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As the Engineering Manager for Checkout & Payments (m/f/d), you'll play a vital role in Flink's success. You'll lead a fully cross-functional team that delivers end-to-end across backend, web, iOS, and Android, supported by a dedicated Product Manager, Product Designer, and Product Analyst. We believe in full cross-functional teams with complete service ownership: your team owns the problem, the solution, and the outcome. Your scope includes the checkout flow, payment processing, pricing & promotions, order creation, delivery options, and building internal tooling that enables self-service for internal users. Your decisions will directly impact the customer experience for millions of users, the business revenue flowing through every transaction.
Job Responsibility:
Lead & Grow Engineers: Build a high-trust environment where engineers thrive and take ownership
You own end-to-end hiring, onboarding, and performance management, accountable for building and continuously improving how we attract talent
Ensure every team member has a clear career path and receives regular, actionable feedback
Help your team get 1% better every day
Drive Product & Business Impact: Partner with Product, Design, and Analytics to shape initiatives that directly impact Flink's revenue and customer experience
You'll work on challenges like increasing our Payment Success Rate, enabling customers to shop seamlessly across multiple devices, building internal tools that enable self-service for the products we build, and protecting our customers through fraud prevention initiatives
Own Critical Systems: Your team owns the systems that power the checkout experience, process payments, set prices, apply promotions, and present delivery options to customers (partnering with our dispatching teams to surface what's possible)
Guide Technical Direction: Shape the technology strategy for Checkout & Payments
Ensure your team makes the right technical decisions to deliver high-quality solutions reliably and repeatedly
You'll be included in architectural discussions, RFCs, and trade-off decisions, championing reliability, observability, and pragmatic engineering
Champion Reliability & Observability: Set the bar for operational excellence
Your team owns SLIs/SLOs, monitoring, alerting, and incident response for payment and checkout systems
You'll lead blameless postmortems that drive continuous improvement
Beyond keeping systems healthy, you'll build observability that gives the wider organization confidence in how these critical systems are performing, making the invisible visible
Reduce Toil & Accelerate Delivery: You'll have the space and support to invest in what matters: automating tests, reducing operational overhead, simplifying system complexity, and building self-service capabilities
Foster a Strong Engineering Culture: Create an environment where the best idea wins, encouraging constructive debate followed by committed execution
Embody "never let another Flinker fail" by supporting your team and celebrating wins together
Cultivate a Security-First Mindset: In payments, security is non-negotiable
You'll ensure your team prioritizes fixing vulnerabilities and follows security best practices, working closely with platform and other teams to keep our customers' data and transactions safe
Partner Across Flink: Collaborate with peer Engineering Managers to share learnings and improve engineering practices across the organization
Translate technical constraints into clear business context for stakeholders
Requirements:
People leadership experience: Demonstrated experience building psychological safety, coaching engineers, and providing direct, compassionate feedback
You have a track record of hiring, developing, and retaining high-performing engineering teams
Payments domain expertise: Direct experience building or leading teams that operate payment systems at scale
You understand payment provider integrations, transaction reliability, idempotency patterns, and the complexities of processing payments across different methods and markets
Strong technical foundation: Solid knowledge of backend systems, microservices architecture, and building for scale
You can engage meaningfully in architectural discussions and guide your team toward quality trade-offs
Reliability mindset: Experience running high-reliability services with SLIs/SLOs, observability, and incident management practices
Communication skills: Ability to translate complex technical challenges into clear business impact for diverse stakeholders
Nice to have:
Experience leveraging AI tools to accelerate development across the SDLC (e.g., Claude Code, AI-assisted coding, automated testing)
Experience with fraud prevention systems and risk management
Background in vendor management and payment provider relationships
Familiarity with e-commerce, marketplaces, or quick commerce
What we offer:
A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
26 days of vacation, +1 day every year up to a maximum of 30 days
A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
A cool discount on your Urban Sports Club membership
Attractive company pension options
Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
Online discounts with Corporate Benefits and Future Bens
A cool discount off your personal Flink orders
be the first to test out new products!
A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance
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