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Working in a team of like-minded and highly skilled Network Engineers, the primary focus for this role is installation & delivery of reliable LAN, WLAN and WAN solutions using a wide range of products from data vendors including: Cisco and Vodafone for one of Vodafone’s largest Enterprise and Global customers.
Job Responsibility:
Ability to act as on-site technical support for Vodafone LAN/WAN/Wifi technologies and as a point of contact for customer Hands-on build activity to stage, commission and install new network equipment
On-site installation and maintenance
Incident Management (Technology and Solution based)
Root Cause analysis for major incidents and escalated faults Ensure all work is risk-assessed with the production and maintenance of H&S Compliant documentation (RAMs and Point of Works Risk Assessment)
Production of customer site and solution network documentation
Monitor progress of activities within each project
providing regular updates to Leads, management and key stakeholders
Provides 1st/ 2nd line support to resolve user faults and carry out changes on the networks
Requirements:
Extensive field experience including cabling and installation of networking equipment
Experience working with (configuring and implementing) predominantly Cisco LAN, WLAN and WAN solutions in an enterprise environment
Ability to develop strong customer relationships as well as functioning in a team environment
Knowledge of and exposure to multi-technology Solutions
A broad understanding of the other technologies these solutions are dependent on
Ability to achieve and maintain high level Security Clearance (SC)