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Under close supervision, conducts a variety of audits ranging from proactive/routine to more critical audits requested by the Department of Insurance (DOI); conducts quality assessments of New Business processes, controls, and policies to identify regulatory issues, nonconformance, or deviations from existing DOI standards and state regulations; partners with more experienced auditors to make recommendations for corrections to policies/processes based on findings.
Job Responsibility:
Conducts a variety of audits ranging from proactive/routine to more critical audits requested by the Department of Insurance (DOI)
Conducts quality assessments of New Business processes, controls, and policies to identify regulatory issues
Partners with more experienced auditors to make recommendations for corrections to policies/processes based on findings
Addresses various inquiries from the business unit pertaining to New Business processes or potential compliance issues
Documents audit results to ensure that root cause analysis, trends, quality issues, and performance measures are communicated to leadership
Updates documents (e.g., procedures, work instructions and SOPs) as instructed to reflect updated processes or regulatory changes
Performs other related duties as required
Requirements:
High School Diploma or Equivalent
4 years of job-related experience
Experience and proficiency using Microsoft Office Suite software
Advanced knowledge of business unit process, procedures, and policies
Knowledge of principles and processes for providing customer and personal services
Skill in giving full attention to what other people are saying
Skill in understanding the implications of new information
Skill in managing one’s own time and the time of others
Proficiency in MS Excel, Word, and PowerPoint
Nice to have:
Yellow belt certification
1 year of experience in Enrollment Compliance
Experience using Business Objects and MS Access
Experience with process modeling and documentation
What we offer:
Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)