English-speaking Customer Service Representative Job at Randstad (Athens)

Customer Service Representative

Become the driving force behind our customer success! If you possess that rare c...

Location

Canada , Kirkland

Salary:

45000.00 - 50000.00 CAD / Year

Randstad

Expiration Date

August 06, 2026

Requirements

Excellent communication skills in French, both written and oral
Bilingual in English required to interact with English-speaking clients and partners in Canada and the United States
1 to 2 years of experience in customer service
Excellent organizational skills, with a strong work ethic and impeccable punctuality
Proficient in data entry with accuracy and efficiency
Proactive and positive approach to problem-solving
Ability to work independently while collaborating effectively in a dynamic environment
Good computer skills, including proficiency in the Microsoft Office suite
Knowledge of both imperial and metric measurement systems
Technical knowledge of residential product design and manufacturing, including an understanding of plumbing and electrical concepts, is a plus

Job Responsibility

Offer exceptional customer service by phone and email, quickly identifying customer needs and implementing effective solutions to ensure their satisfaction
Accurately record and process customer information using the appropriate systems
Work closely with other departments to resolve issues quickly and efficiently
Actively contribute to the company's success by ensuring customer satisfaction and proposing improvements to optimize services

What we offer

Competitive Salary: An attractive salary between $45,000 and $50,000, aligned with market standards to reward your commitment and expertise
Hybrid Work Model
In-depth Training & Support: A comprehensive training program, including the use of an AI-assisted database to help you answer technical questions and succeed in your role
Friendly Atmosphere: A warm and collaborative work environment where mutual aid and respect are core values
Varied Tasks: You will be constantly stimulated by diverse challenges, allowing you to discover new facets of the profession
Exclusive & High-End Industry: The opportunity to work for a specialized company renowned for the quality and innovation of its products
Dynamic & Supportive Team: Join a tight-knit group ready to support one another to reach common goals, especially within the context of growth in the North American market

Fulltime

Customer Service Representative

An insurance company is looking for curious and enthusiastic customer service re...

Location

Canada , Saint-Lambert

Salary:

22.00 - 25.00 CAD / Hour

Randstad

Expiration Date

July 27, 2026

Requirements

Minimum one year customer service experience
Bilingualism in French and English is required to interact daily with English-speaking clients and stakeholders outside of Quebec
Empathy, courtesy, curiosity
Team player

Job Responsibility

Inbound calls in English and French
File opening: identification and coverage validation
Dispatch to the right service level according to demand
Various follow-ups
Provide empathetic and courteous service at all times
Demonstrate curiosity and resourcefulness in finding solutions to requests
Offer a service included in the assistance coverage by scheduling appointments with external suppliers when necessary

What we offer

Competitive salary based on experience
Hybrid work mode with presence in the office 2 to 3 days a week
Flexible schedule according to your availability (minimum 20 hours)
Superb offices in St-Lambert

Fulltime

Customer Service Representative - B2B

Are you passionate about the food industry, specifically the world of bakery and...

Location

Canada , Laval

Salary:

23.00 USD / Hour

Randstad

Expiration Date

July 17, 2026

Requirements

0 to 2 years in customer service
Excellent command of both French and English (80% proficiency or higher), both spoken and written to communicate with English-speaking client located outside Quebec on a regular basis
Proficient with MS Office and the ability to quickly learn new order management software
Dynamic personality, punctual, and a genuine interest in sales challenges
Previous experience in the food or distribution industry is a definite plus but not mandatory

Job Responsibility

Order Management: Accurately enter and process customer orders received via phone and email
Consultative Sales (Upselling): Conduct follow-up calls ("warm calling") to introduce new products and maximize sales opportunities
Administrative Support: Handle billing inquiries and maintain up-to-date customer records
Internal Logistics: Coordinate closely with the warehouse team to ensure seamless order preparation and delivery
Sales Partnership: Work hand-in-hand with the external sales team to provide "white-glove" service to major accounts

What we offer

Competitive Pay: $23 / hour
Work-Life Balance: 37.5-hour work week, Monday to Friday (No weekends!)
Easy Access: Free on-site parking and easily accessible via public transit in Laval
Career Growth: Our client prioritizes internal promotions. With a dedicated training budget (1% of annual salary), you could evolve into departments like R&D, Quality Assurance, or Accounting
Access to competitive group insurance plans
Unlimited online continuous training platform
Personalized coaching and support from your dedicated consultant throughout your mission

Fulltime

Customer service representative - B2B

Do you have a passion for the food industry and the world of professional baking...

