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Help us deliver like never before. Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and our people. We’re moving forward and we want you to come along for the ride. As our Engineering Operations Manager, you’ll play a vital leadership role in keeping our facilities running safely, efficiently, and reliably — ensuring that every parcel, letter, and package moves smoothly through our network. You’ll lead and inspire a team of technical specialists across multiple facilities, creating a culture that values safety, collaboration, and continuous improvement. Your focus will be on enabling your people to perform at their best — supporting Shift Leads and technical teams with clear goals, structured development, and the resources they need to succeed. Working closely with operational and planning teams, you’ll guide maintenance activities, champion innovation, and drive performance outcomes that keep our automation network operating at its peak. Adaptability and connection are key — no two days are the same. You’ll work across facility hours, travel between sites, and engage with teams across the state to deliver on today’s challenges while shaping a stronger, smarter network for the future.
Job Responsibility:
Lead with purpose — creating a culture of safety, wellbeing, and accountability while mentoring and coaching your team to reach their full potential
Drive operational excellence — oversee real-time maintenance activities across Victoria’s processing facilities, ensuring equipment reliability and performance targets are consistently met
Champion continuous improvement — work collaboratively with technical planning teams and Shift Leads to optimise maintenance strategies, minimise downtime, and support innovation across our automated sites
Build strong connections — foster a ‘One Team’ mindset, working closely with internal stakeholders to align technical support with broader business goals and deliver an exceptional customer experience
Lead through change — guide your team through evolving operational needs, ensuring adaptability, engagement, and clear communication every step of the way
Requirements:
Proven experience leading teams in an operational or technical environment, fostering collaboration and accountability
A strong track record of partnering with operations teams to achieve business outcomes and meet KPIs
Experience managing Industrial Relations and operational strategy and implementation
Practical knowledge of maintenance principles, asset management, and continuous improvement processes such as Lean or root cause analysis
Experience managing change and supporting a positive, safe, and inclusive workplace culture
Strong communication and stakeholder management skills, with the ability to influence across teams and levels
Highly desirable – a Degree in Electrical or Mechanical Engineering, Business Management, or Industrial Relations (or progression towards completion)
What we offer:
Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose
Be part of Australia Post’s exciting transformation journey – shaping the future of how we connect communities and deliver for generations to come
Contribute to bold changes that are reimagining how we work, innovate and serve our customers across the country