This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We are looking for an Engineering Operations Lead to run the organizational and people-leadership backbone of our Engineering function. This role directly line-manages up to 50 engineers and QA across the UK and CZ, ensuring teams are structured effectively, supported, and operating at a high standard. This is a unique role that combines leadership, workforce planning, operational discipline, financial awareness, and vendor coordination. You will partner with Engineering leadership, Delivery, HR, Finance, and Procurement to ensure Engineering scales sustainably and maintains a high‑performance environment.
Job Responsibility:
People Leadership: Directly manage up to 50 engineers and QA, running 1:1s, coaching, performance reviews, and day‑to‑day leadership
Growth, Development & Capability Building: Lead the Engineering people development cycle: goals, feedback, reviews, and progression clarity
Engineering Operations & Workforce Management: Own engineering organisational structure: headcount, skills mapping, squad composition, and capacity planning
Cross‑Site Leadership (UK & CZ): Ensure consistent people and operating practices across both locations
Engineering Culture & Communication: Promote a healthy, accountable engineering culture with strong communication and collaboration habits
Finance, Forecasting & Vendor Oversight: Maintain accurate headcount and workforce cost tracking
Requirements:
Proven experience directly managing teams and working with engineering teams
Familiarity with structured people‑management frameworks (performance reviews, progression, performance improvement)
Understanding of engineering workflows, team roles, and technical environments
Ability to interpret team health, workload, and capability signals and act early
Strong organisational discipline with confidence working on headcount, forecasting, and workforce cost data
Experience collaborating with Engineering, Delivery, HR, Finance, and Procurement
Strong communication and relationship‑building skills across UK and CZ teams.
What we offer:
Hybrid working
The chance to work in a cutting edge technical environment, adopting latest AI code generation activities
Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work