Location

Canada , Laval

Salary:

23.00 USD / Hour

Randstad

Expiration Date

July 09, 2026

Requirements

0 to 2 years in customer service (Junior profiles are highly encouraged!)
Excellent command of both French and English (80% proficiency or higher), both spoken and written to communicate with English-speaking client located outside Quebec on a regular basis
Proficient with MS Office and the ability to quickly learn new order management software
Dynamic personality, punctual, and a genuine interest in sales challenges
Previous experience in the food or distribution industry is a definite plus but not mandatory.

Job Responsibility

Order Management: Accurately enter and process customer orders received via phone and email
Consultative Sales (Upselling): Conduct follow-up calls ('warm calling') to introduce new products and maximize sales opportunities
Administrative Support: Handle billing inquiries and maintain up-to-date customer records
Internal Logistics: Coordinate closely with the warehouse team to ensure seamless order preparation and delivery
Sales Partnership: Work hand-in-hand with the external sales team to provide 'white-glove' service to major accounts.

What we offer

Competitive Pay: $23 / hour
Work-Life Balance: 37.5-hour work week, Monday to Friday (No weekends!)
Easy Access: Free on-site parking and easily accessible via public transit in Laval
Career Growth: Our client prioritizes internal promotions. With a dedicated training budget (1% of annual salary), you could evolve into departments like R&D, Quality Assurance, or Accounting
Access to competitive group insurance plans
Unlimited online continuous training platform
Personalized coaching and support from your dedicated consultant throughout your mission.

Fulltime

!

Customer Service Representative

Do you thrive in a fast-paced environment? Are you a versatile multitasker, alwa...

Location

Canada , Kirkland

Salary:

45000.00 - 50000.00 USD / Year

Randstad

Expiration Date

July 10, 2026

Requirements

Excellent communication skills in French, both written and oral
Bilingual in English required to interact with English-speaking clients and partners in Canada and the United States
1 to 2 years of experience in customer service
Excellent organizational skills, with a strong work ethic and impeccable punctuality
Proficient in data entry with accuracy and efficiency
Proactive and positive approach to problem-solving
Ability to work independently while collaborating effectively in a dynamic environment
Good computer skills, including proficiency in the Microsoft Office suite
Knowledge of both imperial and metric measurement systems
Technical knowledge of residential product design and manufacturing, including an understanding of plumbing and electrical concepts, is a plus

Job Responsibility

Offer exceptional customer service by phone and email, quickly identifying customer needs and implementing effective solutions to ensure their satisfaction
Accurately record and process customer information using the appropriate systems
Work closely with other departments to resolve issues quickly and efficiently
Actively contribute to the company’s success by ensuring customer satisfaction and proposing improvements to optimize services

What we offer

Competitive Salary: An attractive salary between $45,000 and $50,000
Hybrid Work Model: Onboarding & Probation (3 to 6 months): 100% in-office, Post-Probation: Access to a hybrid schedule (e.g., 3 days in the office / 2 days from home)
In-depth Training & Support: A comprehensive training program, including the use of an AI-assisted database
Friendly Atmosphere: A warm and collaborative work environment where mutual aid and respect are core values
Varied Tasks
Exclusive & High-End Industry
Dynamic & Supportive Team

Fulltime

!

Customer Service Representative - B2B

Are you passionate about the food industry, specifically the world of bakery and...

