Engineering support officer Job at Hedera Hiring Ltd (Woolpit)

Engineering Support Officer

Our client, established in 2010, is a privately owned company with an outstandin...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Experience working in an office environment
Attention to detail and accuracy in work
Methodical approach to tasks
Professional, helpful attitude with the ability to work under pressure
Strong communication skills, both verbal and written

Job Responsibility

Assist Tendering/Design Engineers and Regional/Project Managers in fulfilling administrative tasks for tenders, designs, and construction projects to meet customer and business requirements
Complete Point of Connection (POC) and New Adoption and Variations (NAVs) applications
Obtain or produce Utility Stats plans, legal plans, as-laid drawings, and other drawings as required
Update and maintain key company databases
Undertake Legals and NRSWA processes
Complete weekly whereabouts reports, programme amendments, and call-offs
Produce cost variations based on site instructions
Produce as-laid drawings from site sketches
Apply for and log Asset Values (AV)
Apply for and distribute MPANs and MRPNs

What we offer

25 days holiday + bank holidays
Up to 3 extra days holiday for long service (2 years +1, 5 years +1, 10 years +1)
Option to purchase an additional 5 days holiday per year
5% employer pension contribution
2x Death in Service cover
Cycle-to-work scheme
Private health cover (half paid by the company, fully paid after 3 years)

Fulltime

Engineering Support Officer

Our client, established in 2010, is a privately owned company with an outstandin...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Experience working in an office environment
Attention to detail and accuracy in work
Methodical approach to tasks
Professional, helpful attitude with the ability to work under pressure
Strong communication skills, both verbal and written

Job Responsibility

Assist Tendering/Design Engineers and Regional/Project Managers in fulfilling administrative tasks for tenders, designs, and construction projects to meet customer and business requirements
Complete Point of Connection (POC) and New Adoption and Variations (NAVs) applications
Obtain or produce Utility Stats plans, legal plans, as-laid drawings, and other drawings as required
Update and maintain key company databases
Undertake Legals and NRSWA processes
Complete weekly whereabouts reports, programme amendments, and call-offs
Produce cost variations based on site instructions
Produce as-laid drawings from site sketches
Apply for and log Asset Values (AV)
Apply for and distribute MPANs and MRPNs

Engineering Support Officer

Our client is a leading player in the multi-utility sector, known for delivering...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Office experience with attention to detail
Strong communication skills
Knowledge of utilities and CAD (preferred, but not essential)

Job Responsibility

Assist with administrative tasks for tenders, designs, and projects
Handle POC (point of connections) and NAVs applications, Utility Stats plans, and drawings
Maintain databases and complete NRSWA processes
Prepare cost variations and as-laid drawings
Apply for MPANs, MRPNs, and log Asset Values (AV)

What we offer

Full training is provided
Offers career progression
Dynamic work environment with opportunities for growth

Technical Support Engineer

Technical Support Engineer role in fast-paced, high-performance environment wher...

Location

United Kingdom , Leicester

Salary:

40000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Degree in a technical discipline - Mechanical Engineering preferred
Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting
Excellent interpersonal skills with ability to communicate complex information effectively
Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word)
Ability to read and interpret technical documentation
Proactive, team-oriented approach with can-do attitude
Knowledge of ISO 9001 standards and product liability is beneficial
Willingness to travel when required

Job Responsibility

Build and manage strong, long-term relationships with both procurement and technical stakeholders
Act as key link between customers and internal teams, representing customer needs throughout the business
Provide technical guidance, support, and solutions to internal and external stakeholders
Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations
Monitor sales performance and KPIs, assisting with strategic planning and budget alignment
Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships
Conduct market analysis and customer satisfaction reviews, initiating improvements where needed
Contribute to product innovation and continuous optimisation

What we offer

Competitive Salary + Benefits

Fulltime

Customer Support Engineer

Technical Support Engineer / Customer Support Engineer role for someone with exp...

