Engineering Resolution Team (ERT) Engineer Job at Hewlett Packard Enterprise (Guadalajara)

Engineering Resolution Team (ERT) Engineer

We are looking for a seasoned L3 TAC Network Engineer to join our elite GSD Orga...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field
5+ years of experience in enterprise network support or TAC engineering
Strong understanding of Layer 2/3 protocols, wireless technologies, and network security
Hands-on experience with Aruba products (wired, wireless, NAC, and cloud platforms)
Familiarity with enterprise authentication protocols (802.1X, RADIUS, TACACS)
Proficiency with tools like Wireshark, packet capture, and network diagnostics
Excellent problem-solving skills and a customer-first mindset

Job Responsibility

Provide expert-level troubleshooting and resolution for critical issues escalated from L1 and L2 TAC engineers, partners, and enterprise customers
Resolve complex issues involving ArubaOS switches (CX and legacy), Aruba wireless LAN controllers and APs, Aruba ClearPass (NAC), Aruba Central (cloud-based network management), SD-Branch, SD-WAN, and EdgeConnect platforms
Reproduce customer issues in lab environments and provide detailed root cause analysis
Collaborate with HPE R&D, QA, and Product Management teams to identify and escalate software bugs and feature enhancements
Write and maintain high-quality technical documentation and knowledge base articles
Lead technical bridges for major incidents and manage communications with stakeholders
Participate in on-call rotation for critical customer support
Mentor L1 and L2 engineers and contribute to process and tool improvements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional inclusion culture

Fulltime

Engineering Resolution Team (ERT) Engineer

This role acts as the final escalation point for complex and high-priority techn...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field
5+ years of experience in enterprise network support or TAC engineering
Strong understanding of Layer 2/3 protocols, wireless technologies, and network security
Hands-on experience with Aruba products (wired, wireless, NAC, and cloud platforms)
Familiarity with enterprise authentication protocols (802.1X, RADIUS, TACACS)
Proficiency with tools like Wireshark, packet capture, and network diagnostics
Excellent problem-solving skills and a customer-first mindset

Job Responsibility

Provide expert-level troubleshooting and resolution for critical issues escalated from L1 and L2 TAC engineers, partners, and enterprise customers
Resolve complex issues involving ArubaOS switches (CX and legacy), Aruba wireless LAN controllers and APs, Aruba ClearPass (NAC), Aruba Central (cloud-based network management), SD-Branch, SD-WAN, and EdgeConnect platforms
Reproduce customer issues in lab environments and provide detailed root cause analysis
Collaborate with HPE R&D, QA, and Product Management teams to identify and escalate software bugs and feature enhancements
Write and maintain high-quality technical documentation and knowledge base articles
Lead technical bridges for major incidents and manage communications with stakeholders
Participate in on-call rotation for critical customer support
Mentor L1 and L2 engineers and contribute to process and tool improvements

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Specific programs catered to helping you reach career goals
Unconditionally inclusive work environment
Flexibility to manage work and personal needs

Fulltime

New

Lead Data Solution Architect

Lead data architects at Thoughtworks play a key part in developing modern data a...

Location

Singapore , Singapore

Salary:

Not provided

Thoughtworks

Expiration Date

Until further notice

Requirements

Experience in defining and implementing different types of data architecture, analyzing trade-offs and can define technology stacks for different types of data architecture
Exposure to designing application system architecture based on big data, artificial intelligence and related technologies
Experience in building, maintaining and tuning data platforms, as well as experience in data warehouse design, data modeling, data monitoring and maintenance
Experience with common design patterns, application frameworks and foundational/theoretical knowledge (i.e.: distributed systems, data intensive applications, etc.)
Proficient in common open-source distributed computing/storage technologies, including but not limited to YARN, Impala, Spark, MapReduce, Kafka and Flink, with practical project architecture experience
Good understanding of business and communication, collaboration skills, strong learning and summarizing abilities
Exposure to defining, developing and enabling data-driven techniques, advanced analytics, ML/AI and data mining applications in enterprise. This includes technologies such as LLMs, VLMs, vector & graph databases and/or agentic architectures
Exposure to developing real-time and low-latency data streaming solutions
Exposure to productionizing machine learning models and applying techniques, tools and processes
Passionate about data infrastructure and operations, with expertise working in cloud environments

