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Engineering Program Manager

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
India, Kondapur

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As an Engineering Program Manager within HPE, you will lead innovation in cloud computing by driving hybrid discovery, monitoring, event and incident management, remediation, and automation powered by AI. The role involves ensuring smooth program flows, driving resolutions for critical incidents, and collaborating with cross-functional teams to improve tools and processes.

Job Responsibility:

  • Lead the response and resolution of critical incidents, ensuring timely and effective actions are taken to minimize downtime and impact on end-users
  • Manage program timelines, identify bottlenecks, and ensure smooth workflow by maintaining close communication with cross-functional teams
  • Use analytical skills to review program data, identify trends, and develop insights to drive decision-making
  • Generate reports to track key program metrics and provide regular updates to stakeholders
  • Establish and follow proper escalation procedures to engage the right teams and resources promptly when handling complex production issues
  • Continuously assess and enhance incident management processes and methodologies to ensure efficient and effective handling of issues
  • Keep key stakeholders, including executives and management, informed about incidents, resolutions, and ongoing improvement efforts
  • Work with Engineering and Support teams to ensure any program-related issues are promptly identified, documented, and resolved
  • Escalate critical issues when necessary

Requirements:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Experience: 6-8 years in program management or a similar role
  • Exposure to SaaS model of product delivery
  • Ability to understand business needs and translate them into technical solutions
  • Proficiency in data analytics
  • Proven ability to operate effectively in a dynamic, ambiguous environment
  • Automation experience is a plus
  • Proven track record of partnering with engineering teams to drive improvements in tooling and automation
  • Understanding of process engineering and optimization, including, gathering, analyzing and defining business and functional requirements
  • Excellent project management skills and proficiency in program management tools (e.g., Jira, Salesforce)
  • Strong technical background, with in-depth knowledge of cloud technologies, and web applications
  • Exceptional communication and leadership skills, with the ability to ensure clear, concise updates for both technical and non-technical audiences
  • Demonstrated experience working cross-functionally with Engineering, Support, and Customer teams

Nice to have:

  • Automation experience
  • Proficiency in Agile methodology and Scrum development
  • Design thinking
  • Growth mindset
What we offer:
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Support for personal and professional development
  • Diversity, Inclusion & Belonging initiatives
  • Flexibility to manage work and personal needs

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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