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Reporting directly to the Operations Manager, you are tasked with scheduling the engineers, PPM Reactive/Call Out and Remedials. This will require engineers with appropriate skills, ordering parts as specified/quoted on the order, creating RAMS per job, advising clients, booking in visits, booking required equipment. This is a key position within our team where you will have the opportunity to develop your career working alongside senior management. Your job will be varied, ranging from ordering parts to preparing and submitting RAMS to clients ahead of our engineers completing their work. Daily, you will be dealing with our customers, engineers and suppliers in a fast-paced changing environment. You will need to be flexible, creative and a team player as you'll have every opportunity to grow in this role and we will encourage you to take on more responsibility over time.
Job Responsibility
Write daily job sheets attaching RAMS, photos, previous works reports etc. Ensuring paper trail is accurately interpreted and detailed to site engineers
Management of Production Weekly Planner/ schedule
Logistical planning of works for the engineers
Client job/works order related liaison
Ensuring that parts are ordered for all jobs as required
Check ETA for parts with upcoming jobs
Liaise with the Workshop Store Coordinator to ensure all parts are available for a job
Assist Operations Manager by providing all the job documentation and communication of jobs and content to all engineers
Assisting with arranging a call out (in hours)
Ensuring all daily jobs run smoothly, being point of contact regarding site permits/access and generic job information/clarification
Communication with Workshop team regarding status of works and estimated completion dates to schedule reinstallations
Liaising with Technical Manager and Operations Manager when more technical or problematic aspects of jobs arise
Arranging and coordinating any site-specific requirements i.e. inductions, portals, tankers and Hi-Ab
Assisting with arranging the delivery and collection of hire equipment when required
Point of contact in absence of more senior management
Requirements
Strong Organisational Skills
Ability to plan your own work, work on your own initiative and meet deadlines
Ability to manage pressure and prioritise tasks and workload
Experience of preparing and submitting RAMS, Site Permits and H&S
Demonstrable experience in a similar operation, administrative role within an engineering business
Experience of Planned Preventative Maintenance (PPMs)