurance Marketplace
  • Help individuals understand program eligibility criteria and the application process for various financial assistance programs that help to make health care more affordable
  • Explain other health programs that increase health care access for which the patient or consumer may qualify and connect them with resources for program enrollment
  • Assist with program application completion, identifying and obtaining required documentation and serve as a liaison with the program administrator to complete the enrollment process
  • Successfully complete Certified Application Counselor or Navigator certification during the initial training period and maintain annually thereafter
  • Complete timely, detailed reports for all patient/consumer activities and outreach events
  • Protect patient and consumer information to ensure that confidentiality is maintained in accordance with HIPAA regulations
  • Travel to and participate in statewide outreach events as needed, typically 2-4 times per month
  • Attend all required meetings and trainings
  • Develop extensive knowledge of health care and social service resources available in the community
What we offer
What we offer
  • medical insurance (two plans to choose from)
  • dental insurance (through Guardian Dental)
  • vision insurance
  • life insurance paid by Westside with the option to purchase more paid
  • short-term disability paid for by Westside
  • long term disability paid by the employee
  • a 401(k) retirement plan with a match
  • supplemental insurances
  • generous PTO package and flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right
New

Credit Recovery Counselor

The Credit Recovery Counselor supports ODLS’s efforts to help students who are a...
Location
Location
United States , Maumee
Salary
Salary:
Not provided
stridelearning.com Logo
Stride, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 2 or more years in education experience
  • Must hold a valid Ohio license, such as an Ohio Teaching License, Pupil Services License, or School Counseling License
  • State of Ohio resident
Job Responsibility
Job Responsibility
  • Expand Student Access: Verify and process early completions of credit recovery courses
  • Plan Pathways: Design individualized credit recovery pathways
  • Collaborative Support: Partner with credit recovery teachers and school counselors to coordinate scheduling, logistics, and student enrollment
  • Monitor Progress: Track student achievement in credit recovery classes
  • Family & Student Engagement: Communicate with families to explain credit recovery options
  • Graduation Readiness: Maintain up-to-date knowledge of Ohio’s graduation requirements
  • Capacity Building: Provide training and support to staff and counselors
  • Accountability: Ensure compliance with state and district policies
  • Reporting: Provide updates and outcome reports to administrators
  • Fulltime
Read More
Arrow Right
New

Student Records Coordinator

Under the general supervision of the Registrar, this position is responsible for...
Location
Location
United States , Holyoke
Salary
Salary:
73412.00 - 85916.00 USD / Year
hcc.edu Logo
Holyoke Community College
Expiration Date
March 03, 2026
Flip Icon
Requirements
Requirements
  • Master’s degree in Education, Counseling, Psychology, Business Administration, Marketing, Education Administration, or other field related to area of assignment
  • Three (3) years of experience working in higher education with curriculum and governance process, and transfer credit award knowledge
  • Strong technical and data management skills
  • Microsoft office suites
  • especially excel
  • Meticulous attention to detail in matters of record accuracy and excellent oral and written communication skills
  • Ability to work effectively with a diverse faculty, staff and student body, ability to work cooperatively and collegially with all segments of the college
  • Ability to adapt to challenging situations as they arise
  • Ability to solve problems.
Job Responsibility
Job Responsibility
  • Coordinate various aspects of the Student Records Office related to catalog, curriculum, transfer credit, graduation and registration
  • Provide academic guidance to students and work with faculty and staff to solve problems related to academic issues
  • Provide leadership by training and updating the Student Records office on new policies and procedures
  • Assist the Registrar in designing and implementing effective and efficient processes for Student Records
  • Assist with assessment in data collection to evaluate, review and compile reports
  • Review, monitor, and update student enrollment for missing prerequisites and registration issues
  • Participate in various college committees
  • Coordinate and update curricular changes to the college catalog
  • Create, maintain and coordinate a yearly calendar of activities related to curricular changes and catalog updates
  • Proof read, review and edit college publications
What we offer
What we offer
  • Comprehensive State benefits package
  • Fulltime
Read More
Arrow Right

Head - Outreach

This role will lead student recruitment, admissions, and enrolment strategies fo...
Location
Location
Salary
Salary:
Not provided
emeritus.org Logo
Emeritus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in Business, Marketing, Education, or related field
  • 12+ years of experience in admissions, enrolment, or student recruitment
  • Proven expertise in higher education marketing, digital outreach, and enrolment growth
  • Strong leadership, data analytics, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Marketing & Outreach: Oversee branding, digital campaigns, partnerships, and outreach programs to enhance visibility
  • Admissions Strategy: Develop and implement data-driven strategies to attract, enroll, and retain students
  • Contact Center Operations: Ensure prospective students receive high-quality support, guidance, and information
  • Enrollment Growth: Drive initiatives to increase student applications and conversions while maintaining quality
  • Stakeholder Engagement: Collaborate with schools, counselors, industry partners, and regulatory bodies
  • Process Optimization: Streamline admissions and enrolment processes for efficiency and compliance
  • Market Analysis: Monitor trends in higher education to enhance recruitment strategies
  • Fulltime
Read More
Arrow Right
New

Admissions Team Lead II

We’re looking for an Admissions Team Lead II — someone who is first and foremost...
Location
Location
United States , Atlanta
Salary
Salary:
75000.00 - 85000.00 USD / Year
campus.edu Logo
CampusGroup
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in admissions recruitment or high-volume student-facing sales environments
  • Prior leadership/management experience with direct-reports
  • Demonstrated ability to coach teams toward performance goals
  • Strong verbal and written communication skills
  • High emotional intelligence and ability to navigate interpersonal dynamics
  • Strong analytical and reporting skills
Job Responsibility
Job Responsibility
  • Lead and develop a team of Admissions Counselors through clear coaching, support, and performance oversight
  • Support or oversee a Team Lead when needed, especially newer leads who may need extra guidance
  • Build a positive, high-accountability culture where counselors feel supported and clear on expectations
  • Oversee counselor pipelines, ensuring accurate record-keeping, workflow efficiency, and progress toward enrollment goals
  • Conduct regular pipeline reviews, identify performance trends, and provide tailored coaching across communication, follow-up, and conversion skills
  • Maintain strong visibility on the floor — counselors trust you and come to you for guidance
  • Flag workflow friction points, morale issues, or operational gaps early so leadership can act quickly
  • Track and relay updates on cross-functional initiatives that impact admissions
  • Represent the admissions department during presentations, office events, trainings, and visitor interactions
  • Support professional development through weekly 1:1s, collaboration with the Trainer, and contributions to onboarding and training curriculum
What we offer
What we offer
  • Medical, dental, and vision insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Flexible Time Away + paid holidays
  • Hybrid work schedule (Mon & Fri remote
  • Tues-Thurs in-office)
  • In-office lunches for our Atlanta office
  • Social events - happy hours, birthday celebrations, holiday parties, & more!
  • Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
  • Fulltime
Read More
Arrow Right