Engraver Team Lead Job at Batesville Canada ULC (Memphis)

Trade Coordinator

The Trade Coordinator role is an exciting opportunity to help support key functi...

Location

United States , Seattle or San Francisco

Salary:

70000.00 - 90000.00 USD / Year

Monica Vinader

Expiration Date

Until further notice

Requirements

Communicates Effectively: You tailor messages to the audience and drive two-way communication
Collaborates Proactively: You build alignment across functions and encourage open dialogue
Coaches & Develops Others: You provide timely feedback and grow your own and the team's capability
Workflow Management: You plan resources, adapt timelines, and set clear expectations
Dives Deep: You use data for decision-making and encourage team curiosity by testing assumptions
Focuses on the Right Thing: You prioritise team or individual work based on value and risk
Delivers Results: You drive team accountability and hold standards
Challenges & Commits: You facilitate debate and align the team after decisions
Embraces Change: You guide the team through change and maintain focus
Reflects & Learns: You encourage team learning and retrospectives

Job Responsibility

Empower store teams across region to meet and exceed consumer sales targets
Proactively feedback assortment, inventory, and key business opportunities from the field
Participate in creation of sales team incentives and engagement tools to drive sales & brand awareness
Lead on-floor selling to drive sales and lead by example with the store teams
Lead Brand Story, Product Knowledge, and Engraving training via formal & on-floor training sessions
Instill brand Visual Merchandising standards to maintain best representation across all locations
Manage Nordstrom DSAs & Contingent Workers (recruitment, onboarding, training, development)
Plan & lead Trunk Shows throughout region
Support ad hoc Trunk Shows & brand events across the US
Maintain high levels of inventory accuracy and organization across all events

Fulltime

Options Team Lead

As an Options Team Lead, you will be responsible for receiving orders for Option...

Location

United States , Memphis

Salary:

21.46 USD / Hour

Batesville Canada ULC

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
1 to 3 years related work experience and/or training
Basic computer skills
Strong verbal and written communication
Be able to make quality judgments and handle all inventory issues, poor quality, correct inventory counts
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Job Responsibility

Assist with shipping, receiving, and engraving urns
Inspect urns to ensure they meet exceptional quality standards
Responsible for accurate order fulfillment and inventory control
Complete general administrative and warehouse duties as directed
Engrave custom orders (laser or mechanical engravings, or sand blasting) and prepare for shipment
Maintain and trouble shoot engraving equipment
Maintain all daily reports and reporting
Interact and communicate with Batesville-based Options associates and Options customers
Other duties may be assigned

What we offer

Comprehensive medical, dental and vision insurance
Prescription coverage
Short-term disability
Employee Assistance Program (EAP)
Generous 401K Matching Program
Paid time off
Opportunities for development and advancement

Fulltime

Concession Manager

The Concession Manager role is an exciting opportunity to help drive sales and e...

Location

United Kingdom , London

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
A demonstrated passion for customer service and delivering exceptional customer experiences
People management skills and an ability to deal with escalations effectively
Commercial awareness with a track record of improving sales, KPIs and driving targets
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast paced environment with a flexible approach
Organised with an ability to produce quality work within deadlines
Proactive approach with a solution focused mindset at all times
Fully flexible to work across all locations and shift times
Ability to document your authorisation to work in the United Kingdom

Job Responsibility

Drive and exceed the sales budget
Develop and implement an action orientated business plan for your location
Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth and improvement are maximised
Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
Coach and develop your team through feedback and regular performance reviews to help them develop their career
Manage the team in accordance with company policy and procedures, escalating issues as they arise
Support the recruitment process, interviewing candidates and compile feedback from trial shifts

Boutique Manager

The Concession Manager role is an exciting opportunity to help: drive sales and ...

Location

United Kingdom , Liverpool

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
A demonstrated passion for customer service and delivering exceptional customer experiences
People management skills and an ability to deal with escalations effectively
Commercial awareness with a track record of improving sales, KPIs and driving targets
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast paced environment with a flexible approach
Organised with an ability to produce quality work within deadlines
Proactive approach with a solution focused mindset at all times
Fully flexible to work across all locations and shift times
Ability to document your authorisation to work in the United Kingdom

Job Responsibility

Drive and exceed the sales budget
Develop and implement an action orientated business plan for your location
Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth a improvement are maximised
Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
Coach and develop your team through feedback and regular performance reviews to help them develop their career
Manage the team in accordance with company policy and procedures, escalating issues as they arise
Support the recruitment process, interviewing candidates and compile feedback from trial shifts

Fulltime

US Operations Manager

As we continue to revolutionise the jewellery experience, we're looking for an O...

