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The ESM CIO ensures that IT services within the region are delivered securely, efficiently, and in alignment with Group IT strategy. He has a strong expertise in delivering IT operations (ITIL). Acting as the operational relay of the CIO, he/she drives IT transformation, manages resources, and guarantees that Business and local needs are covered while respecting Group standards and budgets.
Job Responsibility:
Implement Group IT strategy and standards at regional level
Define regional IT roadmap aligned with business priorities and CIO directives
Contribute to Group governance forums and represent regional requirements
Ensure continuity, performance, and security of IT operations (network, workplace, servers, cloud)
Manage incident, change, and problem processes to guarantee service quality (SLA compliance)
Develop dashboards and KPIs to monitor IT performance
Coordinate deployment and adoption of Group applications and platforms in the region
Support local business units in digital projects, ensuring alignment with Group architecture
Anticipate technological changes (AI, GenAI, automation) and assess their impact
Apply Group cybersecurity and compliance policies (GDPR, local regulations)
Manage risk assessments and remediation plans with the CISO
Prepare and monitor the regional IT budget (opex & capex) on Group Taxonomy
Negotiate resources, optimize costs, and identify savings opportunities
Report accurately to Group CIO and Finance
Lead and develop regional IT staff (training, career paths, performance reviews)
Plan and distribute workload across teams
Liaise with other Regional’s CIO and Corporate IT teams for IT convergence
Manage local IT vendors and service providers, ensuring quality and efficiency
Requirements:
Master’s degree in IT, Engineering, or related field
8–12 years’ IT experience, including at least 5 years in management
Solid expertise in IT operations, infrastructure, applications, and cybersecurity
Knowledge of digital/customer experience businesses, and AI technologies
Strong leadership, negotiation, and communication skills