Job Responsibility

Navigate, with support, a data project's architectural concerns, enabling delivery teams to deliver on accepted standards within time and budget
Provide client-facing technical leadership and guidance on topics related to data architecture, engineering, and analytics to advise clients on bringing their data strategy to life
Interact with client counterparts from the enterprise architecture group to deliver, share, align and sign-off on key architectural decisions, trade-offs and ways of working
Communicate both high-level and low-level technical details of data architecture to engineers and business stakeholders
Understand and can collaborate at the intersection of analytical and operational architectures
Lead with support the technical design of data governance, data security and data privacy to fulfill compliance requirements
Lead, with support, the incorporating of data quality frameworks and processes to address and fulfill requirements as set out in strategy and acceptance criteria
Collaborate with sales and pre-sales to clarify requirements and design viable solutions

What we offer

Learning & Development
Interactive tools
Numerous development programs
Teammates who want to help you grow

Fulltime

New

HR Generalist

We are looking for an experienced HR Generalist to join our team on a long-term ...

Location

United States , Santa Clara

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in HR Generalist roles, with a focus on onboarding and offboarding
Proficiency in ADP Workforce Now and other relevant HR systems
Strong knowledge of compliance standards, including FMLA and labor regulations
Familiarity with benefit functions and experience administering employee benefits
Effective communication skills to collaborate with employees and leadership teams
Ability to manage multiple tasks and deadlines in a fast-paced environment
Experience with applicant tracking systems and interview coordination
Detail-oriented approach to maintaining accurate and organized records

Job Responsibility

Assist with recruitment efforts, including job postings, screening candidates, scheduling interviews, and coordinating onboarding processes
Support benefits administration, helping employees with enrollment, changes, and questions regarding health, dental, vision, and other benefit programs
Handle employee relations matter by addressing employee questions, resolving conflicts, and escalating issues as needed
Maintain accurate HR records, ensuring confidentiality and compliance with company policies and applicable labor laws
Support payroll processes by gathering relevant information and responding to employee payroll and timekeeping inquiries
Help implement and maintain HR policies and procedures
communicate changes and ensure company-wide understanding
Participate in or lead projects focused on employee engagement, performance management, training, and development
Ensure compliance with all local, state, and federal employment laws and regulations

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Automotive Technician

AAMCO Transmissions is the world’s leader in transmissions and complex automotiv...

Location

United States , Wichita

Salary:

Not provided

AAMCO Franchise

Expiration Date

Until further notice

Requirements

Minimum of 3+ years’ experience working as an Automotive Technician
Hold a valid driver’s license
Own professional grade tools to service any general repair need
Experience troubleshooting and conducting both mechanical and electrical diagnostics, including drivability testing
Safe working knowledge of shop tools and equipment

Job Responsibility

Inspect, diagnose and repair vehicle automotive systems
Assist other technicians in performing technical activities
Perform general repairs on vehicles
Continuously learn new technical information, equipment, tools and repair techniques
Professionally record findings so that repairs costs are accurately estimated

What we offer

Daytime work hours
Access to AAMCO’s proprietary training programs, seminars and skill presentations
Live technician support hotline capable of troubleshooting any problem encountered in your center
An AAMCO Career Path, a formal plan, designed to take you anywhere in the Automotive Industry
Clean, safe environment
Great team atmosphere

Fulltime

New

RA CMC & Quality Manager, Senior Manager

Lead CMC regulatory strategies and quality management for a global pharmaceutica...

Location

Japan , Tokyo

Salary:

10000000.00 - 15000000.00 JPY / Year

Randstad

Expiration Date

January 15, 2026

Requirements

Bachelor's degree in pharmacy, microbiology, biotechnology, chemistry, or a related scientific discipline
Minimum eight (8) years’ experience in the Pharmaceutical Industry with direct experience with biologic technical functions
Minimum five (5) years’ experience in Regulatory CMC supporting global programs
Minimum three (3) years’ experience in quality management within the Japanese pharmaceutical industry as a MAH
Technical knowledge of Biologics CMC, GQP, GMP, and pharmaceutical-related laws and regulations in Japan
Proven success in global submission filing, approval, and lifecycle management
Fluent English and Japanese communication skills (written and spoken)

