Enrollment Coordinator Job at Robert Half (Auburn)

Enrollment Coordinator

Robert Half

Location:
United States , Auburn

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an Enrollment Coordinator to support families seeking childcare assistance in Auburn, Washington. This Long-term Contract position is ideal for someone who brings strong customer service skills, excellent accuracy, and the ability to manage a high volume of cases with care and professionalism. The role involves guiding applicants through a detailed enrollment process, reviewing sensitive documentation, and helping families understand available support options so they can make informed choices.

Job Responsibility:

Review paper-based and digital enrollment applications to confirm completeness, accuracy, and eligibility documentation
Manage a large volume of active cases by tracking each application through multiple stages and maintaining organized status records
Communicate with families about required paperwork, deadlines, and next steps throughout the enrollment process
Use thoughtful and resourceful outreach methods to connect with applicants who are difficult to reach and encourage timely follow-up
Prepare and distribute approval-related correspondence, including award notifications, once applications have been finalized
Handle confidential personal information with discretion while following established documentation and recordkeeping practices
Enter, update, and monitor case information using internal platforms, secure forms, and Microsoft Excel
Explain childcare assistance options clearly, so families can make well-informed enrollment decisions
Support outreach efforts that increase awareness of available childcare services and enrollment resources within the community

Requirements:

At least 1 year of experience in customer service, enrollment coordination, application processing, or a related administrative role
Demonstrated accuracy when reviewing detailed records and working with confidential documents
Ability to manage multiple applications at different stages while staying organized and meeting deadlines
Strong verbal and written communication skills, with the ability to explain processes clearly and professionally
Proficiency in data entry and comfort learning new software applications quickly
Working knowledge of Microsoft Excel and experience maintaining logs, trackers, or case records
Ability to use sound judgment, stay adaptable, and find practical ways to resolve communication or documentation challenges

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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