Location

Canada , Laval

Salary:

23.00 CAD / Hour

Randstad

Expiration Date

July 13, 2026

Requirements

Experience: 0 to 2 years in customer service (Junior profiles are highly encouraged!)
Bilingualism: Excellent command of both French and English (80% proficiency or higher), both spoken and written to communicate with English-speaking client located outside Quebec on a regular basis
Tech Savvy: Proficient with MS Office and the ability to quickly learn new order management software
Soft Skills: Dynamic personality, punctual, and a genuine interest in sales challenges
Asset: Previous experience in the food or distribution industry is a definite plus but not mandatory

Job Responsibility

Order Management: Accurately enter and process customer orders received via phone and email
Consultative Sales (Upselling): Conduct follow-up calls ("warm calling") to introduce new products and maximize sales opportunities
Administrative Support: Handle billing inquiries and maintain up-to-date customer records
Internal Logistics: Coordinate closely with the warehouse team to ensure seamless order preparation and delivery
Sales Partnership: Work hand-in-hand with the external sales team to provide "white-glove" service to major accounts

What we offer

Competitive Pay: $23 / hour
Work-Life Balance: 37.5-hour work week, Monday to Friday (No weekends!)
Easy Access: Free on-site parking and easily accessible via public transit in Laval
Career Growth: Our client prioritizes internal promotions. With a dedicated training budget (1% of annual salary), you could evolve into departments like R&D, Quality Assurance, or Accounting
Access to competitive group insurance plans
Unlimited online continuous training platform
Personalized coaching and support from your dedicated consultant throughout your mission

Fulltime

!

New

Customer Care Representative

Join a leader in residential services in Montreal! Our client, a trusted company...

Location

Canada , Anjou

Salary:

18.93 - 19.00 CAD / Hour

Randstad

Expiration Date

August 27, 2026

Requirements

Possess a first relevant work experience in direct contact with the public or in the customer service field
Fluent in French with the ability to speak English functionally and easily to independently respond to English-speaking clients based outside of Quebec
Good stress management and ability to defuse delicate situations or interact professionally with impatient clients.

Job Responsibility

Proactively contact clients by phone to plan and schedule their service appointments based on available time slots
Handle incoming customer calls to answer inquiries, follow up on files, or process cancellation requests
Ask simple and standardized qualification questions to assess customers' basic needs in order to properly target and prioritize emergencies
Collaborate daily with members of the dispatch department to optimize technicians' schedules and ensure customer satisfaction
Perform data entry and rigorously update customer files in the company's computer system
Ensure general filing, administrative organization, and processing of current service files.

What we offer

Full-time position offering high job stability with a 40-hour work week
Fixed day schedule, Monday to Friday from 8:00 AM to 4:30 PM
Starting hourly wage set at $18.93/hr with weekly pay every Thursday
Opportunity to transition to a hybrid remote work model (up to 2 days per week) following the onboarding period and once full autonomy is achieved
Benefits including 2 additional paid days off during the holiday season, 2 paid floating days during the year, and a voluntary group RRSP
Free parking available for employees and premises easily accessible by public transit.

Fulltime

New

Customer Care Representative

Make a real difference every day: become our next bilingual Customer Service Rep...

Location

Canada , Montréal

Salary:

21.00 - 23.00 CAD / Hour

Randstad

Expiration Date

August 27, 2026

Requirements

Bilingualism (French/English) is essential for daily communication with English-speaking clients based outside of Quebec
Experience in phone-based customer service
Ability to work under pressure
Patience and resilience
Employment is conditional upon a criminal background check

Job Responsibility

Manage incoming calls and emails
Handle file opening and follow-ups
Maintain client relations, demonstrating the necessary patience and resilience
Detail-oriented and rigorous: Manage multiple data sets simultaneously, input information into the Maya software, and perform necessary updates to files

What we offer

Competitive Compensation: Your base salary is $23/hour
Permanent Employment: A stable, full-time position (35 hours/week)
Flexibility (Partial): You benefit from a flexible schedule where you choose your arrival time between 8 a.m. and 9 a.m. (the chosen time then becomes fixed)
Human Environment: You join a good-natured team with great cohesion

Fulltime

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English-speaking Customer Service Representative

Job Description

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