Job Responsibility

Lead CMC regulatory strategies for global regulatory activities for innovative biologics
Manage interactions with PMDA to ensure acceptance and rapid review of submissions
Maintain in-depth understanding of company compounds, manufacturing aspects, and specifications
Prepare and review CMC sections of global submissions (DMFs, INDs, CTAs, NDAs, BLAs, MAAs, IDEs, PMAs, etc.)
Evaluate proposed manufacturing changes and provide strategic guidance
Support CMC QA functions (e.g., deviations, GMP/regulatory issues)
Maintain knowledge of the global regulatory environment and advise project teams
Implement and maintain product quality management systems (QMS) for GMP/GDP in Japan
Ensure proper product release to the market and handle complaints/recalls
Establish quality agreements with contract warehouses and service providers

What we offer

労災保険
日曜日,土曜日,祝日

Fulltime

!

New

Motorcycle Delivery Driver

As our Postie, you'll be operating and delivering on our Motorcycle as the face ...

Location

Australia , Brendale

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

Hold a full or probationary Australian motorcycle licence
Successfully pass mandatory and practical riding assessment
Flexible with working additional hours if required
Have a great memory, excellent attention to detail
Can lift up to 16kgs of Mail and Parcels regularly
Meet safe working load limit of weighing 100kgs or less

Job Responsibility

Starting day early in the morning, sorting mail and small parcels with teammates at the facility
Completing daily vehicle safety check
Loading vehicle with deliveries for the day
Delivering outdoors in all types of weather to homes and businesses

What we offer

Investment in long-term growth
Culture where everybody feels they belong, are valued and can bring their authentic self to work
Investment in personal well-being
Recognition and reward with Post Perks

Fulltime

New

Lead AI Infrastructure Engineer

At Thoughtworks, Lead AI Infrastructure Engineers design and maintain high-perfo...

Location

Singapore , Singapore

Salary:

Not provided

Thoughtworks

Expiration Date

Until further notice

Requirements

Expertise in GPU-based infrastructure for AI (H100, GB200, or similar), including scaling across clusters
Strong knowledge of orchestration frameworks: Kubernetes, Ray, Slurm
Experience with inference-serving frameworks (vLLM, NVIDIA Triton, DeepSpeed)
Proficiency in infrastructure automation (Terraform, Helm, CI/CD pipelines)
Experience building resilient, high-throughput, low-latency systems for AI inference
Strong background in observability and monitoring: Prometheus, Grafana, OpenTelemetry
Familiarity with security, compliance, and governance concerns in AI infrastructure (data sovereignty, air-gapped deployments, audit logging)
Solid understanding of DevOps, cloud-native architectures, and Infrastructure as Code
Exposure to multi-cloud and hybrid deployments (AWS, GCP, Azure, sovereign/private cloud)
Experience with benchmarking and cost/performance tuning for AI systems

Job Responsibility

Design and operate GPU-based infrastructure (e.g., NVIDIA GB200, H100) across cloud and self-hosted environments
Architect scalable inference platforms that support real-time and batch serving with high availability, load balancing, and fault tolerance
Integrate inference workloads with orchestration frameworks such as Kubernetes, Slurm, and Ray, as well as observability stacks like Prometheus, Grafana, and OpenTelemetry
Automate infrastructure provisioning and deployment using Terraform, Helm, and CI/CD pipelines
Collaborate with ML engineers to co-design systems optimized for low-latency serving, continuous batching, and advanced inference optimization techniques (quantization, distillation, pruning, KV caching)
Lead client engagements by shaping technical roadmaps that align AI infrastructure with business objectives, ensuring compliance, scalability, and performance
Champion DevOps and agile practices to accelerate delivery while maintaining reliability, quality, and resilience
Mentor and guide teams in best practices for AI infrastructure engineering, fostering a culture of technical excellence and innovation

Fulltime

Engineering Resolution Team (ERT) Engineer

Hewlett Packard Enterprise

Location:
Mexico , Guadalajara

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
June 10, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Engineering Resolution Team (ERT) Engineer

Engineering Resolution Team (ERT) Engineer