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This is a critical leadership position responsible for ensuring the effective and efficient delivery of operational activities across my client’s organisation. Operating within a safety-critical environment governed by rigorous regulatory frameworks and standards such as ISO, the role carries significant accountability for maintaining the highest levels of compliance, quality and operational discipline. With direct oversight of Quality and Project Management, this role ensures that systems, processes and resources support the timely delivery of software projects. A successful applicant will play a central role in strengthening operational maturity as my client continues to grow the business, ensuring adherence to safety-critical and regulatory requirements, and embedding consistent, repeatable and high-quality delivery practices across the business.
Job Responsibility:
Lead daily operations, aligning engineering, project management, quality, and commercial teams
Streamline and scale processes to ensure efficiency, compliance, and growth readiness
Evolve systems, tools, and resourcing to support growth
Lead the Quality function, ensuring an effective Quality Management System for safety-critical software
Maintain compliance with key standards (e.g., ISO 9001, ISO 27001, ISO 26262, AS 9100)
Oversee audits, corrective actions, and continuous improvement
Line-manage Project Managers, ensuring consistent use of delivery frameworks
Oversee planning, scheduling, risk, and reporting across projects
Ensure accurate resource, budget, and timeline forecasting
Drive adoption and scaling of effective delivery methodologies
Define and lead operational KPIs, dashboards, and reporting
Monitor performance, resolve issues, and drive corrective action
Support strategic planning, annual operating plans, and resource modelling
Lead continuous improvement to strengthen efficiency, consistency, and resilience
Assess and implement tools and systems to enhance delivery (e.g., PM, resource planning, and Quality Management System Platforms)
Manage operational budgets and supplier contracts
Provide operational input to bids, proposals, and commercial discussions
Support cost modelling and capacity planning to enable growth
Requirements:
Proven experience as an Operations Manager, Project Manager, Engineering Manager or similar, ideally in a software or technology environment
Degree in a relevant field (Engineering, Computer Science, Operations Management or similar
Recognised project or operations qualification (e.g. PRINCE2, Agile, Lean)
Experience managing Project Management and/or Quality teams
Solid understanding of embedded software development, SDLC processes, and project delivery frameworks
Proven track record in supporting business growth or organisational transformation
Skilled in leading cross-functional teams and optimising operational processes
Knowledge of quality frameworks (e.g., ISO 9001, ISO 26262, DO178C, ASPICE, AS9100, CMMI)
Strong analytical skills, translating complex data into actionable insights
Effective leadership and people management, with ability to motivate and develop teams
Excellent organisational, planning, and execution capabilities
What we offer:
Performance Related Bonus (Typically 10% Annually)
Enhanced Employer Pension Contribution
Private Medical Insurance
25 Days Annual Leave (Increasing in line with length of service)