Location

United Kingdom , Leicester

Salary:

40000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Degree in a technical discipline - Mechanical Engineering preferred
Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting
Excellent interpersonal skills with ability to communicate complex information effectively
Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word)
Ability to read and interpret technical documentation
A proactive, team-oriented approach with a can-do attitude
Knowledge of ISO 9001 standards and product liability is beneficial
Willingness to travel when required

Job Responsibility

Build and manage strong, long-term relationships with both procurement and technical stakeholders
Act as the key link between customers and internal teams, representing customer needs throughout the business
Provide technical guidance, support, and solutions to internal and external stakeholders
Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations
Monitor sales performance and KPIs, assisting with strategic planning and budget alignment
Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships
Conduct market analysis and customer satisfaction reviews, initiating improvements where needed
Contribute to product innovation and continuous optimisation

What we offer

Competitive Salary + Benefits

Fulltime

IT Support & Systems Engineer

Build IT from the ground up at TxODDS. Own systems, drive security, and support ...

Location

United Kingdom , London

Salary:

Not provided

TXODDS

Expiration Date

Until further notice

Requirements

Proven experience in IT support and infrastructure management
Strong knowledge of Office 365, Active Directory, and endpoint security tools
Familiarity with AV systems, laptop provisioning, and access management
Comfort working across Windows, Mac, and Linux environments
A proactive, self-starting attitude and ability to work with minimal structure
Excellent communication and collaboration skills
Ability to prioritise security and navigate stakeholder resistance with confidence

Job Responsibility

Setting up and managing laptops, desktops, and AV equipment for the London office
Installing and configuring hardware and software components across the business
Building and maintaining secure Wi-Fi and network infrastructure
Providing responsive technical support to end-users, troubleshooting issues across Windows, Mac, and Linux systems
Implementing security measures to protect company assets and data
Managing Office 365, Active Directory, and access permissions across platforms
Creating and maintaining asset inventories and technical documentation
Assessing IT needs and recommending upgrades or improvements
Navigating change management with stakeholders and helping drive adoption of new systems
Supporting the rollout of foundational IT processes and policies

What we offer

competitive benefits package tailored to your location

Fulltime

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...

Location

United States , Seattle

Salary:

163500.00 - 262700.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred
7+ years of experience in technical support, with a significant focus on supporting executive-level clients
Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Experience with IT security best practices and protocols

Job Responsibility

Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
Proactively anticipate and address potential technical issues before they impact executive productivity
Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
Provide remote support using various tools and technologies
Travel occasionally to provide on-site support as needed
Maintain a high level of confidentiality and discretion regarding sensitive information
Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Technical Support Engineer

We are seeking a proactive and customer-focused Technical Support Engineer to pr...

Location

India , Ahmedabad

Salary:

Not provided

Tech Holding

Expiration Date

Until further notice

Requirements

Proven experience supporting Active Directory, Office 365 (Outlook), and Microsoft O365 administration
Basic to advanced Windows and application troubleshooting
Familiarity with technical terms and protocols (e.g., DNS, DHCP, VPN)
Knowledge of ticketing systems, SLA tracking, and escalation procedures
Experience with server/network monitoring tools and backup utilities
Must have on-call support experience and ability to multitask under pressure
Strong verbal and written communication skills, especially in English
Prior experience supporting international clients (preferred)
Basic knowledge of AWS and Linux is a plus
Customer-first mindset with high emotional intelligence

Job Responsibility

Deliver support via voice, email, chat, and remote desktop tools
Serve as the first point of contact for incoming service request calls
Communicate fluently with native English speakers and global users
Provide telephonic and ticket-based support to local and off-site users
Troubleshoot and support end-user software, hardware, and network issues
Record and manage tickets, following through to resolution and customer satisfaction
Diagnose and resolve technical issues including account setup, network configuration, VPN, DNS, DHCP, etc.
Guide users step-by-step via phone, chat, or email to resolve issues
Escalate unresolved issues to relevant internal teams (e.g., developers, admins)
Document issues and resolutions clearly in the help desk knowledge base

What we offer

Learning & Development Opportunities
Two rotational week-offs
Employee + Family Health Insurance
Various leave types for work-life balance
Collaborative team culture and exposure to global IT support environments

Fulltime

Engineering support officer

Hedera Hiring Ltd

Location:
United Kingdom , Woolpit

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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Job Description:

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Requirements:

Additional Information:

Job Posted:January 09, 2026

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Contract Type:
Not provided

Job Posted:
January 09, 2026