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The Engineering Technician works directly on service assignments on a full range of industrial packaging/liquid filling equipment and provides support to the shop floor and the field service group.
Job Responsibility:
Interpret maintenance manuals, schematics, and wiring diagrams to implement, repair, assemble, disassemble, and validate controls on filling equipment
Program, install, calibrate, test, diagnose, troubleshoot, and perform preventative maintenance on electrical controls systems and components for industrial equipment, including servos, RTD’s (resistance temperature detectors) and pneumatic devices
Build and wire electrical panels to prints
Troubleshoot, problem-solve, modify, and implement controls systems for field-deployed filling equipment, conducting unit replacement, electrical wiring, PLC programming and managing upgrades
Correct and redline electrical schematics
Directly interact with Engineering/Equipment department, Business Development department, clients, and upper management to plan deployments, resolve problems, manage expectations, and communicate status
Advise Engineering regarding customer satisfaction, product performance, and suggestions for product improvements
Prepare, forward, and maintain rigorous and accurate reports of system failure, service history, and equipment conditions
Comply with organization’s standard operating procedures
Indirectly supervise support staff and outside contractors as needed
Communicate and manage vendor relationships
Assist field service with troubleshooting, refurbishments and training during high demand periods
Requirements:
2-year technical or Bachelor degree from an accredited college or university
At least one year of troubleshooting experience with servo programming, electrical systems, mechanical systems, and pneumatic machinery required
Proficiency with Microsoft Word and Excel is required
Able to travel 10% or more throughout North America
Able to work overtime, weekends, and holidays when required
Able to work around customers’ production and maintenance schedules
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