Location

United States , Manhattan, New York

Salary:

70000.00 - 80000.00 USD / Year

Astrid & Miyu

Expiration Date

Until further notice

Requirements

Previous experience in fulfilment, logistics, or operations, ideally within e-commerce or a retail environment
A hands-on, solutions-focused mindset with the ability to juggle daily execution and future planning
Confidence in managing stock, inventory systems, and warehouse workflows
Excellent attention to detail and commitment to operational excellence
Experience managing people, you care about growing and supporting your team
Comfortable working independently whilst staying connected to a wider global operations team
A willingness to roll up your sleeves and help us build something truly special
Adaptable and flexible, you will be joining a ground breaking, scaling business where no two days are the same and change is embraced

Job Responsibility

Oversee manage, and develop our US fulfilment team, fostering a high-performing, value-driven culture
Deliver e-commerce fulfilment within SLA, with an unwavering focus on service excellence
Embed robust operational processes to support smooth, reliable, and scalable fulfilment
Lead the launch and ongoing delivery of retail stock replenishment for our growing portfolio of US stores
Manage a fit-for-purpose returns solution that is both efficient and customer-friendly
Implement value-added services for the US market as required, continuously looking for ways to improve service, streamline operations, and elevate our customer experience
Support the growth of wholesale opportunities by building and scaling new fulfilment capabilities
Conduct inbound receiving, stock takes, and cycle counts to maintain inventory accuracy
Review site capacity and lead future relocation planning over the next 18 months and beyond as well as leading on potential future projects such as engraving and sterilisation
Balance the delivery of BAU processes with a continuous improvement mindset, always looking to innovate and adapt in support of evolving business needs

What we offer

bonus

Fulltime

New

Assistant Concession Manager

At Monica Vinader, we believe luxury should be empowering, long-lasting and resp...

Location

United States , Bellevue

Salary:

50000.00 - 60000.00 USD / Year

Monica Vinader

Expiration Date

Until further notice

Requirements

A demonstrated passion for customer service and driving a business
Commercially aware and target driven
Excellent communication and interpersonal skills
Flexible, able to adapt
Ability to work well under pressure in a fast paced environment

Job Responsibility

Support the Concession Manager and being the 'go-to' person when you are the most senior Management Team member on shift
Driving sales and exceeding targets through exceptional customer service, building a client business and leading conversion in our Services offerings
Piercing, Welding, Engraving and Monogramming
People management and coaching to deliver the above
Maximizing store efficiency through operations management

What we offer

Full time hours of 40 per week
Competitive base salary and vacation entitlement
Opportunity to earn quarterly bonuses (OTE of $5000 p/a)
Private Healthcare Scheme
401K
Generous staff discount

Fulltime

Assistant Boutique Manager

The Assistant Boutique Manager role is an exciting opportunity to help support t...

Location

United States , New York

Salary:

60000.00 - 70000.00 USD / Year

Monica Vinader

Expiration Date

Until further notice

Requirements

A demonstrated passion for customer service and driving a business
Commercially aware and target driven
Excellent communication and interpersonal skills
Flexible, able to adapt
Ability to work well under pressure in a fast paced environment
Ability to document your authorization to work in the United States

Job Responsibility

Support the Boutique Manager and being the ‘go-to’ person when you are the most senior Management Team member on shift
Driving sales and exceeding targets through exceptional customer service, building a client business and leading in offering a rapidly growing experience through permanent jewelry
People management and coaching to deliver the above
Maximizing store efficiency through operations management
Deliver sales budget through the implementation of an action orientated business plan
Monitor and drive store and team KPIs
Deliver a consistent and exceptional standard of customer service through your sales team
Be a brand ambassador, setting the standard for exceptional customer experience
Develop and maintain client relationships to drive repeat business
Network to create key relationships with corporate and local clients

What we offer

Competitive base salary and vacation entitlement
Opportunity to earn quarterly bonuses
Private Healthcare Scheme
401K
Generous staff discount

Fulltime

Sales Lead

The Sales Lead role is an exciting opportunity to become a Brand Ambassador whil...

Location

United States , San Diego

Salary:

50000.00 - 60000.00 USD / Year

Monica Vinader

Expiration Date

Until further notice

Requirements

Communicates Effectively
Collaborates Proactively
Coaches & Develops Others
Workflow Management
Dives Deep
Focuses on the Right Thing
Delivers Results
Challenges & Commits
Embraces Change
Reflects & Learns

Job Responsibility

Setting and achieving daily/weekly/monthly targets
Communicating opportunities for improvement and/or any issues or concerns to your manager
Planning and executing events to drive business
Training of Nordstrom New Hires
Ongoing training of Nordstrom team on all new product and processes
Motivating Nordstrom team to drive sales to achieve store target
Building relationships with top sellers and key stakeholders
Ensuring the Nordstrom team delivers exceptional customer service
Greeting all clients with a friendly and welcoming demeanor
Establishing client’s needs, offering guidance and advice

What we offer

Engraving and Welding Training will be offered as part of the onboarding process

Fulltime

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Engraver Team Lead

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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