Engineering Supervisor

• Consistently offers professional, engaging and friendly service
• Make sure engineers complete all guest-related service requests within 30 minutes and assist where needed
• Complete all non-guest-related work order requests as scheduled in a professional and timely manner
• Complete daily walks of the Mechanical, Electrical rooms, and the property
• To assist with all duties in the Engineering Department including all aspects of mechanical repairs, electrical work and painting
• Assist the Engineering Manager/Assistant Director of Engineering in day-to-day duties
• Must be able to keep a detailed log
• Ongoing dedication to exceptional guest service, both to internal and external guests
• Making sure all work is carried out in a safe manner, following all guidelines as outlined in the Health & Safety Program
• Deliver high quality of services according to Fairmont standards
• Daily supervision, coordination and support of all technicians on duty
• Responsible for reporting of engineering activities including incidents, safety issues and internal requests
• Maintain high staff morale and team spirit within the department
• Implement and train on all service standards
• Work together with other departments to maintain a high level of Guest Service
• Manage and Control inventory and spare parts
• Ensure clean, safe and healthy work environment including but not limited to technical plants, engineering offices and workshops
• Attend and participate in departmental meetings
• Conduct pre-service briefing
• Other reasonable duties as assigned by Engineering Manager/Assistant Director, Engineering

• Minimum 10 years’ experience as a commercial building engineer
• 5 years’ experience in hotel engineering operations or building maintenance in a supervisor role
• Multi skills technician with strong knowledge of Mechanical, Electrical, Plumbing, and low voltage
• Knowledge of how to respond to emergency situations, floods, fire, mechanical failures, etc.
• Knowledge of fire alarm panels and systems
• Strong interpersonal and problem-solving abilities
• Must be a highly organized person with strong planning skills
• Must be adaptable and handle last minute changes positively
• Must be able to stand, walk, climb, bend and stoop
• Must be able to lift and carry up to 50 pounds
• Constant standing and walking throughout shift
• Frequent kneeling, pushing, pulling, sitting
• Occasional ascending or descending ladders, stairs and ramps

Previous experience is an asset